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Straightline Kia

Calgary, AB

4.8
985 Reviews
Welcome to Straightline Kia ! As of June 1st, 2017, we officially became Straightline Kia. Straightline Kia are ecstatic to be able to offer you the best customer service & car buying experience possible in the city of Calgary. We welcome you to visit the dealership at any time for a visit and to see what we're all about. Our Vision - "SHIFTING THE EXPERIENCE" We are a dealership that is built around and prides itself on excellent customer service and transparency. We want your vehicle purchase to be a positive and exciting experience. We have an excellent and knowledgeable team of advisors to help guide you to the perfect vehicle for you. We understand that there is a lot of competition in the marketplace which means that for us, taking amazing care of you as our customer is our top and number one priority.
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100 Glendeer Circle SE

Calgary, AB

T2H 2V4

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Showing 985 reviews

June 30, 2017

Mistakes were made I purchased a new car from this dealership and had an excellent experience with Sharon Harris. She was very patient and I got the car I wanted. The More

by Frustrated
Recommend Dealer
No
Employees Worked With
Sharon Harris, Justin Cheung
Jul 19, 2017 -

Straightline Kia responded

Hello Margo and Mike, This is Jeff, the General Manager here at Straightline Kia. As we discussed privately, we're thankful for your business and am glad to hear you are enjoying your new vehicles. We completely own this mistake and have made necessary changes to our processes to ensure this doesn't happen again. We've had a good chat with Justin as well to use this situation as a learning opportunity. As a relatively new finance manager, honest and candid feedback like this is important for his development. I know he has improved from this. Your review is accurate of the experience you had and we hope that we've convinced you that this experience was the exception, not the rule. As you can see from our other reviews, the majority of our customers enjoy their experience at Straightline Kia. I also hope you take us up on our offer to provide a detail service for each of your vehicles at your convenience so we can work to rebuild your trust in Straightline Kia. I will be in contact with you today regarding the questions you have about the power hatch for your Sorento. Thank you again for your feedback. It's not the result we want but will use it as a learning experience to improve. Best Regards, Jeff

June 28, 2017

Very satisfied with vehicle, deal and sales consultant. Was not seriously looking for a vehicle but Sharon was very helpful in explaining existing deals and got me to test drive a lovely vehicle. The rest i More

by SquintMaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Randle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Andrew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Harris, Justin Cheung
June 28, 2017

Excellent Sales Person I did not actually buy my Kia Sorrento from this dealership however, because I had previously purchased a vehicle from Sharon Harris I was fully confi More

by Terri Delarue
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sharon Harris
June 27, 2017

Amazing!!! It was my first time at a Kia dealership and the team helped me to match my needs and budget with the best car. They were patient, and there was no pr More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ola Akinwamide, Justin Cheung
June 24, 2017

Stress free car shopping for single ladies,shopping alone I really wanted to buy a slightly bigger ,simpler car than my mini.I had already done a little research and headed to Straightline.Tyler helped me ,an More

by Kamala dixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Duhame, Justin Cheung
June 24, 2017

Best Customer Service Purchased my first Kia through this dealership, And I was in from out of town and had a flat tire. We decided to go to the dealership since KAL Tire c More

by EmilyCatherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Cheung, Rob McNeil
June 23, 2017

Outstanding Customer Service We bought our sole from Sharon a few years ago. She was so wonderful to deal with! We had so many questions and she was able to answer them all with e More

by Sole77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Harris
June 22, 2017

Car buying enjoyment! From first stepping onto the property to walking out to drive away 24 hours later it was an enjoyable experience with everyone at Straightline Kia. Th More

by Don Helfrick
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tonkin, Alex Ruiz, Dave Dubbin, Justin Cheung, Jeff Renaud
Jun 22, 2017 -

Straightline Kia responded

Thanks Guys! You've explained perfectly the experience we are trying to provide all our guests here at Straightline Kia! Glad to hear you enjoyed your visit! We really appreciate your business!

June 22, 2017

Amazing Where do I start? I been shopping for a vehicle for about a month. I was going to different dealer ships in Calgary. I was greeted by the receptionist More

by Kls87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dubbin
June 21, 2017

Best deal on tires, drove me to work & even gave me a gift! I had a great experience buying new all-season tires for my Subaru. Warren in parts was able to beat the quotes I had received from the tire shop by More

by MargotCargo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Randle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren , Chris Tonkin
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