
The Lakehead Motors Ltd.
Thunder Bay, ON
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746 Reviews of The Lakehead Motors Ltd.
Great service Had a great experience start to finish. Frankie was very knowledgeable and friendly. Bryan was also very helpful and friendly when it came to the fina Had a great experience start to finish. Frankie was very knowledgeable and friendly. Bryan was also very helpful and friendly when it came to the financial part of the sale. The whole experience was trouble free and everyone was great to deal with. Would defiantly recommend. More
Awesome Ram Rebel I have been a GMC owner my whole live and had the pleasure to meet Frankie Lento , he was patient will my questions and found me a truck that is unbel I have been a GMC owner my whole live and had the pleasure to meet Frankie Lento , he was patient will my questions and found me a truck that is unbelievable. When I mean by patient is , we had a truck all locked in for me to buy and I backed off. His personalty never changed, he was truly professional and started all over again and he found me a great truck. I had my mind set on a certain style of truck and he found me one, but then showed me a 2019 Ram Rebel and it took me 5 mins to fall in love with it. That's a true sales professional when he understands what the person wants based of their personality but was not afraid to show them something different. I have nothing but great things to say about Frankie. Thanks Paul More
New purchase Helpful, knowledgeable sales staff. They were able to answer any questions we had. The truck was ready when they said it would be and they went over Helpful, knowledgeable sales staff. They were able to answer any questions we had. The truck was ready when they said it would be and they went over the truck with us More
If she's not there, I don't bother calling for parts Nadine is my go to, my parts girl. Anytime I need something fixed, I wait until she's working and go get it or order it in. There's other parts people Nadine is my go to, my parts girl. Anytime I need something fixed, I wait until she's working and go get it or order it in. There's other parts people, but it's almost robotic talking to them, and the speed is not what I expect, nothing against them, I'm sure they try. Nadine is just fast and efficient. I need a part, we get it done and always leave it on a smile. I find once you click with a part source you stick with it, she's my click. More
Great customer service This is the second new truck bought at The Lakehead Motors and again the customer service was friendly, no pressure and everyone was very easy to deal This is the second new truck bought at The Lakehead Motors and again the customer service was friendly, no pressure and everyone was very easy to deal with. Would definitely recommend. More
Good Service When Buying a New Vehicle Very good service when buying a new vehicle. I dealt with Frankie Lento and Taki. Both where very professional, pleasant and efficient. Perhaps a b Very good service when buying a new vehicle. I dealt with Frankie Lento and Taki. Both where very professional, pleasant and efficient. Perhaps a bit aggressive with the phone calls between when I first looked at the vehicle and when I concluded the sale. More
Best Customer Service I've had a bad experience in purchasing my last vehicle at a different dealership which left me doubts in the process. I was referred to Vince by a f I've had a bad experience in purchasing my last vehicle at a different dealership which left me doubts in the process. I was referred to Vince by a friend and what a wonderful experience. I was treated with respect and wasn't pressured in anyway to purchase a vehicle. I feel I am a strong woman and I can say that the staff at Lakehead Motors made the experience magnificent....I have a brand new vehicle which I love and have referred a coworker to Vince and she too purchased a vehicle. I wish to thank Vince, Anna and Taki for treating me with respect, kindness and giving me the BEST customer service I have EVER received. You have all restored my faith in dealership customer service. THANK YOU More
Lakehead Motors is the best place in Thunder Bay to buy a ca I recently purchased a 2018 Dodge Journey at Lakehead Motors and was not only impressed with the quality of the vehicle, but of the quality of the sta I recently purchased a 2018 Dodge Journey at Lakehead Motors and was not only impressed with the quality of the vehicle, but of the quality of the staff including Frankie Lento, Greg Cleland, and Rocco Cristoforo. Right off the bat, Frankie was personable and answered all of my questions. He has a deep knowledge of vehicles and took me for a test drive. Greg and Rocco were amazing in sealing the deal! Will purchase from Lakehead Motors again More
very great dealership Frankie was very friendly and answered all of my questions. The whole experience was out standing and I would highly recommend Frankie and Lakehead Mo Frankie was very friendly and answered all of my questions. The whole experience was out standing and I would highly recommend Frankie and Lakehead Motors! More
Top Notch Every aspect of the purchase was discussed with management all the way down to the salesman. Finance took us step by step through the money aspect and Every aspect of the purchase was discussed with management all the way down to the salesman. Finance took us step by step through the money aspect and left us very comfortable in our choices. We would purchase here again. More