Toyota Northwest Edmonton
Edmonton, AB
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Great Team My recent experience at Kingsway has been a very positive one. Johnny the manager maintains a high level service and is very motivated. I have changed My recent experience at Kingsway has been a very positive one. Johnny the manager maintains a high level service and is very motivated. I have changed branches on my own free will and came to Kingsway after Johnny moved from Sun Toyota as I knew that he would continue to be helpful and effecient. More
Watch out for used car sales manager Chris Long story short - salesman Binh was a pleasure, negotiated my trade in and purchase of a Toyota Venza. Binh asked me to leave a deposit to hold the c Long story short - salesman Binh was a pleasure, negotiated my trade in and purchase of a Toyota Venza. Binh asked me to leave a deposit to hold the car, I had a few questions but agreed - even spoke on the phone to manager Chris and said I would leave a deposit. Within that hour another customer came in, must have offered more $$, so Chris accepted their offer instead. I only found this out when I contacted Binh that I hadn't heard back for him to take my deposit. I was so disgusted that the extra thousand bucks they might have made was worth not following through on my purchase. I was trying to reserve judgement thinking this was just one person... However I emailed the general manager, and left a message for him to call me and 3 days later have not heard a thing. I'm not sure how this dealership has such good reviews if this is how they treat their clients and follow through with complaints. Our family will be needing 3 vehicles in the next few years, this dealership will not be an option. More
Great I finally got around to upgrading by vehicle. Second time buying from Kingsway Toyota, although it was more than 10 years a part the service was stil I finally got around to upgrading by vehicle. Second time buying from Kingsway Toyota, although it was more than 10 years a part the service was still great. They even went through the trouble to dig out a vehicle for test drive after a major snow storm. Service, sales and financing was smooth and easy. Enjoying my new truck, thanks to Chris and Justin More
Great I haven't purchased a new vehicle so this was the first time in doing so! Great customer experience, very kind manager & staff, treated me like family I haven't purchased a new vehicle so this was the first time in doing so! Great customer experience, very kind manager & staff, treated me like family. I wish the best to George and Gerry and everyone else who participated in putting me into this vehicle. I give the dealership a 10/10! -Ahmed A. More
Poor service by Sales person As on Dec 10 2014, I did call about 10am to sales and asked about 2015 Toyota sienna xle limited for test drive and one of the sales person(Jorge) tol As on Dec 10 2014, I did call about 10am to sales and asked about 2015 Toyota sienna xle limited for test drive and one of the sales person(Jorge) told that he is going to call me after checking inventory and i did wait about 10 mins and then received call from same sales person and he told me that he don't have particular vehicle but his colleague can show me similar vehicle and he set time for viewing the similar vehicle and test drive for AWD. I reached at showroom after drove 35 kms and took half day from work. When i reached there and talk with Chris Pang(colleague of sales person), he told me unfortunately that similar vehicle is not arrived and i am sorry...........what a xxxxxxxx i took my half day off, loose half day pay and drove 35 kms and then he said vehicle is not arrived, they he should call me if vehicle was not there and his Colleague check inventory before he did call me........so how can this happened. These guys are not sure whats going on their showroom even sales manager(Justin) called me too but he did not know difference between xle limited and standard......... so how we can put trust on this showroom............ More
Smooth and Easy Very professional sales people who served my needs well. Let me test drive what I wanted. The dealership tried very hard to earn my business throughou Very professional sales people who served my needs well. Let me test drive what I wanted. The dealership tried very hard to earn my business throughout my purchasing process. Thanks for the easy process. More
Great Customer Service The customer service was great and very friendly they also did their best to make sure I had a shuttle ride after I dropped off my car for repairs and The customer service was great and very friendly they also did their best to make sure I had a shuttle ride after I dropped off my car for repairs and to pick it up after the repairs where finished. I will definitely go back for other car maintenance. More
All demands met Just wanted to thank Coreena Wong and Mike Yassine for answering all my questions and returning my phone calls. They upheld their end of the bargain a Just wanted to thank Coreena Wong and Mike Yassine for answering all my questions and returning my phone calls. They upheld their end of the bargain and I couldn't be happier with my new ride. Prius C is a great car, and they sold me a beautiful Moonglow White. I hope to enjoy the savings for a long time. More
excellent service! I love my prius v! It was not my first time visiting Kingsway Toyota. About half a year ago I was looking for a used car and Coreena helped me looked through used car in It was not my first time visiting Kingsway Toyota. About half a year ago I was looking for a used car and Coreena helped me looked through used car inventory they had at that time. I ended up buying from elsewhere but she left a good impression to me so I came back to her this time I need another vehicle. She remembers me and what features I was looking for last time I was there. Very impressive! I got a prius v this time and Coreena helped me got a great deal! She explained everything in detail patiently. I would absolutely recommend Coreena to all my friends looking to buy vehicles. More
Wonderful Car Shopping Experience. Venza FTW! I have traded my vehicle for a 2015 Venza from Kingsway Toyota more than a couple of weeks ago and I'd say that my experience with the dealer was very I have traded my vehicle for a 2015 Venza from Kingsway Toyota more than a couple of weeks ago and I'd say that my experience with the dealer was very satisfactory. Tim Pham, the Product Advisor who assisted me in my purchase is very friendly and accommodating. I never felt any pressure from him during the entire negotiations. Alan Lim, the Business Manager who handled the finance aspect of my purchase, was very clear and straight forward in explaining things I needed to know regarding the purchase. Both guys have been very patient and professional to me in all the haggling and bargaining I did. I would highly recommend Kingsway Toyota to my friends! More