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Star Motors of Ottawa Mercedes-Benz

Ottawa, ON

4.4
78 Reviews

400 West Hunt Club Rd

Ottawa, ON

K2E 1B2

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Showing 78 reviews

May 25, 2026

I had an outstanding experience at this Mercedes dealership from start to finish. The entire process was smooth, professional, and stress-free. A special thanks to my salesperson, Mony, for the exce More

by Peter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karey Finlay, Yves Laberge
May 22, 2026

Solid service from Star and a particular shout out to my service advisor Lucky Patel. Lucky knows my vehicles and always supports my service needs, working to fit what I need into the process, a true profes More

by kjonesrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky Patel, Ashley
May 12, 2026

From the moment I took my car in for service and tyres I was kept informed by chris with updates on work and how long it was going to be,all in all a very positive experience and would not hesitate to use t More

by brimccr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karey Finlay, Eric Paquin, Yves Laberge
May 08, 2026

Taking my AMG C43 in for tire change or yearly maintenance is a joy. My service advisor Hayley Kilby is absolutely amazing, friendly and efficient. A lovely person to deal with. More

by Ian F H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayley Kirby , Eric Paquin
April 29, 2026

Excellent experience! This was my third vehicle purchase and the Sal never fails to provide the right options and expertise. Would highly recommend to anyone. More

by Lee-Anne
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Sal Ghadie
April 29, 2026

Outstanding service from Star Motors. Everything was handled efficiently and professionally. Lucky Patel was an excellent service advisor, knowledgeable, attentive, and great to deal with More

by Ian
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lucky Patel
April 29, 2026

Very positive experience from scheduling through to timely service and thorough explanation of the work done. More

by smithgcb
Recommend Dealer
Yes
Employees Worked With
Lucky Patel - Service
April 29, 2026

Excellent service. Justin is thoughtful and resourceful. I have taken my cat to him twice and will not hesitate to go back to him for service. More

by Rgaysek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
April 29, 2026

Great services all the time. Best dealer I have ever dealt with in this city More

by Alan.blostein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paquin
April 24, 2026

Their customer service is excellent. The person we dealt with was attentive, paid attention to detail and was very responsive and knowledgeable. It was a great experience from start to More

by Electrical office
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Valliere
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