Toyota Northwest Edmonton

Outstanding customer service!! My husband and I have both vehicles, a Lexus RX350 and a FJ Cruiser, serviced at Kingsway Toyota and Johnny has assisted us every time. He is knowledg My husband and I have both vehicles, a Lexus RX350 and a FJ Cruiser, serviced at Kingsway Toyota and Johnny has assisted us every time. He is knowledgable, informative, helpful, most importantly he's honest. We never felt pushed to get anything done on our vehicles that we were not comfortable with. Moreover, he has always accommodated our schedule and offered us loaner vehicle whenever possible. When there was an issue with our vehicles, he always took his time to explain the problem and how it impact the safety of the vehicle. There were couple times where we need certain thing fixed immediately, he went above and beyond and made it happen for us. He exceeded our expectation every time. We really enjoy servicing our vehicle at Kingsway Toyota because of Johnny. The exemplary customer service provided by him brings us back every time. More

Great experience! Bought my lovely new Rav4 with the help of Tim and Kyle, they were both friendly efficient and very helpful. Felt like we were being dealt with honest Bought my lovely new Rav4 with the help of Tim and Kyle, they were both friendly efficient and very helpful. Felt like we were being dealt with honestly and nothing was pushed on us that we didn't want. Front secretarial staff were also great. Would absolutely recommend this dealership. More

Excellent Service I had bad business dealing with Gateway Toyota, and was disappointed with their service and sales. I then moved to Kingsway Toyota. There are hundred I had bad business dealing with Gateway Toyota, and was disappointed with their service and sales. I then moved to Kingsway Toyota. There are hundreds of competitors, and customers will choose ... provide a better understanding of what really makes a great salesperson Here I found staff to be much helpful, courteous and superb in all aspects of dealing with their customers. Most of my dealings are with Haneen and I find her to have empathy (the ability to relate to customers effectively), ego drive (gaining gratification by persuading to do what you want him to do that is good for both) , and ego strength (the resilience to move onto the next task). I am confident that Haneen brings the same perspective and integrity to all aspects of her work. She is an excellent ambassador of Kingsway Toyota and I commend hem most highly. I am also writing to offer my sincere thanks to all your staff, that quickly take the initiative and offer help. It is truly heart-warming and I want to thank them very much for the considerable time and effort they spent organizing the best to the customer's interest. I feel safe knowing that my vehicle service is a priority for the Kingsway Toyota. I hope you will pass along my congratulations on job well done to all of those involved in this effort and also extend appreciation and thanks to all those in your servicing who assisted me. I want them all to know how much I appreciated their kind words and their incredible work ethic. The dedication of your staff is a credit to Toyota. Thanking You Arvind B. Sharma More

Good experience Maja was extremely helpful with finding us the vehicle we wanted and went the extra mile to make sure we were satisfied with our purchase. Maja was extremely helpful with finding us the vehicle we wanted and went the extra mile to make sure we were satisfied with our purchase. More

Excellent Customer Service I brought my 2010 Toyota Corolla to Kingsway Toyota for fast, affordable and reliable service and that's exactly what I got. The staff are very friend I brought my 2010 Toyota Corolla to Kingsway Toyota for fast, affordable and reliable service and that's exactly what I got. The staff are very friendly and professional. More

Good Customer Services A few years I go left Kingsway Toyota because of a bad experience. After going to different dealers to service my car and having not having a good ex A few years I go left Kingsway Toyota because of a bad experience. After going to different dealers to service my car and having not having a good experience, I had the opportunity have Johnny to provide service for my car. From the start I knew that I could trust him to provide me with reliable information and service. Later, I had Kim Mackinnon as my service advisor. Kim is friendly and knowledgeable. Even when she is under pressure, she stills smile and maintain her professionalism. As a result of the good customer service that Jonny and Kim provide, I am glad to say that I am back at Kingsway Toyota. I have recommended my friends and coworkers to see Kim and Johnny when they need to have their cars service. I trust them and know that they will take care of my car’s needs. I know that if there are any issues they will work hard to resolve them. More

Great experienced Tim Pham was very respectful and helpful while we were deciding on buying a new vehicle. He was friendly and knowledgable...He was awesome! Thanks Ti Tim Pham was very respectful and helpful while we were deciding on buying a new vehicle. He was friendly and knowledgable...He was awesome! Thanks Tim More

Tacoma My experiences with Kingsway Toyota has always been wonderful. Great friendly staff, always courteous and willing to go beyond the minimum in customer My experiences with Kingsway Toyota has always been wonderful. Great friendly staff, always courteous and willing to go beyond the minimum in customer satisfaction. I will always recommend this service department to my family and friends. More

Service over and above I had my car in for regular service and was impressed with Johnny as he went over and above and explained the service and was willing to answer any qu I had my car in for regular service and was impressed with Johnny as he went over and above and explained the service and was willing to answer any questions. I would recommend this service center to anyone looking for a trustworthy service center. More

Johnny is the reason why I visit Kingsway Toyota It was a very smooth and pleasant experience end-to-end. Johnny Yu is the reason why I visit Kingsway Toyota. Two thumbs up to Johnny :) It was a very smooth and pleasant experience end-to-end. Johnny Yu is the reason why I visit Kingsway Toyota. Two thumbs up to Johnny :) More