Surgenor Hyundai
Ottawa, ON
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148 Reviews of Surgenor Hyundai
sillin'services My husband and i had a niice deal from the surgenor hundai, we are so happy with our 2013 hundai GT bought on January 24, sellin was so supportive, sh My husband and i had a niice deal from the surgenor hundai, we are so happy with our 2013 hundai GT bought on January 24, sellin was so supportive, she was patient with us, she gave us every information to our questions,shes really knows her work and she really make sure that the client is happy and satisfied. sellin is amazing and i recommend her to anyone. Marianne. More
Felicitation à tout l'equipe. J'ai reçu un acceuil et service impecable. Les membres d'equipe du groupe Surgenor m'ont donné tous les renseignements et conseil sur la voiture dont J'ai reçu un acceuil et service impecable. Les membres d'equipe du groupe Surgenor m'ont donné tous les renseignements et conseil sur la voiture dont j'aivais besoin. More
great customer service I received an amazing customer service from sillin, she was really helpful, and took the time to help me choose my first car. I had no regret, my ca I received an amazing customer service from sillin, she was really helpful, and took the time to help me choose my first car. I had no regret, my car is working perfectly , thx to Hyundai More
Top service Selin a été parfaite sous tous les aspects :Connaissant ma situation de handicapée elle a trouvé exactement le bonne voiture pour mes besoins très r Selin a été parfaite sous tous les aspects :Connaissant ma situation de handicapée elle a trouvé exactement le bonne voiture pour mes besoins très rapidement en se souciant des moindres détails Tous le services dont j'ai eu besoin ont été mis en place immédiatement. Étant très stressée par la situation particulière de l'accident de ma voiture Selin m'a aussi aidée avec mes problèmes d'assurance . Je ne peux que me féliciter d'être revenue chez vous pour ce deuxième achat d'une Hyundai je conseillerai sans hésiter vos services à mes amis dans le futur . More
Incredible service received from Tarek Impressed with the sale service, Tarek went out of his way and did the extra mile to ensure i get many opportunities to test drive the car without any Impressed with the sale service, Tarek went out of his way and did the extra mile to ensure i get many opportunities to test drive the car without any pressure, He answered all my emails asking for quotes, Also Siline if i spelled the name correctly, great service after sale. she took the time to explain all the gadgets and options in the new car. We purchased many cars from different dealers and nothing compared to Tarek, we got a WOW service at surgenor hyundai. Tarek should teach many car sellers how to treat customers we are happy with the new car. More
Friendly and helpful service from beginning to end After an unfourtunate accident friends suggested I visit Surgenor Hyundai. I recieved amazing service from the second I walked in the door. Every emp After an unfourtunate accident friends suggested I visit Surgenor Hyundai. I recieved amazing service from the second I walked in the door. Every employee I came into concact with really cared about making the car buying experience as enjoyable and stress free as possible. The dealership even went as far as providing me with a loaner vehicle so I could get around until my purchased vehicle was delivered. Surgenor Hyundai has a great group of people working together, I will definitely be recommending this dealship to all my friends and family in the market for new wheels. More
In one word: « Awesome! » I’ve been driving trucks 4ever cause I love’m but had to downsize to mid-size Elantra for full economy! Meggan Mallory, sales rep at Surgenor Huyndai I’ve been driving trucks 4ever cause I love’m but had to downsize to mid-size Elantra for full economy! Meggan Mallory, sales rep at Surgenor Huyndai on St-Laurent Blvd. and her colleagues understood my needs and difficulty in letting go of my truck years. This team worked together and provided me and my family with more than expected and a MOST pleasure experience! Do take the time to talk about your true needs and changes in your situation as I did and they WILL come up with a Super Great Deal to ease your wallet especially with Xmas around the corner! From a Most Satisfied Customer, Single Mom! Keep up the good work guys and Congrats on Listening to Your Client walking through your door because nowadays Nobody Ever Takes the time to truly hear people’s concerns!!! Lara from Ottawa. More
service centre charges and issues We have a 2013 Elantra GT with less than 50,000 KMs. Sales people were very friendly. However, we have had a few issues with the vehicle since pur We have a 2013 Elantra GT with less than 50,000 KMs. Sales people were very friendly. However, we have had a few issues with the vehicle since purchase; the two most notable issues are listed below. Shortly after buying I noticed that the fuel consumption was at least double the rated performance and brought it to the service centre. They charged me for a fuel system flush - not cheap. This did nothing. Over the last 6 months we have had several issues with the push start. The car will not start intermittently. We have brought it into the dealership 3 times, twice towing the vehicle ($200 each). Later I discovered that without pushing the start button but jiggling the shifter, the car will sometime start. The centre hasn't done anything, they don't know why the car is having the problem. Having a car that doesn't start occasionally is not very convenient transport solution for a family of four that use it daily for work/school. They have also not once provided a courtesy car. I researched online and the cars defect is a known issue with many complaints. They are the dealership and sold the car, I expect them to have a basic understanding of its issues. "An improperly adjusted or improperly operating inhibitor switch (range switch) may result in the following conditions on 2010-2013 Hyundai vehicles (Santa Fe, Tucson, Sonata, Elantra, Azera, Accent and Veloster Turbo): - Impossible engine start in Park or Neutral. etc, etc." More
Brother Joe, the magician The Hyundai dealership on St. Laurent Blvd sold us a beautiful ruby wine 2017 Tuscon. They made sure we were happy with the service from the sale rep The Hyundai dealership on St. Laurent Blvd sold us a beautiful ruby wine 2017 Tuscon. They made sure we were happy with the service from the sale rep brither Joe to the managers to the garage side of things. We have some disabilities and they were very accommodating. Brother Joe kept his promises and was very sincere and direct and absolutely patient. I highly recommend him, he is one of the few salesman I have met in my lifetime I would say is a sincere human being and is truely ethical and very well managed at communicating with all parties effieciently. Highly recommended. More
All star dealership!! What a great experience I had buying car here !!! Staff was amazing and so helpful. I have been shopping around for an anniversary present for my wife What a great experience I had buying car here !!! Staff was amazing and so helpful. I have been shopping around for an anniversary present for my wife & just wished I went here first !' Would of saved myself a lot of time & aggravation!! A particular shout out to Roman !! You are truly an amazing salesman and very professional!! Highly recommend going in and see Roman !! Save yourself time and headaches !! Will definitely come back when it's time for my next car !! 5 stars!! More

