Thor Motors Orillia Ltd.

Thor Motors Orillia is #1!!!! From sales to service and all in between, this Ford dealership is fantastic! They should teach other Ford dealerships how to interact with their custo From sales to service and all in between, this Ford dealership is fantastic! They should teach other Ford dealerships how to interact with their customers!! More

Service Excellent customer service. Had recent warranty work done, my service advisor kept me informed during the process It was a week in total, but was ple Excellent customer service. Had recent warranty work done, my service advisor kept me informed during the process It was a week in total, but was pleasantly surprised when I picked up my car, it was cleaned and detailed. Above and beyond expectations! Very little wait time for regular service, was quick and efficient! Very happy customer here! More

Wonderful Experience My husband and I drove a 14 year Pontiac and were just driving by Thor, when I suggested we drop into Thor Motors to have a "look around" We parked o My husband and I drove a 14 year Pontiac and were just driving by Thor, when I suggested we drop into Thor Motors to have a "look around" We parked our ancient car next to a 2014 Ford Escape, and we said if that car is for sale, let's buy it!! We took it for a test drive and bought the Ford Escape the same afternoon. Louie was the salesman and he was outstanding and helped us through our impulse purchase. More

Got a lemon..dealership gave little compensation Ww took possession of a 2018 mustang in April. From the first rainstorm the car leaked. It was in the shop for 91 days in total. They were going to tr Ww took possession of a 2018 mustang in April. From the first rainstorm the car leaked. It was in the shop for 91 days in total. They were going to try and get us a new car but failed to do so. Ford conceded and have us an extended warranty. Thors agrees to oil spray. We have been valued customers of theres for over 20 years. Jon in service was great to deaL with however the owner and sales people really disappointed us. They did not reward us for our loyalty to them and could have made our experience easier. More

Very pleasant! We just love our new Ford F150! Louis was an awesome salesman and helped us get into our new vehicle. All the staff we have encountered have been very We just love our new Ford F150! Louis was an awesome salesman and helped us get into our new vehicle. All the staff we have encountered have been very friendly and knowledgeable in their products. We would highly recommend Thor Motors to all our friends! Thank you for a pleasant buying experience! More

Service Great Service!! Purchasing the Maintenance Package when buying a new vehicle is well worth your time and money. You basically just gas up your vehicle Great Service!! Purchasing the Maintenance Package when buying a new vehicle is well worth your time and money. You basically just gas up your vehicle and drive. Thor Ford takes care of the rest. You get emails when your vehicle is due for a check up. Then you call and book the appointment, service is fast and through. More

Second vehicle bought Yet again Mr Rumble has gone above and beyond in assisting us in the purchase of our 2019 F350. It’s always been a pleasure to do business at THOR!!! Yet again Mr Rumble has gone above and beyond in assisting us in the purchase of our 2019 F350. It’s always been a pleasure to do business at THOR!!! Sales staff and service department always friendly and great to deal with!! Would highly recommend this dealership to anybody!!! More

4 years and still excellent service. Bought our Ford Edge SUV in 2014. Used the maintenance program for the initial few years and still no complaints. No hassle. No problems. The only is Bought our Ford Edge SUV in 2014. Used the maintenance program for the initial few years and still no complaints. No hassle. No problems. The only issue we had was a rear caliper and when we initially took it in they thought it was due to new brakes. After the problem didn't go away we took it back again and they volunteered they remembered when we brought it in before and so they fixed it all, no charge for labour. Excellent service. Zero stress. Highly recommend the vehicle and Thor Motors. More

Engine device This was a very difficult repair needed (under warranty). It must have been very difficult for the sevice staff. We were very well treated by the sta This was a very difficult repair needed (under warranty). It must have been very difficult for the sevice staff. We were very well treated by the staff. The repair was well done. More

Stepping Up to An F-250 We already had an F-150, but were looking for something that would tow our 5th wheel. We are not from Orillia, but were in the neighbourhood and decid We already had an F-150, but were looking for something that would tow our 5th wheel. We are not from Orillia, but were in the neighbourhood and decided to see what Thor had on the lot. Paul was very helpful in giving us a tour and then crunching the numbers to help get us where we were able to take the plunge. We are super happy with our purchase and Paul was very informative when it came to going over all of the many features this truck has. Thank you for a great experience! More