Toyota Northwest Edmonton

Parts Employees The guys in the Parts Dept were wonderful! My son wanted a battery charger for his Prius & Hylander as a Christmas gift. I asked another dealership ab The guys in the Parts Dept were wonderful! My son wanted a battery charger for his Prius & Hylander as a Christmas gift. I asked another dealership about type and availability of correct charger and got no help. Pat answered the Parts' phone when I called Kingsway and knew exactly what I needed. He ordered it for me and Ian called me today to say it was in. I picked it up this afternoon (and received a surprise bag of swag with the charger!). All employees I spoke with were pleasant and courteous and portrayed an attitude of wanting to deliver excellent service. Based on the service of the Parts Dept, I will be purchasing my next vehicle at Kingsway Toyota! More

Great Customer Service Haneen is very helpful and friendly. She's knowledgeable and is very patient to answer any question that you may have. Manager Johnny Yu takes extra c Haneen is very helpful and friendly. She's knowledgeable and is very patient to answer any question that you may have. Manager Johnny Yu takes extra care to make sure customers are satisfied and happy with the service. More

Great experience Hey!!......it was my first time purchasing a car. I felt so much better after talking with Gerry. I think he is doing great work along with Alan Lim, Hey!!......it was my first time purchasing a car. I felt so much better after talking with Gerry. I think he is doing great work along with Alan Lim, who helped me with finances. I will definitely recommend this dealership to my friends and acquaintances. I am so happy with my purchase and Gerry has walked me through with everything. I think he deserves 10/10 with great appreciation and a token of excellence. Thank you so much for your dedication from me and Manny. -ANKITA :) More

Excellent Customer Service Haneen was very friendly and welcoming the minute I stepped into the service department. So many people give the bare minimum when it comes to custome Haneen was very friendly and welcoming the minute I stepped into the service department. So many people give the bare minimum when it comes to customer service these days but you can tell that Haneen enjoys her job by the way she interacts with customers. More

The thought that counts. Great loaner viehical program and shuttle service in place. That is much appreciated on a busy work day, not having to sit and waste time. Great loaner viehical program and shuttle service in place. That is much appreciated on a busy work day, not having to sit and waste time. More

Cool people Start to finish, I was in excellent hands! Everyone there at the dealership understands and appreciates everyone who walks in the doors. I will be bac Start to finish, I was in excellent hands! Everyone there at the dealership understands and appreciates everyone who walks in the doors. I will be back for any future purchases! Thanks :) More

Excellent Service I took my RAV4 to Kingsway Toyota for service for the last 5 years and the service is excellent. Especially for Haneen, she is very helpful, respond q I took my RAV4 to Kingsway Toyota for service for the last 5 years and the service is excellent. Especially for Haneen, she is very helpful, respond quickly to mail email bookings and very friendly. More

Thanks Merry Christmas Haneen is very present and trust worthy. My wife is able to book an appointment simply sign a work order can be quickly escorted to work. My wife trus Haneen is very present and trust worthy. My wife is able to book an appointment simply sign a work order can be quickly escorted to work. My wife trust that she will not be called in relation to work and it will be done by the end of the day as per my requests. I am very specific in regards to what's done and who works on my wife's vehicle. She is always able to both keep me posted and make these requests happen. My wife's vehicle has over 400,000 km on it services are done with this consideration. I have never been pressured to spend money I don't feel is required while still feeling well informed. She also takes things that don't happen on time etc. very personally and Apologetically. I recommend her as an advisor and Richie as a technician to everybody. Couldn't find area to rate Richie? Great job Merry Christmas 10 out of 10 from me for sure. Jay. More

Excellent Customer Service and Pricing Gerry Domingo together with Jordan provided us an excellent customer service and pricing. Gerry is very helpful, approachable and a good-natured pers Gerry Domingo together with Jordan provided us an excellent customer service and pricing. Gerry is very helpful, approachable and a good-natured person. He deserves an excellent rating for dealing us a true service. Have a colourful holidays and thank you...from Lestern & Nancy More

Great service I went in to kingsway Toyota.. They didn't have the car I was looking for but they went beyond out of there way to get the car I wanted and also help I went in to kingsway Toyota.. They didn't have the car I was looking for but they went beyond out of there way to get the car I wanted and also helped me get some winter tires. The service advisor Haneen was incredible when it came to helping me due to the circumstances of my situation. I would not recommend a friend or family member to any other dealer ship then kingsway Toyota. They spoke my language and made me very happy. More