Subaru of Calgary

Disappointing first experience with Subaru Had a terrible first experience with Subaru. Called to confirm that a used Forester was in stock, and made an appointment same day to test drive, full Had a terrible first experience with Subaru. Called to confirm that a used Forester was in stock, and made an appointment same day to test drive, fully prepared to purchase immediately. Arrived on time and was ignored by several employees in the store before having to flag someone down. They brought the wrong car out, and after waiting 35 minutes and much confusion in the system about what was available, found out that the car was never available in the first place (had sold days ago). In the meantime they copied my driver's license for a test drive that never happened and ran a soft credit check against my record earlier in the day. I do still need a car, but will not be returning to this dealership. More

Excellent Leased a 2019 Subaru Crosstrek. Excellent experience overall. Jasmine is very personable and Ryan is very knowledgeable. The whole process went throug Leased a 2019 Subaru Crosstrek. Excellent experience overall. Jasmine is very personable and Ryan is very knowledgeable. The whole process went through very smoothly. Thank you. More

Service appointments I had the pleasure of dealing with Altaf the Service Advisor at Subaru Calgary on several occasions. Recently a sudden change in the Calgary weather I had the pleasure of dealing with Altaf the Service Advisor at Subaru Calgary on several occasions. Recently a sudden change in the Calgary weather urged me to get my winter tires swapped in as soon as possible to avoid any mishaps on the road. Even though their schedule was tight, Altaf managed to book me in a for a quick service appointment. Altaf has always been considerate of our needs and recently he went out his way to stay after hours to ensure that our car was serviced to our satisfaction and took the time to explain the technical details. He even provided good advice on pro-active maintenance of our car. We are extremely pleased by his service and would think that Subaru Calgary is lucky to have a Service Advisor like him. Keep up the good work Altaf ! More

Great buying experience with Piyush Our salesman Piyush was very knowledgeable, informative and showed great patience introducing us to the many features of Subarus. Ryan in finance was Our salesman Piyush was very knowledgeable, informative and showed great patience introducing us to the many features of Subarus. Ryan in finance was remarkable too. Both honored their verbal agreements when they could have balked. We were very impressed with the integrity if this staff. More

Great!!! Dylan Dejong, our product specialist, was great!!! Dylan is a very gentle, patient, and knowledgeable salesperson. No hard sell from him. He knows Dylan Dejong, our product specialist, was great!!! Dylan is a very gentle, patient, and knowledgeable salesperson. No hard sell from him. He knows his products well, he’s very attentive to his customers, and really looks after them. He makes a great hot chocolate (yes, I know it’s from a package, but he adds a special touch). We highly recommend Dylan 😊 Robyn Mockler in finance, was also great. Very friendly, knowledgeable, and patient. She answered all our questions and helped us make decisions. We highly recommend Robyn :) All in all, our vehicle inquiry and purchasing experience was great. Thanks, Trish & Sheila More

Awesome WRX Piyush Kohli was really easy to deal with. He made the purchase quick and easy. It was a great experience as the purchase was made via email but turns Piyush Kohli was really easy to deal with. He made the purchase quick and easy. It was a great experience as the purchase was made via email but turns good to be awesome. Thanks Piyush for your help. More

Initially challenging but very fulfilling afterwards When I first began the process of discussing bi-weekly installments I was fairly stressed about keeping my payments as affordable as possible. My Fath When I first began the process of discussing bi-weekly installments I was fairly stressed about keeping my payments as affordable as possible. My Father being a car enthusiast recommended the Impreza because of the balance of price and performance as well as the reliability he has enjoyed with his own Subaru vehicles. I don't think any car brand would have been able to go as low on bi-weekly payments as I would have liked but I was thankful that Nisar Khan (Internet Sales Specialist) and Vuay Aggarwal (Sales Manager) did all that was possible to minimise the monthly cost. They also went forward with my request for a vehicle with standard transmission despite them feeling reluctant due to the difficulty of searching one down (cvt transmission sounds great but I still value the sense of control that standard has given me during winter driving, besides the intuitive and instinctual enjoyment of shifting gears yearround). Setting up the financing was detailed and informative but not overwhelming thanks to Ryan Romano (Finance Manager). Ryan was also helpful by pointing out good reasons to get additional vehicle body protection while not pressuring me to make decisions I may not have liked. I also appreciated the help of Robyn Mockler (Financing) who happily received the references the bank requested that I delivered in person while Ryan was not at his working hours. Robyn also alleviated the juggling demand on Ryan while he was also helping other clients by completing the finalisation of the paperwork with me. Both Ryan and Nisar went the extra mile to ensure I had a plate and registration complete so that I could drive away directly from the dealership. There were unfortunate technical email difficulties between my car insurance company and the dealership which almost prevented me from getting registered that day but Ryan suggested an alternative registry when I finally retrieved the email at my address and Nisar put in the effort of driving me to that registry before they closed for the day. Nisar was very helpful at introducing me to my new vehicle and kept me aware of important information I needed to keep in mind for the well being of the car as well as offering future help to make use of the electronic features if needed. I very much appreciate Nisar getting me to the registry before they closed and can't thank the dealership enough for finding me a vehicle with standard transmission (apparently it was a needle in a haystack kind of search). Great Job and Thanks again More

Great expirence for any buyer Saw a video on facebook for a car i wanted to see so i checked out the website and found a 2017 WRX that was even better suited for my wants. Got to t Saw a video on facebook for a car i wanted to see so i checked out the website and found a 2017 WRX that was even better suited for my wants. Got to the dealership and was introduced to a new sales rep “Cory” who was on his first day and even learning the ropes from “Dylan” Cory was a rockstar. He made the testdrive fun and did everything to make sure the deal was what i wanted and most of all made sure i was happy. After 6 hours he had completed the trade in, had me in with Robyn & Ryan in financing who went above and beyond to close the deal same day so i could drive home in the new car and even had it cleaned, checked over and keys in my hand before dinner time. Cant say i have ever recieved this level of service from any dealership prior. Thanks alot guys ! ill be back for service and any future purchases. More

Incredible buying experience I had a fantastic day buying my new Outback. Dylan and Robyn are so professional. Helped me choose the perfect car for me, at the right price, and f I had a fantastic day buying my new Outback. Dylan and Robyn are so professional. Helped me choose the perfect car for me, at the right price, and financing super fast. thank you all for making my day! What a car!!! More

Service Altaf is super polite, friendly, and helpful service advisor. Hes very easy to deal with and always makes his customers his top priority. Definitely r Altaf is super polite, friendly, and helpful service advisor. Hes very easy to deal with and always makes his customers his top priority. Definitely recommend him. More