Toyota Northwest Edmonton

More Than I Expected I am new to Edmonton and went to Kingsway Toyota to get my winter tires put on. I was immediately impressed with the warmth and efficiency of the youn I am new to Edmonton and went to Kingsway Toyota to get my winter tires put on. I was immediately impressed with the warmth and efficiency of the young woman at reception. (I regret I don't know her name) I needed new tires and bought some that came with a mail-in discount. When the tire manufacturer failed to honour the promotion, Kingsway Toyota (with the help of Appointment Coordinator James Zeng) generously credited my account with the amount of the discount. The entire series of interactions has been friendly, efficient, effective, and so much more than I expected,. More

Great Sales person My wife and I have bought a new 2015 RAV4 from Gerry Domingo at Kingsway Toyota. This is our sixth new car purchase and never have we met a sales pers My wife and I have bought a new 2015 RAV4 from Gerry Domingo at Kingsway Toyota. This is our sixth new car purchase and never have we met a sales person like Gerry. He sells a product he believes in with honesty, knowledge and a no pressure sales technique. We truly believe this is the way to sell a product and of course a well known and reliable product. Because of Gerry, we stayed and bought the SUV from him.All the rating are only for Gerry and Catherine and would only recommend Gerry to my friends and family. Job well done Gerry. Let's not forget about Catherine, such a pleasure to deal with her. Knowledgeable and friendly also. These two individuals are the only two that is outstanding for us. More

"Haneen is #1 in Customer Service, she is an Angel" All the staff I communicated with on the phone, and in person, were very friendly and helpful. But the person I dealt with 97% of the time was Haneen. All the staff I communicated with on the phone, and in person, were very friendly and helpful. But the person I dealt with 97% of the time was Haneen. I drive a Toyota that I bought new in 2005, that has been awesome, and only has just over 88,000 kms. on it. I needed a re-built transmission, plus an oil change, minor tune-up, and some minor repairs. Though there was a short delay in having the transmission delivered, the above and beyond help, kindness, and support I received from Haneen in every step of the way, helped make a trying time quite pleasant. My vehicle is running like brand new too, and though I must add I only picked it up yesterday, but as this is my 3rd Toyota I have owned, I have yet to have a problem with Toyota Dealerships not backing up their work 100%. Thank you so much Haneen! ( And of course all the Staff who helped me at Kingsway Toyota) More

Outstanding service with a smile! It was my first visit for service at Kingsway Toyota. I have never had the outstanding service that I experienced at Kingsway Toyota before. Johnny th It was my first visit for service at Kingsway Toyota. I have never had the outstanding service that I experienced at Kingsway Toyota before. Johnny the service manager went above and beyond for me in addressing my needs. Kim was also one of the friendliest service advisor that I have ever met and I have been driving and servicing vehicles for over thirty years. I won't go into details about the issues I had other than I had been turned away elsewhere. Thank you Kingsway Toyota! More importantly thank you Johnny and Kim!! I have a new place to rake my Toyota for service. I will likely buy my next Toyota fob Kingsway and will surely service it there too. Thanks again for looking after me so well!! More

Great service and friendly staff I brought my Yaris into the shop because my check the engine light was turning on and off randomly. After they did some investigating, they told me w I brought my Yaris into the shop because my check the engine light was turning on and off randomly. After they did some investigating, they told me what the problem was and fixed it in no time. No issues since. I recommend anyone to give this service center a try. More

Great service Awesome service and friendly staff. Vehicle fixed right, on time and for the quoted price. Would recommend. Sent all my friends and family there for s Awesome service and friendly staff. Vehicle fixed right, on time and for the quoted price. Would recommend. Sent all my friends and family there for service. More

Very professional-excellent service Eryn exudes professionalism and compassion when dealing with customers. My service experience has always been positive and hassle free. She is always Eryn exudes professionalism and compassion when dealing with customers. My service experience has always been positive and hassle free. She is always able to book my appointments according to my schedule. Great job Eryn! More

Like Home Hannen was wonderfull to deal with so friendly and attentive we felt at home right when we walked in the door we will be back to deal with her when ev Hannen was wonderfull to deal with so friendly and attentive we felt at home right when we walked in the door we will be back to deal with her when ever needed. More

Excellent customer service skills!! I'm pleased to say that you have given great customer service and I will be happy to always return. Thank you for getting me set up with my car quickl I'm pleased to say that you have given great customer service and I will be happy to always return. Thank you for getting me set up with my car quickly as I needed it urgently. You were very knowledgeable and helpful in explaining everything about the car to me. I would definitely recommend you to my friends or family. Thank you! More

Maja Harding and Jordan Clarke...just amazing:) I have to say that Maja Harding and Jordan Clarke at Kingsway Toyota are THE BEST!!!! Thank you for the great service and your help. Even though I I have to say that Maja Harding and Jordan Clarke at Kingsway Toyota are THE BEST!!!! Thank you for the great service and your help. Even though I was tired from work all day, I had so much fun buying a car:). You guys are welcoming, nice and funny- of course that always helps :). I highly recommend Maja and Jordan to anyone that is looking for a great service. Also that Mocha I had…well the 3 of them I had :)), delicious!!!!! Thank you guys and don’t forget: YOU ARE THE BEST!!! Keep up the great work! p.s. and thank you for the most beautiful car! More