Toyota Northwest Edmonton

Twice I have taken my 2011 Rav 4 for a simple oil change only to return to the dealership the same day because the service tech neglected to connected a hose back to my air filter causing the computer to g only to return to the dealership the same day because the service tech neglected to connected a hose back to my air filter causing the computer to generate warning lights including engine On the way home I noticed a rattle under my glove box, I did a little probing and notice the tech who replaced the filter did not put the cover back on a air cabin filter they replaced by my request and was rolling around inside loose Obviously the dealer has a problem in quality, if they can't preform a simple oil change, or cabin air filter replacement, what can I trust them to do I'm pretty much done with Kingsway Toyota, although I still have two years of free oil changes remaining I can't trust them and rather pay another dealer, sad to say I have purchased four vechicals from this dealership, this is my last More

One of the best person to deal with, very easy going and accomodating. During my last visit to Johnny he offered me the free of charge service which is not included in my package. accomodating. During my last visit to Johnny he offered me the free of charge service which is not included in my package. More

I had a wonderful experience dealing with this dealship. Tim Pham was my sales rep. and did a great job informing me on my new vehicle. I love my new Toyota 4 runner. Thejus helped me get the car of my dr Tim Pham was my sales rep. and did a great job informing me on my new vehicle. I love my new Toyota 4 runner. Thejus helped me get the car of my dreams and a price I could afford, I have been back several times as I am not very tech savvy and am treated like part of the family. Thejus helps me every time I step in the door asking questions. I would recommend this place and have to my family and friends. It is nice to know what the sales if finalized that you still matter. This is rare. Thanks again guys More

As soon as I walked in the door, everyone that I interacted with that worked at the dealership was very friendly, made me feel important when they were working with me. On my second visit, the emplo interacted with that worked at the dealership was very friendly, made me feel important when they were working with me. On my second visit, the employees i interacted with on the first visit said hello, and called me by my first name, made me feel like i was not just another sale. More

The staff was very friendly and accomodating they explained or got explanation for the vehicle i chose the finance was equally good at explaining the extended warranty and finance rate and terms explained or got explanation for the vehicle i chose the finance was equally good at explaining the extended warranty and finance rate and terms More

Fantastic Dealership! Made a phone call, told them what I needed, they delivered, price, customer service...excellent! Drove away with new car 3 hours after talking to them! Ben took us to registries, Th I needed, they delivered, price, customer service...excellent! Drove away with new car 3 hours after talking to them! Ben took us to registries, Thejus gave us the price we needed and was honest and straight forward, Mike did the financing and made sure all the paperwork was ready for insurance and registries. No pressure, just good business!! More

WARREN WAS A FANTASTIC SALESMAN...... THERE ARE ALOT OF AGGRESSIVE SALESMEN OUT THERE AND TRUST ME I HAVE EXPERIENCED MY FAIR SHARE WILL LOOKING FOR MY LAST NEW CAR.... BUT THIS TIME AROUND WARREN SET THE AGGRESSIVE SALESMEN OUT THERE AND TRUST ME I HAVE EXPERIENCED MY FAIR SHARE WILL LOOKING FOR MY LAST NEW CAR.... BUT THIS TIME AROUND WARREN SET THE BAR HIGH AND WAS COURTEOUS FRIENDLY AND NOT PUSHY.... NOTHING IS WORSE THAN A PUSHY OVERLY AGGRESSIVE CAR SALESMEN WHO THINKS THEY KNOW WHAT YOU WANT AND DOESN'T LISTEN!! ALSO WARREN COULD HAVE POSSIBLY GOTTEN ME OUT OF A TICKET, WITH HIS PAST LAW ENFORCEMENT EXPERIENCE HE GAVE ME SOME GOOD ADVICE ON A REALLY RIDICULOUS TICKET I HAD RECIEVED LOL!! THANKS WARREN...! THERE SHOULD BE MORE SALESMEN LIKE HIM!! A+++ FOR WARREN! ITS ABOUT THE RELATIONSHIPS YOU MAKE THAT MAKE A PERSON SUCCESSFUL NOT ALWAYS THE SALE!! GOOD JOB WARREN! More

Justin and Wade we're very honest and helpful from the very beginning when I started the process of Online shopping for my vehicle. Their responses to my questions were immediate. I didn't feel pres the very beginning when I started the process of Online shopping for my vehicle. Their responses to my questions were immediate. I didn't feel pressured; rather I felt informed of my options. I felt respected in the choices I made. Though this was my 1st experience with these individuals, I felt as confident with my purchase as I have with my previous experience with this dealership. This is my 2nd vehicle that I purchased from here. I maintained my 2006 Yaris here as we'll as my 2003 Sienna, which I purchased from a different dealership (Not as good as Kingsway). They have been great in servicing my vehicles. I look forward to the same with my 2013 Highlander Hybrid. I have referred several friends and family to this dealership. After today's experience. I will continue to do the same. Of note, Anne and Mike also were very helpful and efficient in dealing with the financing component of my purchase. I have had Toyota's since the 1980's. I believe Toyota has a lifelong believer in me. Kingsway Toyota is a great representative of this company. More

all of the employee are friendly and most of all they are helpful. especially Mr. Jorge Lima Enriquez. he facilitate us and explain to us whats the best option. helpful. especially Mr. Jorge Lima Enriquez. he facilitate us and explain to us whats the best option. More

Are family experience at kingsway Toyota was excellent.Maja was extremely helpful on helping us make the right decision for are needs.i can't say enough about the staff,everyone was friendly and excellent.Maja was extremely helpful on helping us make the right decision for are needs.i can't say enough about the staff,everyone was friendly and at no time did we feel pressured.i highly recommend this dealership to everybody Thanks again Lonnie Campbell More