Toyota Northwest Edmonton

Great experience overall Wade and Jorge were simply great to deal with. Jorge was friendly and honest right off the bat and not at all pushy. It was late in the day so the t Wade and Jorge were simply great to deal with. Jorge was friendly and honest right off the bat and not at all pushy. It was late in the day so the test drive was really short but he didn't push the sale and allowed me to take the car for a second extended test drive when I had more time in my schedule. He didn't talk about the details of the sale until I was ready and even then didn't try to push or rush anything. There were some issues with the car that needed to be fixed after taking delivery but both Jorge and Wade were quick to respond and deal with them. Wade made sure everything was dealt with until I was happy. He did everything he said he would do to deal with the issues. Overall great experience dealing with these guys. More

The worst experience I have ever had. I buy/sell a lot of vehicles and have tried a lot of dealerships. The professionalism including simple communication and due diligence here was truly I buy/sell a lot of vehicles and have tried a lot of dealerships. The professionalism including simple communication and due diligence here was truly one of the worst I have ever had. Long story short. Brokered a deal with management/sales, came back to sign paperwork the next day (I live out of town), waited 3 hours PAST my set appointment for 530pm only to find out the deal couldn't happen....enter sales pitch. Left frustrated, they noted that management would call me the next day at noon. Waited 3 days, no response. Requested several return calls from Management to explain situation, no response. Emailed and got a response finally with new deal again. Came down to sign paper work yet again. Deal was again not valid/possible? Luckily this time they noted they would make it happen. Came out with a deal I was relatively happy with, truly. Fast forward. Have owned the truck for over a month now. And guess what. Still paying two payments from the old car I traded in. Several emergent calls to dealership, and no response. Finally, response that dealership sent payment 3 weeks after I bought the truck. I am still sitting here paying off a vehicle that I do not own with a bank account well in the red due to this. The car is not a question, Toyotas are amazing. The ongoing experience however is a nightmare. More

Hyundai Happyness Never felt so comfortable before...all our questions were answered...she went out of here way to make sure we were happy and all the transition from v Never felt so comfortable before...all our questions were answered...she went out of here way to make sure we were happy and all the transition from vehicle to vehicle was actually a pleasure...we will be back!!!! More

Amazing salesperson accommodated my situation Jorge Lima really did help me get the Corolla I needed to have . He gave me the best options and steered me in the right direction. Great help and he' Jorge Lima really did help me get the Corolla I needed to have . He gave me the best options and steered me in the right direction. Great help and he's all about what the customer wants and needs. Wish there was more honest salespeople like Jorge. He should be the one running this place. More

Great teamwork These two gentlemen worked great with each other, they showed me the value if the tires I had bought and gave me assurance with this purchase. These two gentlemen worked great with each other, they showed me the value if the tires I had bought and gave me assurance with this purchase. More

used car Great help lots of help got a great deal would recommend to a friend I got a great vehicle with everything I wanted in it Great help lots of help got a great deal would recommend to a friend I got a great vehicle with everything I wanted in it More

Another Toyota It was time to purchase a larger car. My tranportation needs have changed. I've had 10 years of trouble free driving in my 2004 Martix. I stopped into It was time to purchase a larger car. My tranportation needs have changed. I've had 10 years of trouble free driving in my 2004 Martix. I stopped into Kingsway Toyota to see what was available. I was greeted by Maja Harding and she suggested the perfect car for my purposes. I purchased a slightly used 2013 Camry SE. Chris Clare suggested that I purchase the available extended warranties, which I did. I had excellent service from everyone that i delt with. I spent more than I had planned to, but I know that in purchasing a Toyota I get good value for the money spent. I keep my cars for a long time. This car is my sixth Toyota. More

Grrrrreat! Arrived at Kingsway Toyota in the early afternoon on Saturday. Met with Coreena. Explained what we were looking for and took two vehicles for test dri Arrived at Kingsway Toyota in the early afternoon on Saturday. Met with Coreena. Explained what we were looking for and took two vehicles for test drives. Closed the deal on the vehicle we chose and picked it up on Tuesday. Coreena was pleasant to deal with and helpful making my wife familiar with her new ride. Thanks again Coreena. More

Patient and willing to work to find solutions I keep my cars a long time, as such I don't often go to showrooms to look at new vehicles, but my 1998 Pathfinder was feeling its age and it was time I keep my cars a long time, as such I don't often go to showrooms to look at new vehicles, but my 1998 Pathfinder was feeling its age and it was time to find a replacement. My wife's 2004 Rav4 has been a very dependable vehicle and having owned three Celicas and a Forerunner in the past I tend to gravitate towards Toyota because of reliability. Buying a vehicle for me is a process and I appreciated Kyle's patience to find a solution that got us the vehicle we wanted at a price point that worked for us. It took a couple of weeks but we got it done. I appreciated Jordan's affability in dealing fairly and promptly with a minor issue that we had. It bodes well for for the future when we bring the vehicle back for servicing. By all means shop around (I did) but if you are buying a Toyota I would highly recommend giving Kingsway a try before you sign on the dotted line. Our thanks Phil & Ruth More

Excellent Attention and Service Great information. Got all our doubts clarified. All our needs were accommodated. We love the way we were treated and we hope this treatment will be Great information. Got all our doubts clarified. All our needs were accommodated. We love the way we were treated and we hope this treatment will be continued when doing maintenance services. More