Toyota Northwest Edmonton

Exceeded expectations! What a week. I'm 38 weeks pregnant and found myself without my beloved Toyota Yaris due to extreme vandalism. I was concerned about shopping for a veh What a week. I'm 38 weeks pregnant and found myself without my beloved Toyota Yaris due to extreme vandalism. I was concerned about shopping for a vehicle in this state, as I felt sure to be taken advantage of - I couldn't have been more wrong! First of all, Nick and Chris (my pre-owned product advisor and sales manager respectively) are two of the friendliest, most approachable, respectful men I have had the pleasure if doing business with. While I'm not sure that I would agree with Chris that buying a new vehicle is "super fun", I will say that they calmed my fears and significantly lowered my stress level with their no-nonsense, low pressure approach to sales. I was in the market to upgrade to a family sized vehicle, and both Chris and Nick spent time discussing my options, and answering my questions completely. There was never a time I felt belittled or pandered to (as women often do when shopping for a car). These gentlemen are absolute class. I was given the opportunity to test drive a number of vehicles, to really "get to know them" and to literally fall in love with my purchase. Chris and Nick were patient, and available to me as I left the dealership and returned with my husband a few hours later, When it came time for negotiations it felt more like a conversation between friends. I was clear about my expectations and needs, and Chris was eager to please. I am so happy to report that we both left the table extremely satisfied. My new-to-me 2013 Venza is a dream come true. While in to see finance, I met Chris and Alan - both knowledgable and friendly. The experience was efficient and painless. Both were organized and courteous - two of my favorite customer service qualities! There were some top notch service moments for me. This was demonstrated when Nick offered to pick me up at my rental car location so that I could seemlessly drop off my rental and pick up my new vehicle, without missing my late afternoon appointment. This for me was going above the call of duty. He also followed up by phone and text message to ensure that my needs were met and that I was completely satisfied. Nick is such a friendly unassuming personality - couldn't be further from the car salesperson stereotype. I'd be so happy to recommend my friends and family to him. Additionally, when I had to bring back my car the next day for installation of a car starter, Nick and Chris arranged for me a service loaner (which I know is a rare thing in this time of shuttle service). With my comfort in mind, they ensured that I would have a larger, more comfortable vehicle - what with my heavily pregnant status! So sweet! Lastly, I will also note that there was a group smoking near the entrance of the building and Chris chased them away, defending me and my unborn - so gallant and greatly appreciated. In summary - I couldn't be happier with my new car or my experience at Kingsway Toyota. Of course, I have come to know only great service from this location from my past experience with new sales and service with my Yaris, but I can't stress enough how impressed I was with the kindness, professionalism and integrity displayed from start to finish. Because of haikus experience, my relationship with Toyota is further strengthened, and I look forward to a long, happy relationship for years to come. Thank you thank you thank you! Jennifer Matthews More

awesome experience buying my 2014 Ford Escape Coreena was very friendly, easy to deal with. She answered all my questions, emails very fast. The whole process was not stressful at all & very fa Coreena was very friendly, easy to deal with. She answered all my questions, emails very fast. The whole process was not stressful at all & very fast. She took time to show me how to use the navigation, hook my phone up sync everything (the other place I bought a car from before didn't). I will be back when I buy another vehicle. I would definitely recommend her & Kingsway Toyota. More

very friendly, professional and knowledgeable This is a great place to buy a car. All the people that worked with me were very nice an all remembered my name. This is the second car I've purchased This is a great place to buy a car. All the people that worked with me were very nice an all remembered my name. This is the second car I've purchased from kingsway Toyota. And will come back again. Thank you very much kingsway. More

Very pleased with the deal I received Car purchasing is always a difficult process as there are several factors requiring attention. If the dealership chooses to use pressure tactics the e Car purchasing is always a difficult process as there are several factors requiring attention. If the dealership chooses to use pressure tactics the experience can be frustrating. I felt the salespeople at Kingsway Toyota did their utmost to ensure our purchase was handled in a measured and helpful atmosphere. Much appreciated and we are enjoying our new 4Runner enormously. More

COREENA WONG some people are dedicated to help and they can stand beside you , very stubborn to execute what they believe no matter what it takes and they take the some people are dedicated to help and they can stand beside you , very stubborn to execute what they believe no matter what it takes and they take the extra steps to make their customers happy till they walk out with the vehicle they are interested in and they are sweet and love to deal with I mean CREENA WONG ,we appreciate your time and help ,it works and definitely I will refer people. More

Great Service!! After going to Mayfield Toyota and being treated poorly we decided to check out Kingsway Toyota instead. That was a great choice!! We were treated so After going to Mayfield Toyota and being treated poorly we decided to check out Kingsway Toyota instead. That was a great choice!! We were treated so great. Adam was so friendly, and treated us as if we were his friend. He didn't push anything on us and listened to what we really wanted and did everything he could to make it an easy process for us first time buyers. We found everyone else at Kingway Toyota to be just as friendly and will be back to purchase again with these guys in the future. We love our new Rav4!! Thanks Adam. More

Awesome experience buying a 2015 Rav4 Coreena was personable, kind and fun. She did not try to sell me more than I wanted and quickly zeroed in on what was important to me. She was patient Coreena was personable, kind and fun. She did not try to sell me more than I wanted and quickly zeroed in on what was important to me. She was patient, kind, diligent and generous with her time. She answered all my phone calls and inquiries and found solutions to my concerns. I was treated very well, at Kingsway Toyota by Coreena and all the staff there, that I encountered in my journey of buying a new vehicle. More

Worth driving across the province for! I'm probably a dealership's worst nightmare. I'm price conscious, detail oriented, and stubborn. Even against those odds, Kingsway Toyota far exceeded I'm probably a dealership's worst nightmare. I'm price conscious, detail oriented, and stubborn. Even against those odds, Kingsway Toyota far exceeded my expectations. Coreena was the key person that pulled this purchase experience together and I would recommend her to friends and family without hesitation. She takes ownership of your transaction instead of treating you like a commission commodity and she advocates for you to get the deal done. Justin was also great to work with. I'd do it all again if I were in the market for another car tomorrow. These two staff deserve a raise. More

Who knew buying a car could be so much fun! Bought a 2015 4Runner, traded in my RAV4. My boyfriend and I were extremely pleased with our experience at Kingsway. It was a lot of fun however very Bought a 2015 4Runner, traded in my RAV4. My boyfriend and I were extremely pleased with our experience at Kingsway. It was a lot of fun however very professional. All our questions were answered and we felt very relaxed and not pushed by any means which made the experience enjoyable. Coreena and Allan we will Definitely be referring our friends and family to see you. More

awesome I would like to congratulate the whole team, they really help me a lot to decide what's really good for me. They gave me all the options...especially I would like to congratulate the whole team, they really help me a lot to decide what's really good for me. They gave me all the options...especially Jeralyn Campana and Genelyn Miranda though it's not really their job, and Chadi Boudiab for giving all my request! Anyways, I will surely recommend Kingsway Toyota to my friends. I have my new car and new friends at the same time! More