
The Lakehead Motors Ltd.
Thunder Bay, ON
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746 Reviews of The Lakehead Motors Ltd.
Beware of service My front windows were not opening, electric mirrors not working, auto lock not working on Grand Caravan. Took it to dealership and after paying $100 d My front windows were not opening, electric mirrors not working, auto lock not working on Grand Caravan. Took it to dealership and after paying $100 dollars was told I needed the master harness to driver door. Cost would be over $800 dollars! Took it to a local mechanic who told me to cancel the part order from Lakehead Motors. The local mechanic fixed it for $60. Said it was only one broken wire. Beware of places that don’t try to fix but only replace parts More
Buying a vehicle From start to finish, it was an excellent experience purchasing my jeep. Vince Commisso was extremely easy to deal with. Very friendly and professiona From start to finish, it was an excellent experience purchasing my jeep. Vince Commisso was extremely easy to deal with. Very friendly and professional. I highly recommend Lakehead Motors. More
Good understanding people. So I had dropped my truck off for some warranty work and when I picked it up I noticed a scratch over the gas tank.. Hey, mistakes happen. I emailed So I had dropped my truck off for some warranty work and when I picked it up I noticed a scratch over the gas tank.. Hey, mistakes happen. I emailed a very nice lady named Anna Seabrook about the issue I had. She emailed me back promptly and said when I brought it in next ( which was in a week) that they'd take a look at it. Not only did they fix the scratch I had noticed, they fixed another scratch that I know wasn't their fault. And to boot they washed my truck after and the scratch is unnoticeable. I was never angry with Lakehead, they Handled the complaint perfectly and communicated well and in the end I ordered a new set of tires from them to be put on in 2 weeks. I've had work done at Lakehead before and they always fix the problem no questions asked and today was no different. Brad Kennedy More
Top notch service from Frankie and Cherie Frankie did a great job at finding me the best vehicle for my family and I and Cherie found me the best financing possible. I see myself being a custo Frankie did a great job at finding me the best vehicle for my family and I and Cherie found me the best financing possible. I see myself being a customer of lakehead motors for a long time. Thank you for making me feel like i was the only customer in the buikding. More
Awesome Jarrid!! What a wonderful breath of fresh air it was to deal with Jarrid. He took the time to answer my questions and I had a lot LOL. Also, to show me the man What a wonderful breath of fresh air it was to deal with Jarrid. He took the time to answer my questions and I had a lot LOL. Also, to show me the many features of my new Jeep Cherokee Trailhawk! She is a beauty! Whoever hired Jarrid...give yourself a pat on the back! He is a asset to your company. Jarrid ...Thank you! More
Smooth Friendly, knowledgeable people, a pleasure to deal with. Rick was easy to talk with, he seemed to listen and he was in no way pushy or aggressive. H Friendly, knowledgeable people, a pleasure to deal with. Rick was easy to talk with, he seemed to listen and he was in no way pushy or aggressive. He answered my questions and showed me a variety of options. I would recommend Lakehead to friends. More
Frankie Lento is amazing If your in need of a vehicle definitely go and see Frankie and Taki. They are amazing! They listen to what you want and gets you what your looking for If your in need of a vehicle definitely go and see Frankie and Taki. They are amazing! They listen to what you want and gets you what your looking for. More
Worth checking out Good people, good communication and no bull#$%*. I had no issues with my trade in, purchase of vehicle and trade in, as well as dealer installed optio Good people, good communication and no bull#$%*. I had no issues with my trade in, purchase of vehicle and trade in, as well as dealer installed options. Jarrid is a knowledgable hard working young man. More
New Ram purchase Had a great experience purchasing new truck while in Thunder Bay visiting my daughter. Had only stopped in to look at a few vehicles that I had seen o Had a great experience purchasing new truck while in Thunder Bay visiting my daughter. Had only stopped in to look at a few vehicles that I had seen on their website. They were having year end clear-out event and the dealership was very busy. It wasn't 3 minutes before my salesman Amer Shaheen introduced himself to me and asked what he could assist me with. Amer was great through the process and wasn't pushy at all. We test drove 2 trucks and I made a decision to purchase truck after reviewing all the benefits and details of the truck. I would recommend this dealership and Amer for anyone who is looking for great service and great pricing on their new purchase. As mentioned I was also only in town for the weekend and was able to have the truck ready for Saturday before 3pm as I was leaving Sunday morning. More
Use vehicle purchase Just took possession of my third vehicle purchase. Sales team are friendly, knowledgable and thourogh. Some patience is need when dealing with service Just took possession of my third vehicle purchase. Sales team are friendly, knowledgable and thourogh. Some patience is need when dealing with service dept. . Repairs are done well but are tardy with completion notifications. I’ll be back. More