Toyota Northwest Edmonton

Toyota Tundra 2014 When we went to visit the dealership we were only 50% decided into buying a new vehicle. We were greeted by the very charming Maja while we were looki When we went to visit the dealership we were only 50% decided into buying a new vehicle. We were greeted by the very charming Maja while we were looking at the vehicles in the showroom. Maja was so helpful and accommodating that she facilitated to do our test drive of the new Tundra similar to the model that we were considering of buying. After the test drive we were convinced that we love the Toyota Tundra 2014 Platinum edition and now a proud owner of one. Thanks to Maja. More

By far the best experience encountered!!! I have never felt so comfortable and welcome at any other dealerships. I am from out of province and needed to switch my license and registration over I have never felt so comfortable and welcome at any other dealerships. I am from out of province and needed to switch my license and registration over. I was just driving by one day and thought I would just take a peek. I pulled into kingsway and I normally hate when sales people come up to me when I am just looking most make me feel like I need to buy right away and try to lead me in a direction I don't want. Ron on the other hand made my experience by far the best ever! There was no pressure, he didn't make me feel like he was just trying to make a sale.I felt relaxed. Ron, Justin and Mike took their time to explain things to me and searched for the vehicle I went in looking for, while still feeling comfortable. Though I didn't walk out with exactly what I wanted, they explained to me how I could come back when the time is right to get what I want. I am definitely beyond satisfied in what I drove out with and wouldn't change it for the world. (other than the automatic transmission-minor issue-easily fixable). I have recommended this dealer to many of my friends and outsiders that have admired my beautiful truck. The excellent service continued after I left in my new vehicle. Ron was there to answer all my questions, even on his off time would he takes the time and effort to keep me smiling ;-) I have moved out of the city and need my first oil change, there were no questions or second thoughts that I was going to have it done at Kingsway. I will continue my service here no matter how far the drive is!! Thank you Ron for your outstanding customer service. Keep up the great work!! More

Great Experience - going the extra mile Jorge was great to work with and he provided AWESOME customer service. He looked after every detail of the vehicle delivery he sold to me. Jorge was great to work with and he provided AWESOME customer service. He looked after every detail of the vehicle delivery he sold to me. More

Only took it in for a simple recall notice I took my 2005 Toyota Corolla in for a recall notice to have work performed. While the car was there they apparently did an inspection as well and fo I took my 2005 Toyota Corolla in for a recall notice to have work performed. While the car was there they apparently did an inspection as well and found a long list of work that "needed" to be done, to the tune of $2500.00. I declined because I'm not keeping the car and believe me, it's running just fine. Now I understand that it's just business, but one of the service quotes was for a water pump that was leaking. My son had a look at the car when I got home and saw no evidence of any leak. What bothers me is that he drives a 2009 Toyota Corolla that was taken to Kingsway Toyota last year for a simple recall notice, only to be informed that his water pump was leaking and could be replaced under the still valid warranty. Great! Except it still cost him $90.00 Is it just me, or is this a trend with this dealership. Does the work really need to be done? Or is it just another scam. More

Exceptional Customer Service & Maintenance Service I write these few words of appreciation for service that I have received during my visit to the showroom on the 26/27/28/29th of April 2014. As is th I write these few words of appreciation for service that I have received during my visit to the showroom on the 26/27/28/29th of April 2014. As is the case with all transactions, services & deliverables of this nature, I would not hesitate to say that there were a few small slips here and there at the time of delivery, but these were amply and aptly made up very well by the sales team comprising of the wonderful Tim Pham, the energetic and convincing Alan Lim, and last but not the least the sales manager Jon Goretzki were all wonderful and very helpful without which this deal could not have been seen to fruition. I would be failing if I do not make mention of Tim Pham whose help was tremendous and he went out of the way to accommodate my requests for help in getting the necessary paper works and banking jobs. I wish him all the best in his career and with this kind of exemplary positive attitude that he has displayed, I am sure of his growth up the ladder for more higher hierarchical positions in the near future. I wish him all the best. I made the mention of Johnny Yu, simply he was my first point of contact when I brought my car for servicing and after the completion of the service, he sent me an immediate email assuring of his fullest cooperation and attention at all times if the need ever arose. I would say the General Manager Mr.Daniel Priestner, is quite a lucky man to have such a dedicated team under him and especially the likes of Tim Pham. My best wishes to Kingsway Toyota - mantha More

