Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Terry Ortynsky Royal Ford
Yorkton, SK
215 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
215 Reviews of Terry Ortynsky Royal Ford
August 14, 2022
I have had several previous buying experiences at this dealership and all were exceptional EXCEPT this one. This time, it was an unhappy, unsatisfying, totally unsatisfactory experience. My vehicle was dealership and all were exceptional EXCEPT this one. This time, it was an unhappy, unsatisfying, totally unsatisfactory experience. My vehicle was ordered on the 18th of March and I took possession August 12th. There was nothing the dealership could do about that, due to COVID delays. However, when the vehicle arrived, the dealership said they would require and additional four thousand plus dollars before I could have the vehicle ordered. When the legalities of the binding nature of the contract signed in March were presented, I was directed to come to Yorkton for pick-up. It wasn't long after arriving at Royal Ford that I was sure my refusal to pay the additional money was going to present real issues. Shortly I was told that me vehicle had damage and would cost almost three thousand dollars to repair. The damage was alleged to be hail. When I said I would make an insurance claim, I was refused by this dealership; in other words, I would have to drive the three hours home and make a claim there. The reason Royal wouldn't accept and insurance claim on site, was that my Provincial insurance company was "slow" making payment. Other equipment ordered with the vehicle wasn't on the vehicle and although Ford offers roof racks (at additional cost), and they had been ordered with the vehicle, I was told that the vehicle didn't have the structural integrity to support roof racks. After discussion, the roof racks have now apparently been ordered. Of course, there was the attempt at intimidation, when three employees of the dealership were sitting, two across from me at a desk and one beside me. Was I intimidated? Not particularly, but angry, I certainly was. I think buying any vehicle, particularly a new one, should be an experience of excitement and pleasure; that is certainly not what I felt this time. -- This experience at Royal Ford is probably the worst buying experiences of my life. . More
by john
Employees Worked With
John Cymbalisty, Jane Jalmanzar, Lovell Lago
August 07, 2022
Terry Ortynsky's Royal Ford at Yorkton Saskatchewan set the bar across the board for an awesome customer service and experience. From the moment we reached out with Mr. John Cymbalisty Live for a brief inq the bar across the board for an awesome customer service and experience. From the moment we reached out with Mr. John Cymbalisty Live for a brief inquiry, was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking us through the entire process, the management team also helped us alot during the process and truly valued our loyalty and trust to them. It could not have been more seamless and made the process very pleasant. This is not our first time to purchase at Terry Ortynsky's Royal Ford, every transaction was unparalleled going above and beyond in every aspect! Highly recommended! Thank you so much Terry Ortynsky's Royal Ford and team! Looking forward to doing business again with you guys! -Joel and Cherry Montelibano More
by Joel Montelibano
Employees Worked With
Ken Semeniuk, John Cymbalisty, Clinton D'Souza, Jay De Perio, Ruel Guthrie, Page Calicdan, Lucas Tracy, Mark Faul
July 29, 2022
Throughout the process of factory ordering and purchasing our new Ford bronco, my wife and I were met with honest, friendly, professional staff who made the whole process easy and very enjoyable. We would our new Ford bronco, my wife and I were met with honest, friendly, professional staff who made the whole process easy and very enjoyable. We would encourage anyone looking for a new or used vehicle to give them an opportunity to help you as we are sure you won’t be disappointed. A big shout out to John, Ken, Jay, Terry and the whole team at Royal Ford, we really appreciate the work put in by everyone, and look forward to enjoying our new ride! More
by HotPepper
Employees Worked With
Terry Ortynsky, Ken Semeniuk, John Cymbalisty, Jay De Perio
June 24, 2022
From the first call to last Dennis and Michele provided top shelf service The best dealership experience we 've ever had Once again thanks to all for getting us back on the road Awesome work . The actual s top shelf service The best dealership experience we 've ever had Once again thanks to all for getting us back on the road Awesome work . The actual surroundings where spotless. Great presentation More
by dmbreno
Employees Worked With
Dennis Becker, Bruce Thomsen
June 14, 2022
100% satisfied the interaction with the salesman does not need improvement , he covered all aspects regarding 2022Ford Escape you are just like family . It was a pleasure to be served by Royal ford thank you need improvement , he covered all aspects regarding 2022Ford Escape you are just like family . It was a pleasure to be served by Royal ford thank you Jeanette More
by Jeanette Chmil
Employees Worked With
Jay De Perio, Ruel Guthrie
