
Toyota Northwest Edmonton
Edmonton, AB
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My new Highlander My husband stopped by Kingsway to check out the 2014 sienna. He was introduced by Coreena. she gave the sienna for an extended test drive and my husba My husband stopped by Kingsway to check out the 2014 sienna. He was introduced by Coreena. she gave the sienna for an extended test drive and my husband and I went back to Kingsway to make a deal. I then switched to a highlander and Coreena was a great help! We ordered our vehicle and received our vehicle as promised! I love my new highlander! Thank you! More
Very efficient and knowledgeable on the Toyota products serv I really enjoy a cheerful service writer Haneen Halabi for her understanding my vehicle needs. Her truthful, honest, knowledgeable and the integrity I really enjoy a cheerful service writer Haneen Halabi for her understanding my vehicle needs. Her truthful, honest, knowledgeable and the integrity developed over the years that I have no choice to stay with Kingsway Toyota for service. Last year she recommended me to trade my 2007 Tundra for the new 2014 and I'm glad she did . That's my commuting truck for highway and winter driving. Thank you Haneen for all the help over the years. Merry X'mas 2014 More
Great people and great service Miss Hannan Borhot is very friendly, helpful, knowledgeable and professional. Fortunately, I visited the Kingsway Toyota every time, and Hannan was on Miss Hannan Borhot is very friendly, helpful, knowledgeable and professional. Fortunately, I visited the Kingsway Toyota every time, and Hannan was one served me. I was very impressed with her great help and advice. Even if it was so chilly outside today, Hannan went to the parking lot, and helped me to figure out the problem of my vehicle because I can't describe the issue very well. I would like to say that Hannan is an excellent asset to the Kingsway Toyota, and I definitely give her outstanding feedback. Many thanks, Hannan! Thank you all the staff who gave me a big help at Kingsway Toyata! More
Super fast service Toyota has made booking services and notifications so much easier and faster. By the time I got to work and settled in, my car was ready for pick up. Toyota has made booking services and notifications so much easier and faster. By the time I got to work and settled in, my car was ready for pick up. Thank you Toyota. More
More Than I Expected I am new to Edmonton and went to Kingsway Toyota to get my winter tires put on. I was immediately impressed with the warmth and efficiency of the youn I am new to Edmonton and went to Kingsway Toyota to get my winter tires put on. I was immediately impressed with the warmth and efficiency of the young woman at reception. (I regret I don't know her name) I needed new tires and bought some that came with a mail-in discount. When the tire manufacturer failed to honour the promotion, Kingsway Toyota (with the help of Appointment Coordinator James Zeng) generously credited my account with the amount of the discount. The entire series of interactions has been friendly, efficient, effective, and so much more than I expected,. More
Great Sales person My wife and I have bought a new 2015 RAV4 from Gerry Domingo at Kingsway Toyota. This is our sixth new car purchase and never have we met a sales pers My wife and I have bought a new 2015 RAV4 from Gerry Domingo at Kingsway Toyota. This is our sixth new car purchase and never have we met a sales person like Gerry. He sells a product he believes in with honesty, knowledge and a no pressure sales technique. We truly believe this is the way to sell a product and of course a well known and reliable product. Because of Gerry, we stayed and bought the SUV from him.All the rating are only for Gerry and Catherine and would only recommend Gerry to my friends and family. Job well done Gerry. Let's not forget about Catherine, such a pleasure to deal with her. Knowledgeable and friendly also. These two individuals are the only two that is outstanding for us. More
"Haneen is #1 in Customer Service, she is an Angel" All the staff I communicated with on the phone, and in person, were very friendly and helpful. But the person I dealt with 97% of the time was Haneen. All the staff I communicated with on the phone, and in person, were very friendly and helpful. But the person I dealt with 97% of the time was Haneen. I drive a Toyota that I bought new in 2005, that has been awesome, and only has just over 88,000 kms. on it. I needed a re-built transmission, plus an oil change, minor tune-up, and some minor repairs. Though there was a short delay in having the transmission delivered, the above and beyond help, kindness, and support I received from Haneen in every step of the way, helped make a trying time quite pleasant. My vehicle is running like brand new too, and though I must add I only picked it up yesterday, but as this is my 3rd Toyota I have owned, I have yet to have a problem with Toyota Dealerships not backing up their work 100%. Thank you so much Haneen! ( And of course all the Staff who helped me at Kingsway Toyota) More
Outstanding service with a smile! It was my first visit for service at Kingsway Toyota. I have never had the outstanding service that I experienced at Kingsway Toyota before. Johnny th It was my first visit for service at Kingsway Toyota. I have never had the outstanding service that I experienced at Kingsway Toyota before. Johnny the service manager went above and beyond for me in addressing my needs. Kim was also one of the friendliest service advisor that I have ever met and I have been driving and servicing vehicles for over thirty years. I won't go into details about the issues I had other than I had been turned away elsewhere. Thank you Kingsway Toyota! More importantly thank you Johnny and Kim!! I have a new place to rake my Toyota for service. I will likely buy my next Toyota fob Kingsway and will surely service it there too. Thanks again for looking after me so well!! More
Great service and friendly staff I brought my Yaris into the shop because my check the engine light was turning on and off randomly. After they did some investigating, they told me w I brought my Yaris into the shop because my check the engine light was turning on and off randomly. After they did some investigating, they told me what the problem was and fixed it in no time. No issues since. I recommend anyone to give this service center a try. More
Great service Awesome service and friendly staff. Vehicle fixed right, on time and for the quoted price. Would recommend. Sent all my friends and family there for s Awesome service and friendly staff. Vehicle fixed right, on time and for the quoted price. Would recommend. Sent all my friends and family there for service. More