Outstanding services and extremely friendly I arrived on Thursday night to look for replacement vehicle. Scott asked me what are my needs for the vehicle and they showed me different options. I I arrived on Thursday night to look for replacement vehicle. Scott asked me what are my needs for the vehicle and they showed me different options. I test drove several vehicle and made the purchase the very next day (Friday). They were able to put in a rush request and get the vehicle delivered on the same day!! I was able to drive my new vehicle back to Fort McMurray. I just want to mention how the service were OUTSTANDING. This dealership will not disappoint you! More

Delighted to do business with Kingsway Toyota After experiencing unacceptable communication problems with other dealers someone recommended that I try Kingsway Toyota. The staff answered all of my After experiencing unacceptable communication problems with other dealers someone recommended that I try Kingsway Toyota. The staff answered all of my questions directly and went further to clarify points that they were worried I may not be clear on. This level of forward communication was what really sold me. I don't always know what questions to ask and at the end of the day I may feel taken advantage of if I end up spending more for features that I did not really want; or if I am missing features that I did want, that I would have been willing to spend more to have. That fact alone made doing business with Kingsway Toyota a delight and is why I gave them a straight 5 rating -- Thank you Kingsway Toyota! Purchase: Toyota Tacoma Limited, Sienna More

I will tell anyone looking for a car to stop here first From the moment I walked into the dealership, the atmosphere was friendly and welcoming. Maja came to help immediately and asked questions to get a fe From the moment I walked into the dealership, the atmosphere was friendly and welcoming. Maja came to help immediately and asked questions to get a feel for what I was looking for. I wasn't sure if I could get financing but Maja knew I needed a vehicle so she saw what she could do. She and Chris were able to get me the vehicle I wanted with reasonable financing. More

happy to purchase this 2014 rav4 limited at kingsway toyota special thanks to kiomi pike and wade for helping me to find a car that we really wanted, a 2014 Toyota Rav4. cuz this is my first time to buy an SUV special thanks to kiomi pike and wade for helping me to find a car that we really wanted, a 2014 Toyota Rav4. cuz this is my first time to buy an SUV and I thought they ignoring us like what other dealership did to us.but guess what when we arrive at the kingsway toyota i was amaze people who work they're awesome and greeted us.iv never experience like this before they want us to feel like home,stress free and comfortable environment.thank you kingsway toyota for the remote starter iv never worrying about winter season anymore.thank you for the 3M tape on my hood and fenders they are very useful when traveling on the gravel road and thank you for the door moulding this is helpful when parking at the parking lot..thank you so much....im very happy:-) :-) :-) More

Awesome dealership I went to another Toyota dealer first and Kingsway second. Kingsway was far and away a much better place to purchase a vehicle from. I was helped righ I went to another Toyota dealer first and Kingsway second. Kingsway was far and away a much better place to purchase a vehicle from. I was helped right from the very beginning when I was looking at a used 4Runner. I ended up being approved for a new one and they went the extra mile to order one in and to make sure I experienced superior customer service. They worked hard to get me approved and to get me a great rate unlike the other dealer. The ENTIRE staff from the parts people to the salesman, finance manager, GM, receptionists, and everyone I came into contact with were very friendly and helpful. Instead of being treated badly, like you are at some dealers, I was treated with respect, like family and it was a very enjoyable experience. I can't say enough good things about this dealer and I would recommend them to anyone I know who is looking to purchase. I now own a brand new 2014 4Runner and I am extremely happy. The financing process was easy and they explained everything and were incredibly helpful. The whole dealership seems to operate with the principle of putting others first and treating them how you like to be treated. Highly recommend shopping there!!!! More