Toyota Northwest Edmonton
Edmonton, AB
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Great experience Our dealership experience was great and stress less. Our salesperson Isabelle Mimeault, although only being with the dealership a short time, did her Our dealership experience was great and stress less. Our salesperson Isabelle Mimeault, although only being with the dealership a short time, did her best to help us. We think she learned a lot during this sale. Marshall put together a good package for us and we were pleased with the bottom line considering the extras we received. We are very happy with our new Camry. All the staff we dealt with before and after sale were great to deal with. A special thanks to Chris during delivery, it was an fun and enjoyable experience. More
Why go anywhere else!! Waited months to see the Highlander, went to 4 dealerships got best price at Sherwood Park but so glad we went to Kingsway. Getting the best price is Waited months to see the Highlander, went to 4 dealerships got best price at Sherwood Park but so glad we went to Kingsway. Getting the best price is always important but really after you pay and they get your money that is when a dealership shines. From the time you walk in the door you have great sales people, finance, and a great service department. This is what really matters. Ron has been by far the best salesman I have had contact with. Honest, friendly, accommodating, straight forward, returns calls quickly (even on off days) and not once did I feel pressured. He was the only salesperson out of all 4 dealerships that would return my call when we were ready to buy on their days off. We went in to sign and it was quick and he didn't try to upsell us on anything. Ron goes above and beyond to help. Finance was also wonderful. Chris had another customer in his office the day we were picking up the Highlander and as he was going past us he said can I help you I told him we were just waiting for him as we needed our paperwork to go and register the vehicle. He got the paperwork done right away so we could go and come back. When we came back everything was ready to go. Unfortunately had a problem with the tailgate, phoned and they fit me in that day. Service was so patient, took the time to listen even when it was crazy busy there. As I sat in the waiting area all the ladies and gentlemen at service counter were great with all customers. Again Ron came back and forth to check on me and to see what they found out. Once they had made some changes they explained everything and took me back to show me what they had done. It still isn't fixed but I know they are working really hard to find out what is wrong and even going to phone Toyota Canada to see what their options are. Hopefully it gets worked out. Everyone there is working together to give the customers the best service possible. They definitely are a team and I would recommend them to anyone. More
My experience with Maja. The first day I came to Toyota dealership 12820-97 ST. and the first person I met was Maja and she was very good to me by answering all y questions ab The first day I came to Toyota dealership 12820-97 ST. and the first person I met was Maja and she was very good to me by answering all y questions about Toyota. She was very nice to explained everything clearly and by her charming smiles made me to fell in-love with Toyota. Maja is such person you will like to deal with and from every indications, she knows her job. Her manner of approach to customers so far I have seen is amazing. With her attitude to me, I promised her to introduce other friends to your company. She is very simple and humble when answering questions. I don't I need more words to qualify her. So far, so good. More
good stuff experience was good. friendly and efficient staff. everything was explained thoroughly and staff tried to ensure we got a deal that was satisfactory.t experience was good. friendly and efficient staff. everything was explained thoroughly and staff tried to ensure we got a deal that was satisfactory.the environment was very clean More
Kingsway Toyota Great service, great staff. I went in thinking I would shop around prices with 2 other dealerships, and the staff at Kingsway provided me with the e Great service, great staff. I went in thinking I would shop around prices with 2 other dealerships, and the staff at Kingsway provided me with the exact vehicle I wanted at the right price so I just went with it. I left the dealership completely satisfied with the vehicle I had envisioned. More
One of the best dealership experiences I have ever had. Upon arriving friendly and prompt greetings. The sales department is very attentive and not rushed at all. We had time to think and they didn't feel Upon arriving friendly and prompt greetings. The sales department is very attentive and not rushed at all. We had time to think and they didn't feel pressured at all. We dealt with the sales representative Tim. Very nice guy, very knowledgeable, and didn't LIE. If he didn't know an answer to a question we asked he would find out. Sales manager Justin was also very good. We had questions on the offers and numbers and he was very upfront and again, he did not LIE like most dealerships do. There was no hiding made up numbers and hidden dealership fees like some. Financing was the same way again. We dealt with Alan. He was very professional and went through all the options we had for financing, esp, and insurances. Again we felt no pressure to get anything we did not need or want. Over all a very good experience and will go back to this dealership for my next Toyota vehicle. Hats off to all that work at this dealership. Thanks again for the good experience and top notch service. More
Kinsgway experience I recently purchased a brand new Tacoma. I was very happy with the service and approach from all the employees I dealt with. Coreena was very personna I recently purchased a brand new Tacoma. I was very happy with the service and approach from all the employees I dealt with. Coreena was very personnable and accommodating to my needs and requests. The most important part was that she respected my space and did not constantly call me to push me into signing an agreement. She let me make my decisions and helped me initiate when I was ready. I really appreciated this kind of service. More
Thank you for the wonderful experience with buying my first Toyota. Only thing I would suggest is following the other business with a free one switch from for the wonderful experience with buying my first Toyota. Only thing I would suggest is following the other business with a free one switch from winter tires to spring when bought from your dealership I also bought rim's. 30 dollars is not a big deal to me but i was surprised you did not do this. Other then that you ALL have been helpful when I called with any issues or concerns and answered them with ways I could understand! Thank you. Dana More
2 THUMBS UP FOR HIEU AND CHRIS! Exceptionally knowledgeable with positive can-do attitude. Making every customer feel like they are your priority and that you are really there to hel Exceptionally knowledgeable with positive can-do attitude. Making every customer feel like they are your priority and that you are really there to help them. More
Good job Ron! I came to meet Ron after buying a car from Kingsway Toyota. The first representative I dealt with left the company and so Ron was there to help comple I came to meet Ron after buying a car from Kingsway Toyota. The first representative I dealt with left the company and so Ron was there to help complete my deal. I found him very friendly and personable. He kept his standards high and made every effort to help me with my purchase, Even going so far as to call me back on his days off when I had left a query for him. I thought Ron was very professional and very dedicated and would recommend him to others that wish to have a solid dealer help them complete their transaction. Thanks again Ron. More