Star Motors of Ottawa Mercedes-Benz

Very positive experience from scheduling through to timely service and thorough explanation of the work done. timely service and thorough explanation of the work done. More

Excellent service. Justin is thoughtful and resourceful. I have taken my cat to him twice and will not hesitate to go back to him for service. Justin is thoughtful and resourceful. I have taken my cat to him twice and will not hesitate to go back to him for service. More

Great services all the time. Best dealer I have ever dealt with in this city Best dealer I have ever dealt with in this city More

Their customer service is excellent. The person we dealt with was attentive, paid attention to detail and was very responsive and knowledgeable. It was a great experience from start to The person we dealt with was attentive, paid attention to detail and was very responsive and knowledgeable. It was a great experience from start to finish. It was a real pleasure dealing with him. I heartily recommend Star Motors based on the service we received. Our vehicle was ready on time and we were given amazing service. More

Always a real pleasure to visit their showroom. Staff all always very professional and pleasant. Staff all always very professional and pleasant. More

Very attentive to customer needs. My vehicle was ready when promised, and clean. The work performed was clearly explained. My vehicle was ready when promised, and clean. The work performed was clearly explained. More

Amazing service again and happy client. Everything fine on time and quality work. Happy client Everything fine on time and quality work. Happy client More

Customer-oriented services from appointment to after-service follow-up. Trustable dealership for car service. after-service follow-up. Trustable dealership for car service. More

Sal Ghadie and Kass are an exceptional team who truly connect with their clients and pay close attention to every detail. Their years of experience were evident from the start—they understood exactly wha connect with their clients and pay close attention to every detail. Their years of experience were evident from the start—they understood exactly what I was looking for and made the entire process seamless and stress-free. It’s because of their professionalism and dedication that I have now purchased four vehicles from Star Motors.Sal Ghadie and Kass are invaluable assets who genuinely believe in customer satisfaction and go above and beyond to ensure a positive experience.A special mention also goes to Josee in finance and Nate on delivery—both were fantastic and added the perfect finishing touch to an already outstanding experience.I highly recommend anyone in the market for a new or used vehicle to reach out to this outstanding team. Their professionalism, attention to detail, and commitment to excellence are second to none. More

I have been a customer for years and was very disappointed with my experience. I was given a new car with issues, and when I returned to report the problem, it was not taken seriously and I was l disappointed with my experience. I was given a new car with issues, and when I returned to report the problem, it was not taken seriously and I was left to keep the car as it was. This is very unprofessional for a premium brand like Mercedes-Benz. I expected much better customer service and care, and unfortunately I will not be returning. More