Toyota Northwest Edmonton
Edmonton, AB
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Highlander XLE I recently arranged for my fourth vehicle from this dealership. My experience with the staff at Kingsway Toyota was very positive. Mr. Catapanga I recently arranged for my fourth vehicle from this dealership. My experience with the staff at Kingsway Toyota was very positive. Mr. Catapangan and Mr. Lim were very helpful and professional. Roneil Sewak was extremely helpful when I went to pick up my new Higlander XLE and took me through the familiarization of the vehicle and had me on my way in a very short period of time. I look forward to having my vehicle serviced at Kingsway Toyota. More
Great Service Haneen is always a pleasure to deal with. The shop was running a little behind and Haneen took the time to apologize for the delay in finishing the se Haneen is always a pleasure to deal with. The shop was running a little behind and Haneen took the time to apologize for the delay in finishing the service work on my vehicle. More
Best Dealership EVER! Just a little story to start off with before I begin: I'm a 22 year old in Fort McMurray -first time car buyer. I went to the local dealership here Just a little story to start off with before I begin: I'm a 22 year old in Fort McMurray -first time car buyer. I went to the local dealership here in Fort McMurray, they ran a credit check for me, came back I had great credit but then a red flag came about .. "Mamn, you need a cosigner; you're too young" What should a girl do when she has no family in town? One answer - Call Kingsway Toyota dealership. After being shot down by the dealer here in town I browsed online and found kingsway, emailed them and to my surprise the next day Roniel called me. He assured me I wasn't too young and before the end of the evening, the ball was in the playing field - applications were running. Roniel is an excellent sales man; no matter what question I had he was there to answer them. Even working with Alan Lim in finance was amazing. They make the process of buying a car so easy (especially for a new buyer) Of course dealing with them over the phone was a little confusing but when I finally sat down in the office with them everything was so much clearer. Even the day after I got the car, I had phone calls from both Ron and Alan to check in. That's what you call customer service. It's almost been a week since I had my car, and I LOVE it. I'm so happy to say that I have a car and its all thanks to RON, ALAN & KINGSWAY TOYOTA! :) Excellent dealership that I recommend to everyone. :) More
Very attentive! I am on my 3rd Tundra lease from this dealer and even with some extra issues on this one, Haneen has always been a pleasure to deal with, she communic I am on my 3rd Tundra lease from this dealer and even with some extra issues on this one, Haneen has always been a pleasure to deal with, she communicates well with the customer(even the difficult ones) and as well as the services mechanics. More
Honest people Staff from this dealership are honest, sincere and not rude. They give you the options they have and let you decide. They are the most honest sales pe Staff from this dealership are honest, sincere and not rude. They give you the options they have and let you decide. They are the most honest sales people I met. They are NOT aggressive. They let you feel that at the end of the day it's still your decision that matters. I hope all sales people are like them. Special thanks to Roneil who let me decide and gave me all the options. Also to Jordan, Robby and Justin. Hats off to this dealership and to its staff. More
so supportive I was really nervous about this purchase, having been witness to other car dealerships really take advantage of friends in the past. Rob was super hel I was really nervous about this purchase, having been witness to other car dealerships really take advantage of friends in the past. Rob was super helpful and supportive, even gave me a ride to get my insurance and registration sorted for vehicle delivery. The manager I dealt with was also incredibly helpful and really made an effort to get me the best deal for what I could afford. The finance department was also really helpful and friendly. I spoke with several employees who were all friendly and welcoming, everyone kept offering me refreshments and candy. and most importantly, I love my new Rav4 More
great experience The sales and financial personnel at Kingsway Toyota were exceptional in all aspects in the purchase and processing of our new vehicle.They displayed The sales and financial personnel at Kingsway Toyota were exceptional in all aspects in the purchase and processing of our new vehicle.They displayed excellent knowledge and superior team work.Hailey was extremely helpful and provided us with any and all infomation. More
Great Experience! Hailey was fantastic! She showed us some great cars that we were very interested in and overall we had a fantastic experience and would definitely rec Hailey was fantastic! She showed us some great cars that we were very interested in and overall we had a fantastic experience and would definitely recommend it to someone else when looking for a new vehicle. More
Purchase of a new Siena AWD 2015 After being 10 years with Ford my brother finaly convince me to switch for Toyota,I must say that I am very glad I did so far.The personel at Kingsway After being 10 years with Ford my brother finaly convince me to switch for Toyota,I must say that I am very glad I did so far.The personel at Kingsway is great to work with. More
Great job and Excellent experience I purchased my 2013 Toyota Camry Hybrid in Calgary and my backup camera did not work any more, and it took me a lot of energy and time to negotiate wi I purchased my 2013 Toyota Camry Hybrid in Calgary and my backup camera did not work any more, and it took me a lot of energy and time to negotiate with the Calgary Heninger Toyota dealership. As a result, they required me to go back to be fixed. That's crazy! Fortunately, Service Manager, Johnny Yu, tried everything to help me out, and he replaced the new backup camera by himself. It's very impressive that he made a few calls to remind me that he did not forget me since not any news came out yet. Everything is perfect now. He is very experienced, professional and very patient. I greatly appreciate everything what he did. I went to the Service Department a few time but it was the first time to meet Haneen, and she was very helpful, friendly and patient. I was very happy with the services she provided. Bob picked me up on time and he was very polite and friendly. I was grateful that my car was maintained and repaired by Kingsway Toyota. I would highly recommend the service department of Kingsway Toyota to anyone who wants their vehicles performed , and I will continue to go there do some regular maintenance. More