Subaru of Calgary

Very pleased ! I was extremely happy with the quality of service I received from Travis! He took the time to go over all Vehicle records and documentation in a way I I was extremely happy with the quality of service I received from Travis! He took the time to go over all Vehicle records and documentation in a way I could understand. He was extremely knowledgeable about the pre owned vehicle I purchased even though it wasn’t a Subaru and was able To sit and go over all of the features with me. He was attentive to my needs and my budget and I am happy to have purchased my new vehicle from him! The rest of the team was awesome too! Everyone was friendly and lots of smiling faces. I would highly recommend! More

Great experience buying our first car My husband and I felt no pressure through the whole process. They made it easy for us buying our first car. Everyone was friendly and helpful. My husband and I felt no pressure through the whole process. They made it easy for us buying our first car. Everyone was friendly and helpful. More

Subaru Calgary - excellent customer service and satisfactio Late last year, my 2013 Subaru Crosstrek had, what I would call, a catastrophic failure 2K past my warranty. To get into detail would be a short nove Late last year, my 2013 Subaru Crosstrek had, what I would call, a catastrophic failure 2K past my warranty. To get into detail would be a short novel, but I have to commend the actions of Fixed Operations Manager, Ernie Bruno. From the start of my troubles to the day I drove my car away (6 weeks later) Ernie was completely professional, compassionate and incredibly easy to work with. Throughout my ordeal, I was faced with roadblock after roadblock with other parties involved (not Subaru Calgary), but Ernie maintained a level of calm and very open lines of communication. Ernie "did the right thing" and got me back in my vehicle. Ernie, Subaru Calgary, and Subaru Canada get top marks for their customer service and going the extra mile for their customers and I will always recommend this dealership to others. Thank you Ernie, and the Subaru Family. -H More

So Happy! I recently purchased a new 2018 Subaru Crosstrek after absolutely falling in love with the vehicle! Travis Westin was the Sales Associate that deal I recently purchased a new 2018 Subaru Crosstrek after absolutely falling in love with the vehicle! Travis Westin was the Sales Associate that dealt with us and he was extremely professional, knowledgeable and personable. Our initial interaction was when my family and I walked in pretty close to closing time on a weeknight after having a negative experience at Sunridge Nissan. Travis quickly came to help us, provided us with tons of information and took us out for a test drive even though it was already late (and super snowy!!). From that first interaction we were very impressed and knew we were in good hands. He really made an effort to make sure the entire process of purchasing my second ever vehicle went smoothly. The Sales Manager, Ken Woo, was also delightful and really accommodated to all of our requests! He kept checking in throughout the process to ensure things were going well. Anytime I was at the dealership I noticed he was extremely involved with both customers and his staff which was nice to see. Towards the end of the process we had a few less than favourable experience with the Finance Manager there which ultimately resulted in me becoming extremely upset..thankfully Travis was really great and tried to lighten the mood and alleviate the conflict. I highly recommend dealing with Travis if you are looking for a new or used Subaru - you won’t be disappointed! Love my new Crosstrek and hope my positive experience with the dealership & their staff will continue. More

Great Team to Work With We had been eyeing upgrading our 2 door coupe to a bigger vehicle, for a little bit and went into the dealership to see what our trade in value would We had been eyeing upgrading our 2 door coupe to a bigger vehicle, for a little bit and went into the dealership to see what our trade in value would be. We were very impressed with the Subaru Crosstrek and we agreed to a purchase price of the vehicle. We knew that there was a wait time for the delivery of the vehicle and were totally fine with that. However, while waiting for our new car to come in our trade in car was rear ended. This was initially really upsetting to us as we didn't know if the deal would now be unattainable. Our fears were extinguished after talking with the staff at Subaru. They worked with us through the process and the deal was still attainable. We are now very happy owners of a new Subaru Crosstrek. Thanks for working with us Subaru! More

Buying a new car Helpful and patient from start to finish. Friendly and understanding of what our car needs were. They provided us with the proper information as a con Helpful and patient from start to finish. Friendly and understanding of what our car needs were. They provided us with the proper information as a consumer. More

Laidback Dealing with Dylan was like meeting a old friend you reconnected with. Plain cool and relax , even finding mutual interests which i brought up btw an Dealing with Dylan was like meeting a old friend you reconnected with. Plain cool and relax , even finding mutual interests which i brought up btw and the exchange was genuine ( computer tech talk ) No xxx kissing , no sale tactics, no pressure of any kind. Just simply chill and laidback. I called him once about an update, he phone me back right away while on vacation. Easy breezy enjoyable experience More

Vehicle Purchase from Lennon Pearson From the moment we walked into Subaru Calgary, we were warmly greeted by the lovely receptionist. Lennon was walking by, and offered us a coffee, and From the moment we walked into Subaru Calgary, we were warmly greeted by the lovely receptionist. Lennon was walking by, and offered us a coffee, and asked if we had been helped out. He was so kind, we decided to deal with him. He was attentive, and listened to our needs. Right off the bat, Lennon found us the car that fit us best. Everything seemed to just fall into place with him, the dealership, and the car! We aren’t usually impulsive with buying, but we were assured that we were making a good decision. Thanks you Lennon! We love our new Forester! We will recommend you to our friends, and family! More

Excellent customer service Nisar was very professional and knowledgeable. He was super helpful and was very informative. My wife and I had a great experience. We love our new I Nisar was very professional and knowledgeable. He was super helpful and was very informative. My wife and I had a great experience. We love our new Impreza. If you need a new car, definitely go see Nisar.. More

Overall excellent experience. I was completely overwhelmed about purchasing a car but Basil Saeed was so thorough and concise during the whole process that I finally felt at ease. I was completely overwhelmed about purchasing a car but Basil Saeed was so thorough and concise during the whole process that I finally felt at ease. Not only did I get a car right for me, it was at such a great price. More