Toyota Northwest Edmonton

Justin and Wade we're very honest and helpful from the very beginning when I started the process of Online shopping for my vehicle. Their responses to my questions were immediate. I didn't feel pres the very beginning when I started the process of Online shopping for my vehicle. Their responses to my questions were immediate. I didn't feel pressured; rather I felt informed of my options. I felt respected in the choices I made. Though this was my 1st experience with these individuals, I felt as confident with my purchase as I have with my previous experience with this dealership. This is my 2nd vehicle that I purchased from here. I maintained my 2006 Yaris here as we'll as my 2003 Sienna, which I purchased from a different dealership (Not as good as Kingsway). They have been great in servicing my vehicles. I look forward to the same with my 2013 Highlander Hybrid. I have referred several friends and family to this dealership. After today's experience. I will continue to do the same. Of note, Anne and Mike also were very helpful and efficient in dealing with the financing component of my purchase. I have had Toyota's since the 1980's. I believe Toyota has a lifelong believer in me. Kingsway Toyota is a great representative of this company. More

all of the employee are friendly and most of all they are helpful. especially Mr. Jorge Lima Enriquez. he facilitate us and explain to us whats the best option. helpful. especially Mr. Jorge Lima Enriquez. he facilitate us and explain to us whats the best option. More

Are family experience at kingsway Toyota was excellent.Maja was extremely helpful on helping us make the right decision for are needs.i can't say enough about the staff,everyone was friendly and excellent.Maja was extremely helpful on helping us make the right decision for are needs.i can't say enough about the staff,everyone was friendly and at no time did we feel pressured.i highly recommend this dealership to everybody Thanks again Lonnie Campbell More

I went in to Kingsway Toyota to buy a used vehicle and I am so happy that I did. They made my first big purchase quick and easy. They were able to get me a good interest rate that my bank could not. Best of am so happy that I did. They made my first big purchase quick and easy. They were able to get me a good interest rate that my bank could not. Best of all they were able to make my payments LOWER then I had expected them to be. All the staff are friendly and really do their best to ensure you have a good experience. I would highly recommend this dealership to anyone. More

Very helpful, friendly, open, honest, great price, superior service; worked hard to get the car we want and delivered on time; a very relaxing and welcome atomosphere; felt respected and treated polit superior service; worked hard to get the car we want and delivered on time; a very relaxing and welcome atomosphere; felt respected and treated politely; biggest reason for buying our van from this specific dealer is customer service; would come back again in a few years; the kids and us all love the beautiful van; many thanks! More

I was looking for a vehicle that was safe and reliable and had investigated the Toyota Rav4 and we went to Kingsway Toyota where we were welcomed by the reception in a friendly atmosphere. We spoke with and had investigated the Toyota Rav4 and we went to Kingsway Toyota where we were welcomed by the reception in a friendly atmosphere. We spoke with Thejus Swamy who showed exceptional customer service and a straight forwardness that I appreciate in discussing my requirements, vehicle options and financing options available to ensure I was comfortable with my purchase. Maja also showed exceptional customer service and ensured that this was the vehicle that would fit my needs. Financing through Anne Savoie-McKechney and Christopher Clarke who also ensured the financing process was seamless. Wade MacWilliam was also helpful in making sure that any questions I had were answered. I would and have highly recommended Kingsway Toyota because of the exceptional customer service I received from everyone and the honest friendly approach. More

Thejus Swamy is one Sales Manager who not only knows his job very well inside and out, but more importantly, has excellent Human Relations skills giving a lot of premium in customer satisfaction. In other w job very well inside and out, but more importantly, has excellent Human Relations skills giving a lot of premium in customer satisfaction. In other words, I see him as having 2 important targets in his day to day activities: 1) setting sales record, and (2) giving full customer satisfaction in the process. . these 2 go hand in hand for him. Ron Sewak, Prashanth (younger brother of Thejus) and Mr. Mario Zabielski are awesome guys in their respective fields as well. I will be a loyal Kingsway Toyota customer and I have recommended this dealership to my co-workers at the Government of Alberta. Thanks guys! --- Chris R. More

everyone i dealy with where very friendly and honest i never once felt pressure and i felt they were very far and honst with my trade in vehicle never once felt pressure and i felt they were very far and honst with my trade in vehicle More

All of the staff we dealt with, from the receptionist to the product adviser, finance and sales manager were extremely friendly and helpful. Maja was very helpful in ensuring the vehicle we purchased was a the product adviser, finance and sales manager were extremely friendly and helpful. Maja was very helpful in ensuring the vehicle we purchased was appropriate and met our requirements. So far, our new vehicle purchase experience at Kingsway Toyota was a good one. More

I am a returning customer who came to purchase a new vehicle and was very unhappy with the service I received so I decided to look elsewhere. Shortly after my visit, the sales manager Tejus Swamy connec vehicle and was very unhappy with the service I received so I decided to look elsewhere. Shortly after my visit, the sales manager Tejus Swamy connected me to find out why I did not purchase a new vehicle as indicated. I told him my problems and he immediately became determined to win me back and let me tell you, I was not easy. I was so angry by my experience that he had to move a mountain. Which he did with his professionalism, his vehicle knowledge, his affable personality and his determination to provide me with the best possible deal that he could within my budget. I traded in my 2010 Toyota Camry Hybrid and now am the proud owner of a 2012 Camry Hybrid which I love - Tejus has been more that a salesman to me - he has followed up to see how the vehicle is performing,he made certain that I received the after sales items he promised e.g. car starter and he has my back in regards to my car care. I have told my daughter and son when they are ready to purchase new vehicles, Tejus is the only person to see. I went from a totally dissatisfied customer to a very well looked after one and I thank Tejus everyday for my great vehicle and the time he took with me. He is my hero!!!! More