Subaru of Calgary

First time Subaru buyer - will be back for another For some reason people think there shouldn't be sales pressure at a dealership. You can read the thousands of bad reviews about any dealership and the For some reason people think there shouldn't be sales pressure at a dealership. You can read the thousands of bad reviews about any dealership and the pressures and tactics. Time to give it up and expect the pressure and tactics that you may or may not like, and if you can do that going into the purchase you'll be that much more comfortable with it all. When you're spending that kind of money, it's very easy to walk away and re-think the purchase, so sales pressure in some cases is needed and it works, nothing wrong with that. Just imagine if there were no tactics or pressure used, they'd hardly sell a car. It just depends on how far it goes and whether it can end in a smile when you walk out or a negative response and honesty is kept in the picture. Example: at one point in the process early on, I walked out on Giovanni in the middle of the final agreement - I had more questions still and felt I could do better if I had some time to think it over - he could have pushed much harder, or gotten upset, or both, but he didn't, at least not face-to-face. After that fact if he said something to his peers, so be it, I probably deserved it. I think the fact that he made that part of the process comfortable for me, meant that I'd be happy to go back and look at re-negotiating the offer, which I did and I did better on, though I still believe they made money off of me, even though they said they didn't. One suggestion for the buyer, have everything written down for the deals you're making, just so nothing is missed. Never owned a Subaru, and with only two dealership options in Calgary, you don't have much choice for shopping around - I point this out, because with limited competition one would assume the dealership doesn't have to work as hard for your business. That was not the case with Subaru Calgary and Giovanni. I was impressed from start to finish. He did what he had to do for the sale, and did it respectfully. Yes, I could have gone to Red Deer, Edmonton, or Lethbridge, for what though? I'd prefer to see my sales person again next time I'm in for service or a new car. If I had any feedback for Subaru Calgary, I would say I wish management gave the front line sales people more autonomy with the sale. While I get management needs to be there, I also feel there should be some things the front line sales person can negotiate, and it would save some time in the process. Not the sales persons fault, just part of the battle they're placed in between buyer and upper management. The long and short of it is, it was a smooth process and I'd be back for sure, directly to Giovanni. That guy worked hard - really took the time and did it with professionalism and a smile when I'm sure there were times he would have loved to wring my neck. I'm not sure of his experience in sales, but if I had any say I'd like to see him in management next time I buy a car there. Trina was also awesome in Finance, and Ken in management is fun too, he's got some tactics for sure, but that's all they are and really it was all good. He and Giovanni seemed to work quite well together as a team. Long review, but I thought it was worth pointing out a few things and wanted to highlight the solid work Giovanni did along the way. That's it. See you guys next time I come looking for a new Subie. AC More

Giovanni best salesman There was a lot of back and forth and I was a bit indescisive but Giovanni was very patient and understanding through the whole process. There was a lot of back and forth and I was a bit indescisive but Giovanni was very patient and understanding through the whole process. More

Awesome Had an excellent experience with Giovanni & Kenny both were great to deal with which made buying a new car both fun & informative. Would recommend bot Had an excellent experience with Giovanni & Kenny both were great to deal with which made buying a new car both fun & informative. Would recommend both these professional young men. Myles in finance was efficient & a pleasure to deal with. Have to say I Love my new car. More

Salesperson didn’t call back after my call, car sold . I called the sales person Dylan, who didn’t call me back on a internet listed car , I called him twice and second time I called he told me the car so I called the sales person Dylan, who didn’t call me back on a internet listed car , I called him twice and second time I called he told me the car sold and offered me a car with double the mileage . Pathetic dealership , worst customer service ever , Dylan the sales representative is absolutely unprofessional. More

Thanks for the easy and smooth transaction! Thank you Giovanni, Ken and Trina for such an easy car buying experience. All three of them are super friendly and easy to deal with. Very happy with Thank you Giovanni, Ken and Trina for such an easy car buying experience. All three of them are super friendly and easy to deal with. Very happy with my purchase of a slightly used 2016 Impreza. I went into the dealership on a busy Saturday afternoon and Giovanni was able to assist me even though I didnt have an appointment. He is very knowledgeable, friendly and easy to work with. Giovanni and Ken were able to work with me to agreed on a price as well. Trina helped me with the financing and everything went very smoothly. I highly recommend Giovanni, Ken and Trina at Subaru Calgary! More

Excellent Experience at Subaru Calgary, Thanks Again Chris! Very happy with my 2018 Subaru Forester purchased from Subaru Calgary. Great Team. Outstanding job done on the part of Chris Tangcoy. Pleasure to work Very happy with my 2018 Subaru Forester purchased from Subaru Calgary. Great Team. Outstanding job done on the part of Chris Tangcoy. Pleasure to work with, smooth sales experience. Couldn't ask for any better. Highly Recommend!! A+++++ Thanks Chris! Gojko More

Outback 2011 3.6R Limited We love this car! My wife dropped me off at the dealer to test drive a different vehicle. To my dismay, that car had already been sold. Giovanni showe We love this car! My wife dropped me off at the dealer to test drive a different vehicle. To my dismay, that car had already been sold. Giovanni showed me a couple of alternatives that I had previously ruled out and we discussed a number of other possiblities. He was very knowledgable and straight forward. After some consideration, I decided to give a slightly older model of the vehicle I had originally been looking at a chance. The car was in fantastic condition and performed brilliantly. It was everything I expected from an Outback and more; it just lacked the Nav system and backup camera available on the newer models. Did we really need those features? I guess not. My wife returned and 5 minutes later, we made an offer. We agreed on a fair price and purchased the vehicle. Ryan helped us take care of the details necessary to import the vehicle to BC. The whole process went about as smoothly as can be expected. I would highly recommend this vehicle and this particular dealer. Ask for Giovanni at Subaru Calgary. More

Calgary Subaru I am very pleased with my new car! Giovanni was very helpful and friendly I would reccommend him to anyone looking to purchase a subaru! I am very pleased with my new car! Giovanni was very helpful and friendly I would reccommend him to anyone looking to purchase a subaru! More

Great service The service was outstanding the sales rep was great went over all the details of the Forester we were interested in he took us on a test drive with hi The service was outstanding the sales rep was great went over all the details of the Forester we were interested in he took us on a test drive with him driving explaining all the features of this car then pulled over so I could drive the car, Also the Financial Manager was very friendly and outstanding explained all the details of the final sale of this car. Thank you all from this great service Nick Boulis More