
Toyota Northwest Edmonton
Edmonton, AB
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Ordered a Rav4 in March and $500 deposit and they said would be here June...they never called me in June so I called them and they said sorry its going to be August now, they never called me in August so would be here June...they never called me in June so I called them and they said sorry its going to be August now, they never called me in August so I called them and they said they can't get a 2022 but asked if I want a 2023 for more money. Kept my deposit for 5 months....lied to me...manager was cocky and didn't care...brutal way to treat people..unbelievable. If I owned that dealership I would be pissed at how these managers run the business....brutal...I will never be a customer there...what a joke More
They fired my dealer, then did not contact me to tell me at all. Now my order will be 4 months late. Terrible at communicating. Would not recommend this dealership to anyone at all. Now my order will be 4 months late. Terrible at communicating. Would not recommend this dealership to anyone More
Allan was super helpful and made me feel comfortable while looking for a car to purchase. The follow-up during the weekend when I had it detailed and cleaned was also made to be very comfortable for me while looking for a car to purchase. The follow-up during the weekend when I had it detailed and cleaned was also made to be very comfortable for me and I felt valued as a client. Would recommend More
I cannot believe the service I got from the sales and finance department. Alex Braun was truly amazing, he listen to what I wanted, even the far fetch items and he made it happened. Anyone reading this finance department. Alex Braun was truly amazing, he listen to what I wanted, even the far fetch items and he made it happened. Anyone reading this if you don’t have a salesperson here, ask for Alex, you won’t go wrong. Hannah Wish in finance was great, she made the process so easy and easy to understand. Great people, great place to purchase your next vehicle. Both my wife and I have only been driving our new 4Runner for about two weeks now, but it has proven to be outstanding. More
From the sales associate Ketan to the General Sales Manager Luke, they took care of me from the second I walked in. Really happy I chose this dealership to trade in my SUV and buy another vehicle Manager Luke, they took care of me from the second I walked in. Really happy I chose this dealership to trade in my SUV and buy another vehicle More
Great location for me! The team from sales to finance was friendly and easy to have a conversation with. Plus, Toyota makes a great vehicle! Fuel efficient cars to high per The team from sales to finance was friendly and easy to have a conversation with. Plus, Toyota makes a great vehicle! Fuel efficient cars to high performing off road trucks/suvs! Michael was my rep and did a great job! More
I worked with David to find a new vehicle after I had been the victim of a hit in run a few months ago. He was very helpful in helping me find a new vehicle that suited my needs. He was very patient and been the victim of a hit in run a few months ago. He was very helpful in helping me find a new vehicle that suited my needs. He was very patient and checked in with me a month after I had gotten my vehicle to see how I was doing. I really appreciated him going the extra mile. More