Subaru of Nanaimo

Over my years of car ownership, I have experienced quality vehicles, attentive and trustworthy service and excellent customer follow up. However, Nanaimo Subaru is “outstanding” in all of these areas, quality vehicles, attentive and trustworthy service and excellent customer follow up. However, Nanaimo Subaru is “outstanding” in all of these areas, which is why I have now leased by second new Crosstrek with complete confidence. I have been particularly impressed with Richard Charley as I have become convinced he always has my best interest in mind. I freely admit I am not a “car guy” and therefore must rely largely on the expertise of the person I am buying the car from to put me in the vehicle most appropriate for my needs of a safe, reliable and economical driving environment. Richard Charley has earned my complete trust, and I will continue to recommend Nanaimo Subaru to my family and friends because they deliver! Ed Nicholson More

Had a great experience at Subaru of Nanaimo. After visiting several dealerships in Victoria and Duncan (and feeling discouraged), i stumbled onto the lot of Subaru in Nanaimo. Richard Charley wa After visiting several dealerships in Victoria and Duncan (and feeling discouraged), i stumbled onto the lot of Subaru in Nanaimo. Richard Charley was so helpful. Kind, knowledgeable and listened to what i needed. I left with an amazing vehicle and felt confident in what i had purchased. Would recommend them to anyone! More

Richard Charley was so pleasant to work with. He listened to our needs and provided us with options that matched our needs. We felt well taken care of from start to finish. He is very professiona He listened to our needs and provided us with options that matched our needs. We felt well taken care of from start to finish. He is very professional, knowledgeable and friendly. Thank you for your hardwork and honestly! More

Fantastic all-around experience with Richard Charley. Knowledgeable, helpful & friendly, bought an awesome new car knowing everything I needed to & without any sales pressure. He emailed me when a new Cr Knowledgeable, helpful & friendly, bought an awesome new car knowing everything I needed to & without any sales pressure. He emailed me when a new Crosstrek came in, even though my online inquiry was a couple of weeks prior. Will recommend him to my friends & family with confidence that they will receive the same unparalleled service. More

Wonderful to deal with. Cameron Booth and team were great - very knowledgable, excellent customer service from start to finish with no pressure. Highly recommend. Cameron Booth and team were great - very knowledgable, excellent customer service from start to finish with no pressure. Highly recommend. More

Richard Charlie and team ( Jesse and Brent) were excellent to deal with. I felt well taken care of from start to finish. Highly recommend this dealership. excellent to deal with. I felt well taken care of from start to finish. Highly recommend this dealership. More

It is with pleasure I write this review. We were considering purchasing a reliable used Subaru cross-trek and was fortunate to speak to Cameron Booth when we called the dealership. I w We were considering purchasing a reliable used Subaru cross-trek and was fortunate to speak to Cameron Booth when we called the dealership. I was calling from Ontario which is not an easy task while supporting a family member living near Nanaimo. His patience, knowledge helped my family member decide the best car for her was a 2024 Subaru Onyx Crosstrek. Thank you Cameron for making this easy for us and we felt you answered all our questions to ensure the purchase would be the best value for her needs and a reliable car. With Confidence we ordered the car yesterday. More

My review is specifically about sales person Cameron Booth, who facilitated a test drive of the brand new Subaru Soltera EV for my partner and I. We drove down from Courtenay for the test drive. Cameron Booth, who facilitated a test drive of the brand new Subaru Soltera EV for my partner and I. We drove down from Courtenay for the test drive. Cameron was super accommodating, answered all our questions with honesty and integrity. He is personable and easy to talk with - a no pressure sales person who obviously believes in the Subaru brand. A pleasure to connect with. Hoping we can receive a Soltera from him in 2023. More

I had a great experience with Subaru of Nanaimo. I'd been looking for a good condition, low mileage, used Outback or Forester for about 6 months and found the perfect vehicle there -- good car with I'd been looking for a good condition, low mileage, used Outback or Forester for about 6 months and found the perfect vehicle there -- good car with a fair price. We live on a remote island and the logistics of getting to and from Nanaimo to get the vehicle are somewhat complicated, but Cameron Booth was a pleasure to deal with and made the experience easy. No high pressure sales, but lots of good information. Thanks! More

, Thank you for providing me with your knowledge on both the Forester and the larger Ascent, both appear to be excellent vehicles. As I had indicated previously my wife had actually driven a 2022 Forester, the Forester and the larger Ascent, both appear to be excellent vehicles. As I had indicated previously my wife had actually driven a 2022 Forester, when she took our neighbour to Victoria early this spring, so there would be no need for a test drive. I'm not sure whether you are following the stock market, but a fairly substantial drop over the past week or so has limited my ability to access some funds, as I have never had the need for a loan for this type of purchase before. I don't intend to do so now. That, and with the 4 month delay in delivery for new vehicles, when hopefully the markets will recover, has made me re-assess the need for a new vehicle at this time. If things change I will be in touch with you for any new car purchase. Thank you for your professionalism and knowledge of Subaru products, you are certainly a credit and an asset to Subaru and its dealerships. I have purchased a number of new vehicles in the past, including Jaguars, BMW's and Dodges and I can say without hesitation that my experience with you has surpassed all of them, thank you again. I am sending a copy of this to your General Manager in order that he will recognize your excellent services at his dealership. More