Toyota Northwest Edmonton

Cream of the Crop Customer Service by Haneen!!!! I am a first time Toyota buyer of a 2013 Tacoma, and believe me I was very skeptical. Then I met Haneen, who has allowed me to realize that I made th I am a first time Toyota buyer of a 2013 Tacoma, and believe me I was very skeptical. Then I met Haneen, who has allowed me to realize that I made the right choice. The moment you walk in the door she greets you with a friendly, beautiful smile and then it just gets better from then on. Haneen has superceded my expectations every time I have come in!!! (I truly would prefer to not bring in my Tacoma unless she is around) She is hard working, efficient, reliable and is a delight to deal with. She makes me feel confident, comfortable and is always willing to give me a hand in emails, by telephone or in person. Plus she makes me laugh continually. You can tell Haneen enjoys her job and that is so wonderful to see nowadays. Her positive energy exudes throughout the Toyota service area. She is the elite of customer service and she is the reason why I will keep coming back to Kingsway Toyota. Thank you for everything you do Haneen. More

Excellent Customer Service Tim Pham was the first person we met at Kingsway Toyota and he welcomed us with a smile upon entering the showroom. Tim was very pleasant and very p Tim Pham was the first person we met at Kingsway Toyota and he welcomed us with a smile upon entering the showroom. Tim was very pleasant and very professional and very patient with us. We did not feel pressure in buying at all. Tim is very knowledgeable with the car that we bought, and he is able to explain things in detail. He takes time to listen to questions asked and is able to answer questions. Tim orientated me with my new purchased vehicle thoroughly and patiently. He even took my old plate number from my old car and put it on my new vehicle. He goes above and beyond job expectation. He has excellent customer service and a very good work ethic. Client: Margie B. More

Excellent customer service Gerry is an excellent sales person. I could not have hoped for a better experience. At no time did I feel pressured into purchasing a vehicle I was no Gerry is an excellent sales person. I could not have hoped for a better experience. At no time did I feel pressured into purchasing a vehicle I was not interested in, or into adding expensive extras that I had previously identified as unnecessary. He showed a genuine interest in what I was looking for in a car, and went above and beyond my expectations in getting me a great and affordable deal on the vehicle I chose. I am very happy with my new Toyota that I would not have purchased if it had not been for Gerry's excellent work. I would recommend anyone looking to buy a car to talk to Gerry Domingo. More

Flawless. Gerry was always very courteous and helpful. Recommend him to anyone who wants a smooth and enjoyable experience through car purchase. He is fast Gerry was always very courteous and helpful. Recommend him to anyone who wants a smooth and enjoyable experience through car purchase. He is fast reliable and a multitasked. He would be an asset to have in any dealership. More

Excellent work This girls smile just goes above and beyond, very fast and efficient, and just wants to get the job done. Thank you very much for your excellent servi This girls smile just goes above and beyond, very fast and efficient, and just wants to get the job done. Thank you very much for your excellent service, much appreciated More

The Ladies of Kingsway Toyota Customer Service Rock! These Ladies Rock! They truly are the best in the business, its customer service with a smile and they continue to exceeded my expectations with every These Ladies Rock! They truly are the best in the business, its customer service with a smile and they continue to exceeded my expectations with every service visit. Thank you for your excellent service and superior customer care. More

Smooth service for a smooth ride! I always have very friendly visits at Kingsway Toyota, and working with Thon was no different. Timely responses and straight forward service! I was ne I always have very friendly visits at Kingsway Toyota, and working with Thon was no different. Timely responses and straight forward service! I was never left wondering what was going on with my vehicle and had exactly what I requested get done (and believe me, it could have been a bit confusing!) Thanks!! More

Exquisite customer service Haneen Halabi is the main reason I visit Kingsway Toyota. She always greats me with her beautiful and warming smile and always goes above and beyond h Haneen Halabi is the main reason I visit Kingsway Toyota. She always greats me with her beautiful and warming smile and always goes above and beyond her job to make sure my needs are met. I enjoy my Corolla and the service she provides is everything. I have recommended Kingsway Toyota to many of my friends and the reason is the way Haneen makes me feel as a valued customer. She takes customer service to another level that is hard for anyone else to match and the knowledge she has makes me know I am in good hands. She set the bar so high for me even think of going to another dealership for my car's maintenance services. Thank you Haneen for being a great service advisor and thanks for helping make my trips to Kingsway Toyota the highlight of my day. More

Amazing The smile and the outstanding service from this girl never ceases to amaze me. I will come to this service department time and time again because of H The smile and the outstanding service from this girl never ceases to amaze me. I will come to this service department time and time again because of Haneen's friendliness, professionalism, and calmness. I was having a huge dilemma with my vehicle and she was able to calm me down and go out of her way to help me. More

Reliable, organized and sincere !! Haneen Halabi is my favourite service advisor at Kingsway Toyota! She is honestly the only reason I switched from Lexus to Kingsway Toyota to get my c Haneen Halabi is my favourite service advisor at Kingsway Toyota! She is honestly the only reason I switched from Lexus to Kingsway Toyota to get my car serviced. She shows dedication, professionalism, top notch & amazing customer service! She goes above and beyond to keep her clients satisfied. Being in sales myself, I know this is extremely important. Haneen is definitely an asset to this company, she always has a contagious smile plus she is very knowledgeable, organized and genuinely concerned about my needs (thank you). It's always a pleasant experience with Haneen & that is why I send my family and friends to her. You go girl! - client: Alma Hadzic More