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19 Reviews of Straightline Kia - Service Centre
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July 17, 2025
My brother brought a car Kia Soul 2014 in May 2025 because the Engine light was on. Kia charged us almost 1400 and did nothing - just a software up load. In July 2025, the Engine light came back on because the Engine light was on. Kia charged us almost 1400 and did nothing - just a software up load. In July 2025, the Engine light came back on again. Kia charged us again for the diagnostics ( $307) and came back and told us that we needed to pay over 11K in repairs. This deals hip is dishonest. There was a recall on the Kia Soul 2014 engine, but they say we needed to have done it by 2024. Do not buy a Kia. It is not a good car. The new engine alone costs 7K. Do not go to this dealership. They are , in my opinion . They will mis diagnose your car and still make you pay. This has been an extremely expensive lesson. If they had correctly diagnosed this car in May we could have returned it. But by July it was too late. So. Please do not buy a Kia and do not go to this dealership for service More
by Grace Peterpillai
Employees Worked With
September 25, 2024
Every dealership represents interest of KIA, I still wonder why an engine recall can be turned down on warranty/mileage basis when it obviously has to do with safety. It's generally known that kia engin wonder why an engine recall can be turned down on warranty/mileage basis when it obviously has to do with safety. It's generally known that kia engine recall is regardless of warranty nor mileage and thats a standard for any recall cos its kias fault. Don't think they care about any customer but their pocket! More
by dewtob
Employees Worked With
Mike Lim
March 26, 2024
Pleasant and the staff are very friendly, from the receptionist to the mechanics have been great to deal with. receptionist to the mechanics have been great to deal with. More
by cciac123
August 29, 2023
Danny was helpful, informative and a good provider of customer service. He was knowledgeable about the vehicle during test drive. customer service. He was knowledgeable about the vehicle during test drive. More
by bmvstrueby
Employees Worked With
Other Employees :
Sydney Saraceni, Tyler Lindsay, Jason Hofer
April 07, 2022
Once again I received amazing service from Straightline Kia when I needed a new oil pan. Thank you to Rodger Sallans, Chris and Brooke for all your great service. Carla R. Kia when I needed a new oil pan. Thank you to Rodger Sallans, Chris and Brooke for all your great service. Carla R. More
by Carla
Employees Worked With
Rodger Sallans
October 10, 2021
Staff was very informative and helpful. Got everything I needed to drive off the lot. I would certainly send my friends here if they were in the market for a new car. needed to drive off the lot. I would certainly send my friends here if they were in the market for a new car. More
by Winnie
Employees Worked With
May 13, 2021
Thank you to Rodger Sallans and the whole team at Straightline Kia for the recent service on my Forte. You exceeded my expectations with both your professionalism and sincerity. I would highly recomm Straightline Kia for the recent service on my Forte. You exceeded my expectations with both your professionalism and sincerity. I would highly recommend this shop! Carla Reid More
by Carla
Employees Worked With
Rodger Sallans, Chris
November 02, 2020
worst service department ever. they went to pick up some tires up and they charge us $129 Labour ... they weren't even installed on the car, look at your invoice carefully when paying for anything at this d tires up and they charge us $129 Labour ... they weren't even installed on the car, look at your invoice carefully when paying for anything at this dealer shop More
by khairallah.alhindal
June 08, 2019
Best car dealership The services are excellent. The staff are extremely nice, helpful, and professional. They took time to explain to me about the information, features, The services are excellent. The staff are extremely nice, helpful, and professional. They took time to explain to me about the information, features, and prices of each car that I concerned. Thank you for helping me to understand about KIA cars. More
by Katherine
Employees Worked With
Sandra Monkhouse-Slater
June 08, 2019
The best service Straightline Kia provides great service, adapt customer's requirements above expected. Staff is so kind and helpful. I am very happy with the service Straightline Kia provides great service, adapt customer's requirements above expected. Staff is so kind and helpful. I am very happy with the services. Great job!! More
by Michael
Employees Worked With
Sandra Monkhouse-Slater
