Subaru of Calgary

An extremely professional and pleasant car buying experience I was helped by Chris at Subaru Calgary. He provided me with an exceptional and very professional experience. I went to purchase my vehicle from Subar I was helped by Chris at Subaru Calgary. He provided me with an exceptional and very professional experience. I went to purchase my vehicle from Subaru Calgary after experiencing a negative experience from Centaur Subaru. The entire team that helped me at Subaru Calgary really cared about making me feel like a valuable customer. It's really nice to see a car dealership so invested in the satisfaction of their customers. I hope that anybody looking for a car from Subaru Calgary gives Chris a visit. He won't disappoint you! More

Great car buying experience I test drove a Subaru first time and loved it. While I was out driving Giovanni got my old vehicle assessed and gave me a range. After the test drive I test drove a Subaru first time and loved it. While I was out driving Giovanni got my old vehicle assessed and gave me a range. After the test drive we talked and figured out what we needed. After a couple more test drives with other vehicles we decided to go for a Subaru. We were looking for a particular colour and they had a top of the line one available. I am a car cost Canada buyer and the dealership was very responsive, we agreed to the final price on phone and next day I went in and did the paperwork. Giovanni and Ryan (finance manager) were both very helpful and professional. The car exchange experience was very smooth. The dealership had done all they said they would. Giovanni explained the details of the car and we left with a great car and an excellent positive experience. More

This team makes it work for you! I walked into the shop knowing pretty much exactly what I wanted. I wasn't in a rush to buy, and was happy to walk out and go to another dealer if I d I walked into the shop knowing pretty much exactly what I wanted. I wasn't in a rush to buy, and was happy to walk out and go to another dealer if I didn't get a good feel, or the sales people were too pushy. I'm happy to say that I stuck around and am now the proud owner of a new car. Albeit not the one I went there hoping to buy (sold out across Canada), Giovanni and Ken were incredibly accommodating and enjoyable to work with, and helped me find a suitable option that still met all my needs, including financial. I'm sure all the sales reps are great, but if you can, chat to Giovanni, and make a point of meeting Ken, the sales manager. Great folks. Thanks guys! More

Terrible service We bought a used 2016 Outback from Justin. We test drove and negotiated the deal very quickly and I believe we came to a fair price. That was the We bought a used 2016 Outback from Justin. We test drove and negotiated the deal very quickly and I believe we came to a fair price. That was the easy part. From there, it was all down hill. The dealership had some minor work to do on the vehicle and told us to come back in two days to pick up the vehicle. They advised that they would look after the registration and plates. We arrived as scheduled, waited 45 minutes only to find out that the registration was not done and the minor repairs had not been completed. Over the course of two weeks, we came back three times, made 7 phone calls to various people and dozens of texts to/from Justin; all just to pick up a vehicle which we were initially told would be ready in 48 hours. It took over a week to finally get the Carproof report. Myles was dismissive and, despite Mike offering to assist, did not. I am summarizing for the sake of efficiency but needless to say, we are not pleased with the (lack of) service. More

No idea what they are doing I have a Forrester with less than 20k km on it. The check engine light has been on 3 times and they can't seem to figure out the problem. They decided I have a Forrester with less than 20k km on it. The check engine light has been on 3 times and they can't seem to figure out the problem. They decided to try and replace a sensor and said they would order it and let me know when it arrives. After waiting weeks I called them to see what was taking so long. They had forgotten to order the part so the finally ordered it. I was booked in to have the part installed and when I arrived they didn't even know why I was there. They thought it was to diagnose the check engine light again. I had to explain several times the part they needed is apparently in so I was here to have it installed. Then I was told I hey don't know if/when they will be able to install it beecause the technician had other vehicles to work on. So I guess I booked an appointment for no reason. Beyond incompetent! More

Great to deal with Henry and Myles Thank you to Henry for assisting me in finding my 2017 Subaru Forester. Henry has a great positive attitude and was helpful. This is my 3rd Subaru, bu Thank you to Henry for assisting me in finding my 2017 Subaru Forester. Henry has a great positive attitude and was helpful. This is my 3rd Subaru, but by far my best purchasing experience. Myles was helpful and quick in assisting me with financing options. More

Informative, Knowledgeable, Friendly, Excellent I went in to look at a new car and was greeted with a very welcoming attitude. It is my first new car purchase and I had barely any knowledge on how i I went in to look at a new car and was greeted with a very welcoming attitude. It is my first new car purchase and I had barely any knowledge on how it works. Extremely patient with me and they looked to help me out in every way possible. Amazing experience and I would highly recommend to friends and family and any others looking for a car More

SERVICE DEPARTMENT Really a bad experience with the service. To start with it was rather impossible to get through to service group. When I finally got through to the Really a bad experience with the service. To start with it was rather impossible to get through to service group. When I finally got through to the service reception, she was very nice but took her a while to get in touch with the service rep I had made an appointment with Kevan on Friday the 14th. July, for this service. But the service rep had to be explained again about the issue, nothing seems to have been recorded by Kevan from our conversation last week. I have dealt with a lot of service companies for different manufacturer like Toyota, Mercedes etc. but never had such a bad experience in dealing with car service More

First time buyer.. As being myself a first time car buyer.... Subaru Calgary staffs helped me to explore the vehicle. Staffs are very pleasant and friendly. I like it. T As being myself a first time car buyer.... Subaru Calgary staffs helped me to explore the vehicle. Staffs are very pleasant and friendly. I like it. Thank you. More

Excellent experience The team at Calgary Subaru treated me very well. Throw the complete purchasing process to delivery I was impressed by all. From constant communic The team at Calgary Subaru treated me very well. Throw the complete purchasing process to delivery I was impressed by all. From constant communication about the process to ensuring my puppy was played with and watered. An all around great experience and I would recommend Calgary Subaru to anyone. More