St. Catharines Nissan - Service Center

Stopped in with my nieces' 2022 Qashqai, which had been purchased elsewhere, to ask if someone could help me with options we couldn't operate. Receptionist immediately called Jeff Vance over and he offere purchased elsewhere, to ask if someone could help me with options we couldn't operate. Receptionist immediately called Jeff Vance over and he offered to assist. Not only did he take the time to answer and explain my original question but showed me menus we never knew existed on the vehicle. This man is customer service exemplified. You don't find this type of service anymore. Thank you Jeff for not only the help, but the time you spent when you could have been doing something else. Greatly appreciated. More

Everyone is very friendly and Rene fought hard to get me approved for my new car. approved for my new car. More

Excellent service wish I bought my murano here. They take care of you and your problem and don't ignore you like niagara falls nissan They take care of you and your problem and don't ignore you like niagara falls nissan More

Samm is the most professional advisor I've ever encountered, she should be running the show! encountered, she should be running the show! More

Joslyn has been wonderful in every interaction we’ve had. I would highly recommend anyone work with her for any of their purchasing or leasing needs. I would highly recommend anyone work with her for any of their purchasing or leasing needs. More

I brought some deficiencies to the attention of management which was handled quickly and to my satisfaction. management which was handled quickly and to my satisfaction. More

Nissan Rogue would be a better choice if you looking for a durable and cozy SUV, beautiful from the interior and also exterior .I appreciate Reneé Romeo the Manager from Nissan for helping me make a better a durable and cozy SUV, beautiful from the interior and also exterior .I appreciate Reneé Romeo the Manager from Nissan for helping me make a better choice of a car that I never thought I would ever own More

Bob is one of the nicest people i have ever encountered. He gave me excellent service when i went in for an oil change. I brought up a tire rotation and he said they would check the tires to see if they nee He gave me excellent service when i went in for an oil change. I brought up a tire rotation and he said they would check the tires to see if they needed it, i feel like a lot of places would do something that was not needed if it meant more money for them and I really appreciated this. The service was quick and Bob personally called me when my vehicle was ready to be picked up. When i came back to the shop he showed me a whole list of everything they looked for. He walked me through what was inspected and even though nothing was wrong i value nissan for doing this because this helps prevent big problems by ensuring everything in the car is running smoothly More

My story started by a tire rupture, then the spare tire caused the AWD system to heat and I called Collins Nissan, I got Samantha on the other line, sorry can't make my appointment for tire change, my AWD caused the AWD system to heat and I called Collins Nissan, I got Samantha on the other line, sorry can't make my appointment for tire change, my AWD will probably get damaged too. Samantha offered few solutions after checking with the Specialists (+1point), and she didn't pressure me to make a decision right away, she said to call back after whatever decision I made (+1point). A friend helped me to get there, even tho I missed my appointment, Samantha still managed to squeeze me in the same day (+1point). I went in and out, they fixed my problem in record time (+1point). She told me to call if I had any questions about the work done (+1point). Thank you Samantha Galati for everything! I have no doubts someone dedicated to helping others like yourself will get far in life (+5points). More

Have been dealing with Steve for a number of years now, very knowledgeable with all Nissan products and very helpful with Infinity, always willing to help very knowledgeable with all Nissan products and very helpful with Infinity, always willing to help More