
The Lakehead Motors Ltd.
Thunder Bay, ON
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746 Reviews of The Lakehead Motors Ltd.
Traded Up!! Everyone was friendly, professional and attentive to my needs. Lakehead Motors was very organized, and everyone knew what was going on with my trade- Everyone was friendly, professional and attentive to my needs. Lakehead Motors was very organized, and everyone knew what was going on with my trade-in/sale. Thanks More
Nick and Brandi provided excellent customer service. Very friendly.Both Nick and Brandi went out of there way to make sure that we were satisfied with the 2012 Toyota Tacoma we bought. Very friendly.Both Nick and Brandi went out of there way to make sure that we were satisfied with the 2012 Toyota Tacoma we bought. More
Traded up Excellent service, great prices and friendly atmosphere. Everything was explained in detail to my total satisfaction. Greg was extremely professional Excellent service, great prices and friendly atmosphere. Everything was explained in detail to my total satisfaction. Greg was extremely professional and the finance department was thorough in explaining everything to me. The whole team worked with me to keep me in the budget i wanted, and was successful on putting me into a brand new truck. An amazing experience all around. More
new vehicle and I saved money! I traded in my 3.5 yr old jeep and got a new 2016 jeep...Anna knew what I'd like and had good deals lined up for me I couldn't resist and I didn't ev I traded in my 3.5 yr old jeep and got a new 2016 jeep...Anna knew what I'd like and had good deals lined up for me I couldn't resist and I didn't even have to do anything but show up and sign..lol...my perfct way to shop whn someone knows exactly what I want in my vehicle and can help me make it as affordable as possible! :) More

Trade In for New Used Car I will say this dealership was persistent in looking to have me consider trade in of my vehicle. I was able to find a used vehicle that I ended up pur I will say this dealership was persistent in looking to have me consider trade in of my vehicle. I was able to find a used vehicle that I ended up purchasing. Chris showed me vehicles that met my requirements and Shane called as Chris had promised when a vehicle they were getting in came in so I could see it. There was not a lot of pressure, none really. I might have liked a bit of salesmanship in presenting me with a better price to entice me as it was over a month before I made a decision. Overall staff were professional and the deal was completed satisfactorily. More
Great buying experience! Ryan kept me informed for months leading up to our purchase. They listened to what I needed, adjusted the price, and worked in options to exceed my ex Ryan kept me informed for months leading up to our purchase. They listened to what I needed, adjusted the price, and worked in options to exceed my expectations. Everything went very smoothly, and quickly without ever feeling pressured! Thank you! More
Great experience purchasing 2016 Ram Rebel Went in for normal service, came away with a 2016 Ram Rebel. What a salesman. I told Nick Figliomeni that there was no way he could sell me a new tru Went in for normal service, came away with a 2016 Ram Rebel. What a salesman. I told Nick Figliomeni that there was no way he could sell me a new truck. I believe I made the deal that first visit. Excellent service. Excellent staff. I now consider Nick a friend of mine I also met Cherie who walked me through the finance end of things. Once again great service, everything went smoothly and a very pleasurable experience. Took me a while to remember her name but I now also consider Cherie a friend :-) Thanks again for a great experience. More
new Jeep Patriot Nick was very patient with my specially ordered model and clarified the situation for me. He also ensured that I received all applicable discounts. Nick was very patient with my specially ordered model and clarified the situation for me. He also ensured that I received all applicable discounts. Cherie Papa was very efficient in handling the financial details. More

new van Chris and Brandy were awesome. they made the process easier and painless. I had endless questions that they answered them quickly and efficiently. Tha Chris and Brandy were awesome. they made the process easier and painless. I had endless questions that they answered them quickly and efficiently. Thank you so much for all your help. if you are looking for a vehicle new or used look up Chris. More
Honesty and Integrity I always go into these kind of sales situations with my guard up. It's sad to say but this line of work has a bad reputation for pulling the wool over I always go into these kind of sales situations with my guard up. It's sad to say but this line of work has a bad reputation for pulling the wool over people's eyes. Anna was recommended to me and from the first time we met I knew I could trust her. I had gone in there with all these walls up, she sensed that and took the time and energy to put me at ease. She wanted nothing more then to provide me with a positive and happy experience. Anna's integrity and honesty could not be more appreciated. Cherie is an absolute gem. She's done the financing for my last three vehicles and I have always been so well taken care of. She goes out of her way to make you feel like you matter and that you're important and not just a file full of paperwork on her desk. Her thoughtfulness and kindness also could not be more appreciated. Dear Mr. Rose, I would like to congratulate you on being the one who's solely responsible for losing a star on this review. During the nagotiations for my trade in and new vehicle all I got from you was awkward stern glances from your office. When you went to take MY car for a test drive you had the audacity to walk right by me without even a hello. In the two hours that I was there not once did you make any effort at an introduction or to acknowledge that I existed. What a shame "manager" Rose and who do you think you are? I'd also like to gently remind you that your office actually has no walls. That means that when you're demeaning and belittling your staff WE CAN HEAR YOU. Thanks again to all the staff that made this a positive and fun experience. I love the new Jeep!! More