Subaru of Lethbridge
Lethbridge, AB
Filter Reviews by Keyword
By Type
488 Reviews of Subaru of Lethbridge
Client focus team - win-win approach We just purchased a Subaru Forester from this dealership - we were truly impressed by their approach/pricing and commitment to customer satisfaction. We just purchased a Subaru Forester from this dealership - we were truly impressed by their approach/pricing and commitment to customer satisfaction. Shortly afterwards we ran into two other folks who had purchased a vehicle and used their dealership for servicing all their vehicles. They validated that our impressions were correct and the dealership is truly "AWESOME" - we are very very happy with our choice - which is coming through in our recommendations to friends and neighbours. Thanks Peter!!!! Don and Jan More
Keep up the good work!!! I needed a new vehicle and fast, as my old one was about to be written off. I couldn't afford a new vehicle and was looking for a reliable used one. I needed a new vehicle and fast, as my old one was about to be written off. I couldn't afford a new vehicle and was looking for a reliable used one. I spotted the "famous" 2009 Ford Ranger and immediately took it for a test drive and also drove a Forester. What a wonderful experience. I told Joe my price point and we looked a newer Subaru models, but he never pushed me to go out of my price range. He is wonderful to deal with and I would recommend him to anyone looking for a new or used car/truck. I think he knew that once I got into that truck, there would be no changing my mind. He wasn't pushy or forever calling my like another dealership I stopped at. I immediately felt at home in the dealership and while I have a mechanic I've been going to for over 10 years, I feel comfortable taking the truck to Subaru for any mechanical needs, including oil changes. Thanks Joe and Jared for making this the best vehicle buying experience I have had. Joe never made me feel like I was buying something less "worthy" because it wasn't a Subaru. When I picked up my truck, Joe introduced me to Romano and Trent and they were friendly and very professional. Keep up the good work. You guys are the best at what you do and I can see why you are the top dealership for the second year in a row. I will definitely be back when and if it's time for a new vehicle. More
I purchased a Subaru Outback. I considered my purchase for some time, and Subaru of Lethbridge staff were always there for me when I needed help, but never pushy. I settled on a F I considered my purchase for some time, and Subaru of Lethbridge staff were always there for me when I needed help, but never pushy. I settled on a Forester or Outback, either new or used. They helped me to understand what I needed to know about all options for buying, and between this and my reading regarding these models, I decided to purchase a new Outback. Every step of the process, including introductions, test drive, answers to my questions, trade-in of my old car, assistance with options and add-ons, setting up choices of finance and warranty, and followup were all professional, friendly, informative, adapted to fit my schedule, and done in such a way as to benefit me, the buyer. I am in for the long haul, and bought a 6 year, 160000 km warranty. In the end, I am entirely satisfied with the vehicle, and feel confident putting my trust in Subaru of Lethbridge. More
Best Dealership! No pressure, friendly, and experienced. I took a long time to decide what I wanted and they were very patient with me. I felt like they wanted to make No pressure, friendly, and experienced. I took a long time to decide what I wanted and they were very patient with me. I felt like they wanted to make sure I bought exactly what I wanted without a doubt. When I finally bought my car from them they took the time to explain everything, they even set up my phone through Bluetooth for me. I highly recommend this dealership. More
Outstanding Experience My wife and I recently bought our first new vehicle and we could not have had a better experience. Like most first time buyers, we went to every singl My wife and I recently bought our first new vehicle and we could not have had a better experience. Like most first time buyers, we went to every single dealership in town. Without a doubt, Subaru stood above the rest and excelled in every capacity. Because we were interested in test driving many vehicles over the course of several weeks, we ended up dealing with almost everyone in the dealership. From top to bottom, the service was incredible. They were all knowledgeable, friendly, helpful, and most importantly, none of them were even remotely pushy. This is our first Subaru, but it will certainly not be our last. They've welcomed us into the family with open arms! More
Great friendly staff! The guys at Subaru were very helpful and made me feel very welcome and comfortable. Shopping for anything with a little kid is hard but Jon made sure The guys at Subaru were very helpful and made me feel very welcome and comfortable. Shopping for anything with a little kid is hard but Jon made sure my son was occupied so that I was able to full understand all the information given to me without any interruptions. Overall I was very happy with process of choosing a car and all the financial information was explained clearly and in a way I could understand. I've owned my XV Crosstrek for a little over a month now and have nothing but good things to say about both the car and the team at Subaru. More
Finding the right Subaru I searched and watched for a while, and really lucked out with Lethbridge Subaru. Great price and vehicle, better than anything seen elsewhere in Alb I searched and watched for a while, and really lucked out with Lethbridge Subaru. Great price and vehicle, better than anything seen elsewhere in Alberta. Super friendly and accommodating professional staff. Much appreciated was the personal prelaunch operations tutorial. I highly recommend Subarus, and now also Lethbridge Subaru. More
Great Experience! Great experience overall!!! Everyone was very friendly and helpful. All staff took their time to make sure I was satisfied and knew how to use all the Great experience overall!!! Everyone was very friendly and helpful. All staff took their time to make sure I was satisfied and knew how to use all the new gadgets in the new car. Thank you! More
An excellent friendly customer service Since the day we stepped in looking for a vehicle that would best suit our family needs, we received excellent services. The sales person Jon Ford, th Since the day we stepped in looking for a vehicle that would best suit our family needs, we received excellent services. The sales person Jon Ford, the sales manager and other staff of the dealership helped us understand and made us feel welcome. That mattered hugely to us and influenced our choice to an extent. They made the whole experience of buying a car stress free, pleasant and a joyful one. Thanks to all the staff there. More
Great car purchase experience The XV Crosstrek I leased from Subaru of Lethbridge is exactly two weeks old today and already has over 1000 km! The car is wonderful and the entire c The XV Crosstrek I leased from Subaru of Lethbridge is exactly two weeks old today and already has over 1000 km! The car is wonderful and the entire car buying experience has been very pleasant. Jon and Jared are exceptionally helpful and knowledgeable and made the entire process run very smooth. Jon really helped me make the most of my budget and Jared made the financing process really easy. I would recommend them to anyone who is looking to buy a Subaru anywhere in Alberta. I made the trip from Calgary and will do so for every service going forward because the level of service is absolutely worth it. It’s refreshing to see the kind of personal relationship they strive to build on all levels at the Subaru of Lethbridge dealership. More