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Summit GM

Fort McMurray, AB

3.8
119 Reviews

530 MacKenzie Blvd

Fort McMurray, AB

T9H 4C8

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Showing 119 reviews

June 19, 2026

SUSAN was very helpful with every question and concern I had with my vehicle. Awesome and friendly person to talk too. Did a very good job. Thank you More

by rosapartaker345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Alexander
Jun 23, 2026 -

Summit GM responded

Thank you for taking the time to share your experience with Susan. We’re thrilled your visit went so well. Your feedback helps us improve every day. We hope to see you again soon. Chris Chamberlain Service Manager

June 19, 2026

IDREES was very friendly, helped me out in every way possible, and did his job beyond and above. I drove away with a 2026 chevy truck. I am a very happy customer. More

by rosapartaker345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IDREES MALIK
Jun 23, 2026 -

Summit GM responded

We truly appreciate your support and your kind review. It’s wonderful to hear you were happy with your experience with Idrees. Our team works hard to provide excellent service. We look forward to assisting you again. John Smith General Sales Manager

March 13, 2026

Very professional. In my opinion this has been one of my best Service experiences. Everyone I dealt with was very professional and friendly. More

by Rolfe
Recommend Dealer
Yes
Employees Worked With
Rhonda Harnett
Apr 23, 2026 -

Summit GM responded

We appreciate the 5-star feedback—thanks for choosing us! Chris Chamberlain Service Manager

March 09, 2026

In all my dealing with Summit GM they were professional and more than helpful. Everyone in Service has been kind and understanding. The work was completed in a timely manner. More

by stilton19
Recommend Dealer
Yes
Employees Worked With
Rhonda Harnett
Apr 23, 2026 -

Summit GM responded

Thanks for the great rating—we really appreciate it. Chris Chamberlain Service Manager

January 22, 2026

My Service was good, no complaints. The time I dropped my car off and time to pick up was acceptable. The maintenance and repair was completed to my satisfaction. More

by bOwen
Recommend Dealer
Yes
Employees Worked With
Rhonda Harnett
Feb 11, 2026 -

Summit GM responded

Thank you for your review—we’re happy to have met your expectations. Chris Chamberlain, Service Manager

November 28, 2025

All my experiences with Summit GM have been professional and the Service has been to my satisfaction. More

by Riley Riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Harnett
March 29, 2025

Contacted the dealership on 3 different occasions with interest on specific used trucks. All 3 times a salesperson said they would check into the vehicles, and all 3 times I got no response back. More

by JP
Recommend Dealer
No
Employees Worked With
Charlie, Mike Mahoney
August 19, 2024

This place is the biggest ripoff dealership in this town and i'll never go there again. Charged me 1,794 dollars for two headlight assemblies when all was required was to replace two bulbs. I'll give it More

by pbutt63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanne pentz, Rhonda Harnett
August 13, 2024

Very unprofessional dealership. I had a truck engine blow up at 94 000 km and gm kept denying warranty even with oil change records they requested. Also kept being ignored and forgo More

by gabriel lefrancois
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kennedy Russell
Aug 20, 2024 -

Summit GM responded

Thank you for bringing this to our attention. We apologize for the inconvenience you experienced, and we take your feedback seriously. Our Service Manager is actively looking into your concerns and we are committed to providing you with the best possible service.

May 17, 2024

Update: After paying just over 1000$ on my third appointment the issue still has not been fixed, I'm being told there's a module needs to be replaced. So we will see if the 4th appointment will fix More

by christiaanshep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elaine
May 17, 2024 -

Summit GM responded

Thank you for sharing your recent service experience with us. We understand your frustration and apologize for any inconvenience caused during your visits. It's our standard practice, following GM Canada's policy, to diagnose issues step by step to ensure accuracy in our assessments. Warranty will only cover all manufacturer defects on the vehicle not damages such as impact from road debris. Regarding the scheduling process, we schedule appointments based on check-in times rather than specific appointment slots. This is to accommodate unforeseen circumstances, such as technicians being tied up with unforeseen repairs on other vehicles. Unfortunately, there's no way of knowing how long each repair can take without diagnosing the vehicles first and repair time can vastly differ. We appreciate your understanding in this matter. We apologize for the delay in starting work on your SUV during your recent visit. Your feedback is valuable, and we will work to improve our communication and service efficiency moving forward. Thank you for your patience as we work to resolve the issues with your vehicle. If you have any further questions or concerns, please don't hesitate to reach out to us directly. We are committed to providing you with the best possible service experience. - Leslie Strom, Customer Relations Manager

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