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Toyota Northwest Edmonton

Edmonton, AB

4.0
1,577 Reviews

14240 137 Ave NW

Edmonton, AB

T5L 5H7

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Showing 1,577 reviews

October 26, 2022

This was, by far, the nicest, biggest and the most modern Toyota dealer I have ever been to with such a wide inventory of vehicles. Hands down to Brett, our sales agent together with Dom (Manager) and Elizab More

by maryrosemapostol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
October 14, 2022

Horrible experience with this dealership! ! Seriously avoid these guys for the sake of your own self respect and go ahead with other more honest, ethical, and professional Toyota dealerships i More

by agnim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan the God Emperor Manager
September 29, 2022

An absolute joke of a dealership and general sales manager. I went in to this dealership with a very clear budget and desired payment plan that I presented to the sales team immediately. This is n More

by sarahbarrett1995
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lukasz Kopec, Parker Aubin
Oct 11, 2022 -

Toyota Northwest Edmonton responded

Thank you for providing your feedback and letting us know about your experience. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (780) 900-5489 and we'd be happy to help you out.

September 23, 2022

I just wanted to send a big Kudos to Northwest Edmonton Toyota and their service department. Namely one of their shop Foreman Richie Mozak. I had come from Calgary to help my mom with some car repairs on h More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Mozak
September 15, 2022

Horrible dealership, aggressive with bait and switch tactics. First time I went to this dealership was in 2019 to buy a RAV4 Hybrid. The salesman (Alex Altobelli) and manager were uncoordinated, uncoope More

by marclesmister
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jede Bislig, Tuleen Fadoul, Lukasz Kopec, Alex Altobelli
Oct 11, 2022 -

Toyota Northwest Edmonton responded

Thank you for providing your feedback and letting us know about your experience. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (780) 900-5489 and we'd be happy to help you out.

August 23, 2022

Ordered a Rav4 in March and $500 deposit and they said would be here June...they never called me in June so I called them and they said sorry its going to be August now, they never called me in August so More

by Unhappy customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Aiman
August 16, 2022

They fired my dealer, then did not contact me to tell me at all. Now my order will be 4 months late. Terrible at communicating. Would not recommend this dealership to anyone More

by NotSatisfied
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Vieira, Art Angielski, Darryl Bourgeois, Lukasz Kopec, Rick Hall
August 08, 2022

Allan was super helpful and made me feel comfortable while looking for a car to purchase. The follow-up during the weekend when I had it detailed and cleaned was also made to be very comfortable for me More

by Kahlils1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan
August 03, 2022

I cannot believe the service I got from the sales and finance department. Alex Braun was truly amazing, he listen to what I wanted, even the far fetch items and he made it happened. Anyone reading this More

by adrian_vv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Braun and Hannah Wish - Both 5+ stars
July 30, 2022

Marko Skeljo was a great help in finding my new vehicle ! Recommend him to anyone looking to get into a new car . More

by dozil13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marko Skeljo
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