Stony Plain Chrysler Ltd

Fantastic service department highly recommended you dealing with them. Always polite when talking to, fast and great care when working on my truck, I wouldn't want anyone els working in my truck. dealing with them. Always polite when talking to, fast and great care when working on my truck, I wouldn't want anyone els working in my truck. More

Best experience ever buying a vehicle! Everyone was so friendly and willing to help me find a Jeep! I will definitely be back and recommend friends and family to buy at Stony Plain Chrysler! friendly and willing to help me find a Jeep! I will definitely be back and recommend friends and family to buy at Stony Plain Chrysler! More

New Purchase I purchased a 2019 Dodge Ram and both Steve and Colin on the sales side and Eric in financing were all amazing to work with. This was by far the best I purchased a 2019 Dodge Ram and both Steve and Colin on the sales side and Eric in financing were all amazing to work with. This was by far the best experience I have had purchasing a new vehicle. More

Worse service after I bought vehicles brake squealing since left ca back no probleme take back since 4 time went there menager laught at me they bought my 3/4 ton 2010 blue whit 120 00km but car faxsho since left ca back no probleme take back since 4 time went there menager laught at me they bought my 3/4 ton 2010 blue whit 120 00km but car faxshow over 300 000km be careful they never look carfax stay away from Chrysler stony plain More

I recently purchased a vehicle from this dealership, it’s one of 4 in the last 2 years. My sales man Steve Butler was amazing and went above and beyond to get my deal done.. He gave me a great deal and I wil one of 4 in the last 2 years. My sales man Steve Butler was amazing and went above and beyond to get my deal done.. He gave me a great deal and I will continue to deal with him in the future!!! He also went out of his way to get me a deal on parts to customize my Jeep Wrangler. Thx Steve!!!! More

New Purchase I would like to thank Dave - the sales rep, for working hard at finding exactly what we were looking for and the deal with worked on. The experience I would like to thank Dave - the sales rep, for working hard at finding exactly what we were looking for and the deal with worked on. The experience was wonderful with no pressure and the customer service was great as well. I would recommend the dealership, the sales team and the finance department for your next purchase, super to deal with. More

On Saturday april 11th my boyfriend had our 2017 1500 brought to your dealership for warranty work on the airbag suspension, truck was signed in at your dealership with zero damages by the tow company be brought to your dealership for warranty work on the airbag suspension, truck was signed in at your dealership with zero damages by the tow company besides the airbag issue it was brought there for, fast forward to Monday morning april 13th we received a phone call by A lady named Monica, he answered politely and asked how she was thinking our truck was ready to be picked up and her response was “better then you” and proceeded to tell him our truck had been broken into window smashed out of it door dented at 2 am SUNDAY morning and we had just been told Monday morning at around 930 am, her reasoning was they didn’t have our phone number because she didn’t bother to take it down when we made the appointment, we had gone in to sort this issue out they took zero responsibility but told us $190 for the window replacement at no charge for labour and they would detail it and do the warranty work( bill says 110 for labour $82 for parts) yesterday afternoon we were told the truck was ready to be picked up, when we arrived and looked at our truck there was still glass all in the interior shards of glass stuck in the seats console and roof, dirt everywhere and scratches all over the truck exterior and passenger seatbelt full of glass and not functioning, we had two small children with us waited for 35 minutes and nobody came to speak to us or even attempt to rectify this whatsoever, we have called this morning and nobody will take our calls, this dealership is absolute garbage and if you expect your vehicle to come back without significant damage don’t bring it here. More

Service manager-- 4-14-2020Today I picked up my 2012 Service manager-- 4-14-2020 Today I picked up my 2012 Dodge Journey and was I shocked !!! Second time I have been way over charged ! I was to have o Service manager-- 4-14-2020 Today I picked up my 2012 Dodge Journey and was I shocked !!! Second time I have been way over charged ! I was to have one (1 ) leaking Strut changed and as I look at the invoice I see 2 front struts changed ??Now I do not know why 2 ,but I guess build up sales in the service Dept.??Once screwed over on same car "foolish " Second time boy am I stupid !1 Will not happen again..I am moving onto a more honest dealership in future.This is an irate customer--Used to like Stony Chrysler.Twice is tooooooo much. S/O 202819--James Johnson More

this Dealership is great. The vibe is awesome, everyone is so welcoming and the level of service is well above other dealerships I’ve dealt with. is so welcoming and the level of service is well above other dealerships I’ve dealt with. More

Took my 2017 larime into get recalls done and some warranty issues. They diagnosed the issues and one was the passive entry and the other was park sense sensor The tech proceeded to dig the eurothane warranty issues. They diagnosed the issues and one was the passive entry and the other was park sense sensor The tech proceeded to dig the eurothane material the sensor is sealed with from the factory rendering the sensor unwarrantable They gave me a quote of 453.96 to replace a park sensor that should have been warentee They charged me 88.94 dollars to make a park aid sensor unwarrantable I've made a apoitment at another dealership to get the passive door entry fixed If they did that to the park assist I don't want them touching my door panel Tryed to contact management They wouldn't return my calls Contacted Chrysler Canada to lodge a complaint and was told its on file and the dealers are independality owned and there's nothing they can do My next step is to take legal action More