
Toyota Northwest Edmonton
Edmonton, AB
Filter Reviews by Keyword
By Type
Showing 1,582 reviews
friendly Excellent & very friendly, the right person to be in the front line, always tell me the right advice for my car...............always try to talk to he Excellent & very friendly, the right person to be in the front line, always tell me the right advice for my car...............always try to talk to her every time my two cars is up for service coz i know that she will tell me which is priority to be done. More
great experience The salesperson was very professional,great atmosphere. i am very happy with my 2015 highlander. thank you kingsway toyota! i highly recommend this lo The salesperson was very professional,great atmosphere. i am very happy with my 2015 highlander. thank you kingsway toyota! i highly recommend this location.... thank you again! More
I was impressed about the whole thing Fantastic smile, your first impression was awesome. you have a fresh excitement and a good reputation. My car was done on time you were true to your w Fantastic smile, your first impression was awesome. you have a fresh excitement and a good reputation. My car was done on time you were true to your word and i really appreciate. Keep it up More
Highlander purchase This is the second time we have bought a vehicle from Kingsway Toyota. First time was buying a 2006 Sienna 8 years ago. We still have the Sienna. It This is the second time we have bought a vehicle from Kingsway Toyota. First time was buying a 2006 Sienna 8 years ago. We still have the Sienna. It now has 245,000 km on it and is running fine. This time we dealt with Rob Sebesten and Justin Raspier. Both were energetic and honest. I had technical questions that they did not just guess at answering. They found out the proper answers and let me know. Catherine in finance took our deposit and started to explain the extended warranty. When we said we weren't interested, she accepted this and moved on. Alan in finance had to be told three times we weren't interested in an extended warranty which was frustrating. My wife has now been driving the Highlander for approx. a month and loves that she chose it. We are happy that we bought the Highlander and would buy a vehicle from Rob and Justin again. More
Parts Employees The guys in the Parts Dept were wonderful! My son wanted a battery charger for his Prius & Hylander as a Christmas gift. I asked another dealership ab The guys in the Parts Dept were wonderful! My son wanted a battery charger for his Prius & Hylander as a Christmas gift. I asked another dealership about type and availability of correct charger and got no help. Pat answered the Parts' phone when I called Kingsway and knew exactly what I needed. He ordered it for me and Ian called me today to say it was in. I picked it up this afternoon (and received a surprise bag of swag with the charger!). All employees I spoke with were pleasant and courteous and portrayed an attitude of wanting to deliver excellent service. Based on the service of the Parts Dept, I will be purchasing my next vehicle at Kingsway Toyota! More
Excellent Customer Service Haneen was very friendly and welcoming the minute I stepped into the service department. So many people give the bare minimum when it comes to custome Haneen was very friendly and welcoming the minute I stepped into the service department. So many people give the bare minimum when it comes to customer service these days but you can tell that Haneen enjoys her job by the way she interacts with customers. More
The thought that counts. Great loaner viehical program and shuttle service in place. That is much appreciated on a busy work day, not having to sit and waste time. Great loaner viehical program and shuttle service in place. That is much appreciated on a busy work day, not having to sit and waste time. More
Great Customer Service Haneen is very helpful and friendly. She's knowledgeable and is very patient to answer any question that you may have. Manager Johnny Yu takes extra c Haneen is very helpful and friendly. She's knowledgeable and is very patient to answer any question that you may have. Manager Johnny Yu takes extra care to make sure customers are satisfied and happy with the service. More
Great experience Hey!!......it was my first time purchasing a car. I felt so much better after talking with Gerry. I think he is doing great work along with Alan Lim, Hey!!......it was my first time purchasing a car. I felt so much better after talking with Gerry. I think he is doing great work along with Alan Lim, who helped me with finances. I will definitely recommend this dealership to my friends and acquaintances. I am so happy with my purchase and Gerry has walked me through with everything. I think he deserves 10/10 with great appreciation and a token of excellence. Thank you so much for your dedication from me and Manny. -ANKITA :) More
Excellent Service I took my RAV4 to Kingsway Toyota for service for the last 5 years and the service is excellent. Especially for Haneen, she is very helpful, respond q I took my RAV4 to Kingsway Toyota for service for the last 5 years and the service is excellent. Especially for Haneen, she is very helpful, respond quickly to mail email bookings and very friendly. More