Thor Motors Orillia Ltd.

Thank you Louie for a positive experiece! I recently leased a 2017 Ford Escape. As always, both my husband & I were pleased with all Thor personal we dealt with. The staff is always friendly I recently leased a 2017 Ford Escape. As always, both my husband & I were pleased with all Thor personal we dealt with. The staff is always friendly and courteous. Louie has been our go to person at Thor for several vehicles. More

Rattling Solved Recently, I noticed a rattling noise as I was driving. It turned out to be the front sway bar links (both of them). I dealt with Ron and he was, as Recently, I noticed a rattling noise as I was driving. It turned out to be the front sway bar links (both of them). I dealt with Ron and he was, as usual, very helpful, courteous and professional. So were the rest of the staff I saw. More

Many thanks to Ron for a pleasureable experince. I called into Thor Motors about a week or so back and spoke to Rebecca about booking our Ford Fiesta in for a brake check she gave me an appointment f I called into Thor Motors about a week or so back and spoke to Rebecca about booking our Ford Fiesta in for a brake check she gave me an appointment for the following week which I attended at 0800. Ron took control and within an hour or so at 0930 he had sorted out just what the problem was sorted out a list of parts and the price tag we had a quick discussion and he got on with the job. I was given a lift home and picked up again two hours later we got back to Thor Motors by about 1200 and the job was finished all I had to do was sign the paper work and pay the tab, the car runs very sweetly. So the parts were to hand, the expertise was to hand and the supervision was to hand in my book I am well pleased with the attention that I received many thanks to Rebecca and Ron and your staff. Michael Parsons More

Worst dealer Their goal is to take your money and do nothing to ease your situation .Very difficult to book an appointment. The staff working for this dealership Their goal is to take your money and do nothing to ease your situation .Very difficult to book an appointment. The staff working for this dealership is extremely careless . I had given a few free oil changes and i had to fit hundred times to get only one . The vehicle is very good but i will never buy my Ford from this dealership More

Happy Had a great experience buying a 2017 F150 at Thor. Mike was excellent to deal with and he really knows his trucks. Highly recommend dealing with him. Had a great experience buying a 2017 F150 at Thor. Mike was excellent to deal with and he really knows his trucks. Highly recommend dealing with him. More

service I have never had anything but great service at thor motors in Orillia .The wait time was good and the staff is outstanding and always friendly. I have never had anything but great service at thor motors in Orillia .The wait time was good and the staff is outstanding and always friendly. More

Grill replacement My F150 was booked in promptly and the repair was carried out while I waited. In less than an hour, the work was completed and I was back on the road My F150 was booked in promptly and the repair was carried out while I waited. In less than an hour, the work was completed and I was back on the road. Excellent service! More

Second Vehicle this year. I have now bought a new F150 and a Escape from Brandon. He is very polite and understands the needs of the customer and does not apply to much pressu I have now bought a new F150 and a Escape from Brandon. He is very polite and understands the needs of the customer and does not apply to much pressure. The service is unbeatable and everyone at Thor wants to make sure that you feel valued and that you made the right choice in buying with them. More

Power window repair As per always, excellent service. My pick up was booked in promptly and I received the call to pick it up within a two hour period. I have never had a As per always, excellent service. My pick up was booked in promptly and I received the call to pick it up within a two hour period. I have never had any problems with this dealership. Keep up the great work! More

Rush service I was in for a battery change for the second time, service person calls and tell me the price and labor, then when I got there an extra charge was in I was in for a battery change for the second time, service person calls and tell me the price and labor, then when I got there an extra charge was in she claimed they change a filter without consulting me when I already have in mind how much the cost of battery replacement was going to be, then when I go to my car there was a plastic thing lay in the math so a rounded worker was in the parking lot I ask what it was, he said was the cover of the battery "what it was doing on my math and not in the battery? farther more my power windows were not working properly, one touch down/up so I call and the service people asked me to park and reset it myself. What kind of service is that, my car won't go there ever, I was thinking on buy a new unit there but defiantly this may me change my mind More