Subaru of Calgary
Calgary, AB
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860 Reviews of Subaru of Calgary
Rude and unprofessional staff It’s been almost a month since we purchased a new vehicle and traded our old car however we are still paying for the previous car loan that coz Subaru It’s been almost a month since we purchased a new vehicle and traded our old car however we are still paying for the previous car loan that coz Subaru has not settled the payment for it yet. Trina screwed our papers up by giving wrong computations just to push extra sales of the deals that they offer. When we did a follow up about the status of our car she wouldn’t even reply our calls and emails. I was able to talk to her regarding our previous car loan but she was rude and unprofessional and wasn’t able to help me with my inquiry at all. Avoid this finance manager! More
Top Notch Service I took my mother's Subaru in for service and right from the beginning to the end, the level of customer service was exemplary!!! Altaf was friendly, p I took my mother's Subaru in for service and right from the beginning to the end, the level of customer service was exemplary!!! Altaf was friendly, polite and explained the process quite clearly. Altaf was even able to get a helpful discount for the service. Initially when booking the service, my mother had wanted the service now performed, however, was told, Subaru Calgary could not do it, as it was a very busy period. So all that was booked was the oil change and mounting and balancing of the winter tires. However, when I came in to Subaru Calgary, Altaf said that he could get the full service we requested, done. We were very pleasantly surprised! So the full service was completed and all the salient points explained! The Shuttle service was also exemplary with Phillip being the driver. Thank you Altaf and thank you Subaru Calgary! More
Great buying experience. Jasmine was quick to answer all my questions and concerns.. she is very knowledgeable and professional. I felt at ease knowing all my needs were met. Jasmine was quick to answer all my questions and concerns.. she is very knowledgeable and professional. I felt at ease knowing all my needs were met. Ryan was very informative and took the time to explain everything and ensured I understood everything. More
2ND Time Subaru Buyer 2nd time buying a new subaru. Decided to purchase 2019 Crosstrek Touring Model. Dealt with Rand Fitzner and Robyn (finance). Rand is a great pers 2nd time buying a new subaru. Decided to purchase 2019 Crosstrek Touring Model. Dealt with Rand Fitzner and Robyn (finance). Rand is a great person to deal with. What I appreciated the most was he kept the lines of comunication open with me. No pressure what so ever. Told him what I was looking for and wanted. He told me there was a waiting period. I was willing to wait. Whether good or bad he kept me in the loop. He wanted to get me my car as quickly as he could. He cares about his clients. You can tell he will go that extra mile for you. I would recommend him to anyone looking for a subaru. It was very easy in finance dealing with Robyn. She was very knowledgable. She gave great suggestions about what I may want for my new vehicle. Excellent customer service skills on both Rand and Robyn. More
2019 Manual Crosstrek First time purchasing a new vehicle. Piyush was very welcoming and friendly, no pressure in having to buy the vehicle or any additional add ons. He ga First time purchasing a new vehicle. Piyush was very welcoming and friendly, no pressure in having to buy the vehicle or any additional add ons. He gave insightful information and no unnecessary information. Once I decided on the vehicle, he made every effort in getting what I wanted, he found my vehicle in another part of the country and had it brought in a month earlier than expected. If you're looking for a no pressure salesmen then Piyush is your guy! Trina was very welcoming in signing the papers, she had 4 people sitting in her office and all of them asking their own questions, she answered all the questions in a friendly manner and had a lot of patience in doing it and she made it super fun for everyone. More
First Time Subaru Buyer! My husband read the reviews regarding the benefits of owning a Subaru. We had done our research and came to buy from Subaru Calgary. Giovanni Girimont My husband read the reviews regarding the benefits of owning a Subaru. We had done our research and came to buy from Subaru Calgary. Giovanni Girimonte made our buying experience quick and easy. He had our vehicle ready to go gassed up and polished! He went over every option our vehicle had to offer. Both of the finance Managers, Robyn and Trina were great to deal with as well. My husband wanted me to drive a vehicle that has the best safety features out there for vehicles. I drive 100 km everyday and this vehicle is so comfortable, very quiet and a smooth ride. Giovanni talked about the broad view of the lights while driving and I know if a Deer is in the ditch I will definitely see it. Couldn't be happier with our new purchase. Lenora W. More
He’s a nice guy Because he going to do everything that he could do to make the customer satisfied. Piyush is a nice guy and easy to talk to Because he going to do everything that he could do to make the customer satisfied. Piyush is a nice guy and easy to talk to More
Detailed my car and they lost my registry papers and more Incredible! I detailed my car during my last service, my registry papers are gone from my glove compartment, 4 collection coins .50 cent Canadian in t Incredible! I detailed my car during my last service, my registry papers are gone from my glove compartment, 4 collection coins .50 cent Canadian in their collector package and my mailbox key too. They only left my manual. I have had those items in my glove compartment during service in Subaru, and this is the second time I detailed with them, and they are gone! And the detailer left a box for orthotic wax on between the seats. So, if you have a detailer with orthodontics or braces ask him/her first, where on earth did he put my items. I want them back. More
Great care and service Piyush helped us find the perfect car, and we couldn't be happier. Every aspect of our experience at this dealership made us happy to do business with Piyush helped us find the perfect car, and we couldn't be happier. Every aspect of our experience at this dealership made us happy to do business with them. More
Great Experience! My wife and I recently purchased a 2013 Forester at Subaru Calgary, Nisar and Robyn made this the most enjoyable car purchasing experience! They were My wife and I recently purchased a 2013 Forester at Subaru Calgary, Nisar and Robyn made this the most enjoyable car purchasing experience! They were very patient, kind and understanding and guided us though the process from start to finish, no unexpected surprises! We were referred here by my in-laws, very satisfied customers themselves. Definitely will be a return customer when the time comes for a new vehicle! More