Toyota Northwest Edmonton

Haneen is excellent Haneen Halabi is very knowledgeable, helpful and friendly. She always greets me with a smile and provides excellent service in person and over the ph Haneen Halabi is very knowledgeable, helpful and friendly. She always greets me with a smile and provides excellent service in person and over the phone. I pass by other dealerships to get to her service desk and have been with Kingsway Toyota since 1980. It is the service staff that keeps me coming. More

Great Customer Service I was recently in to Kingsway Service to have snow tires installed. Between Rhonda from the Parts Department providing me price quotes on all possibl I was recently in to Kingsway Service to have snow tires installed. Between Rhonda from the Parts Department providing me price quotes on all possible options, to getting the tires in super quick, Johnny accommodating me and getting me in sooner for installation to Haneen who looked after everything from beginning to end, the service was impeccable. Highly recommend this group of staff and service department to anyone. Keep up the great work Kingsway Service!! More

Perfect ride!! My wife and I just came back to Edmonton, so we were looking for the perfect car to spend the next few years here. After some days looking we meet Jor My wife and I just came back to Edmonton, so we were looking for the perfect car to spend the next few years here. After some days looking we meet Jorge at Toyota Kingsway and he show us different cars and trucks in our price range, the attention and the service was excellent, Jorge's honesty and knowledge was very helpful, he answer every single question we had, so we could find the perfect car for us. The car we got was out of our price range but he figured something out to give us a special price closer to our expectations! We got some nice deals and insurance on tires and rims, protection for the car paint, and remote starter that we couldn't find anywhere else. They had everything ready in a couple of days and now we have our car.Thank you Jorge for all the help! We can't be happier! More

My new Highlander My husband stopped by Kingsway to check out the 2014 sienna. He was introduced by Coreena. she gave the sienna for an extended test drive and my husba My husband stopped by Kingsway to check out the 2014 sienna. He was introduced by Coreena. she gave the sienna for an extended test drive and my husband and I went back to Kingsway to make a deal. I then switched to a highlander and Coreena was a great help! We ordered our vehicle and received our vehicle as promised! I love my new highlander! Thank you! More

Very efficient and knowledgeable on the Toyota products serv I really enjoy a cheerful service writer Haneen Halabi for her understanding my vehicle needs. Her truthful, honest, knowledgeable and the integrity I really enjoy a cheerful service writer Haneen Halabi for her understanding my vehicle needs. Her truthful, honest, knowledgeable and the integrity developed over the years that I have no choice to stay with Kingsway Toyota for service. Last year she recommended me to trade my 2007 Tundra for the new 2014 and I'm glad she did . That's my commuting truck for highway and winter driving. Thank you Haneen for all the help over the years. Merry X'mas 2014 More

Super fast service Toyota has made booking services and notifications so much easier and faster. By the time I got to work and settled in, my car was ready for pick up. Toyota has made booking services and notifications so much easier and faster. By the time I got to work and settled in, my car was ready for pick up. Thank you Toyota. More

Great people and great service Miss Hannan Borhot is very friendly, helpful, knowledgeable and professional. Fortunately, I visited the Kingsway Toyota every time, and Hannan was on Miss Hannan Borhot is very friendly, helpful, knowledgeable and professional. Fortunately, I visited the Kingsway Toyota every time, and Hannan was one served me. I was very impressed with her great help and advice. Even if it was so chilly outside today, Hannan went to the parking lot, and helped me to figure out the problem of my vehicle because I can't describe the issue very well. I would like to say that Hannan is an excellent asset to the Kingsway Toyota, and I definitely give her outstanding feedback. Many thanks, Hannan! Thank you all the staff who gave me a big help at Kingsway Toyata! More

More Than I Expected I am new to Edmonton and went to Kingsway Toyota to get my winter tires put on. I was immediately impressed with the warmth and efficiency of the youn I am new to Edmonton and went to Kingsway Toyota to get my winter tires put on. I was immediately impressed with the warmth and efficiency of the young woman at reception. (I regret I don't know her name) I needed new tires and bought some that came with a mail-in discount. When the tire manufacturer failed to honour the promotion, Kingsway Toyota (with the help of Appointment Coordinator James Zeng) generously credited my account with the amount of the discount. The entire series of interactions has been friendly, efficient, effective, and so much more than I expected,. More

Great Sales person My wife and I have bought a new 2015 RAV4 from Gerry Domingo at Kingsway Toyota. This is our sixth new car purchase and never have we met a sales pers My wife and I have bought a new 2015 RAV4 from Gerry Domingo at Kingsway Toyota. This is our sixth new car purchase and never have we met a sales person like Gerry. He sells a product he believes in with honesty, knowledge and a no pressure sales technique. We truly believe this is the way to sell a product and of course a well known and reliable product. Because of Gerry, we stayed and bought the SUV from him.All the rating are only for Gerry and Catherine and would only recommend Gerry to my friends and family. Job well done Gerry. Let's not forget about Catherine, such a pleasure to deal with her. Knowledgeable and friendly also. These two individuals are the only two that is outstanding for us. More

"Haneen is #1 in Customer Service, she is an Angel" All the staff I communicated with on the phone, and in person, were very friendly and helpful. But the person I dealt with 97% of the time was Haneen. All the staff I communicated with on the phone, and in person, were very friendly and helpful. But the person I dealt with 97% of the time was Haneen. I drive a Toyota that I bought new in 2005, that has been awesome, and only has just over 88,000 kms. on it. I needed a re-built transmission, plus an oil change, minor tune-up, and some minor repairs. Though there was a short delay in having the transmission delivered, the above and beyond help, kindness, and support I received from Haneen in every step of the way, helped make a trying time quite pleasant. My vehicle is running like brand new too, and though I must add I only picked it up yesterday, but as this is my 3rd Toyota I have owned, I have yet to have a problem with Toyota Dealerships not backing up their work 100%. Thank you so much Haneen! ( And of course all the Staff who helped me at Kingsway Toyota) More