Terry Ortynsky Royal Ford

I needed a lot of work done to my vehicle. The staff at Royal Ford were awesome, always kept me well informed as to what was being done. They managed well to get me on my way back to Manitoba The staff at Royal Ford were awesome, always kept me well informed as to what was being done. They managed well to get me on my way back to Manitoba a whole day earlier, that was most appreciated. The level of professional staff who expressed a level of caring and consideration was overwhelmingly a truly great experience. I can’t find the words to express my whole hearted thank you to everyone. Awesome people. More

The 'We Make It Easy' slogan is true. Very friendly and knowledgeable, accommodating Sales Consultants. Very friendly and knowledgeable, accommodating Sales Consultants. More

Bought a new King Ranch. Sanjo was my salesman did an awesome job showing me all the features and made the purchase easy. Sanjo was my salesman did an awesome job showing me all the features and made the purchase easy. More

The rudest receptionist I have ever encountered, she should not be in customer service. Their service department is full of shifty employees. When I was there the other day they made a mistake on my should not be in customer service. Their service department is full of shifty employees. When I was there the other day they made a mistake on my bill and I had to got back and pay more when I bought new tires, lucky I don’t live out of town. Their math skills are sketchy. I took in my wife’s truck she had bought there a while ago. They told me a few things were wrong. I went to another garage and the problems did not exist. They straight out lied. I had bought a brand new vehicle from them, there was a dent inside rocker panel, when I noticed this and brought it up to them they said I was lying and dented it. They said my wife must have dropped her purse on it. I took it to another garage which confirmed it was from factory. The staff in the sales department are great, I have dealt here all my life, but am thinking about going out of town for my next vehicle More

nothing to say good or bad. don't appreciate can't leave review without 15 word minimum. service visit did not make my FordPass service history. don't appreciate can't leave review without 15 word minimum. service visit did not make my FordPass service history. More

Great service and prompt shuttle. Always provides a detailed report on the vehicle. Great sales staff and service dept. Always provides a detailed report on the vehicle. Great sales staff and service dept. More

Very accommodating, helpful and always reasy to assist. Always exceeds my expectation. Thanks much to the everyone. Always exceeds my expectation. Thanks much to the everyone. More

Im very happy with the work done on my Edge. Only took 1/2 hour to getter done Only took 1/2 hour to getter done More

My new truck that I’ve purchased from here has had more than a few problems from day one and i know it has been miss diagnosed by possibly inexperience. You cant pull the wool over my eyes as l to was a me than a few problems from day one and i know it has been miss diagnosed by possibly inexperience. You cant pull the wool over my eyes as l to was a mechanic. First time driving in the rain my dash lit up like a xmas tree and l was told moisture got in the wiring and then multiple parts were put in and problem solved. Month later for whatever reason my AC quit and it to was due to moist connections but that wasn’t it, then they told me it was the compressor and nope, finally it ended up being the PCM. Fact is guys, l will take my business elsewhere if this keeps up. This is uncalled for long periods of down time. Good thing I didn’t have to rely on this truck for work as l probably would have lost my job seeing it was in the shop more than it was on the road. More

Brought in my truck as the engine light was on and it showed on my Ford app it was shutters. Get a call 2 months later saying I owed $250. I asked for what they said there was nothing wrong. So I said so showed on my Ford app it was shutters. Get a call 2 months later saying I owed $250. I asked for what they said there was nothing wrong. So I said so I’m being charged for that. They said it took 2 hours to look at and found nothing. As I said it told me the problem on my app. Needless to say pretty poor way to do business. I will not be back. More