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St. Catharines Nissan
St. Catharines, ON
1,711 Reviews
St. Catharines Nissan has changed ownership as of June 1st, 2018. We are located in the heart of the Niagara Region on Scott and Lake Street in St. Catharines, Ontario. We are committed to providing the highest levels of customer service through our knowledge of the automotive industry and the vehicles we sell and service. We will work hard to earn your business to become a customer of ours for life. We want to show you the difference our dealership provides through Trust, Transparency and a Professional approach. Come see us today and feel the difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 1,711 reviews
October 08, 2017
Amazing Chris was amazing from the minute I walked in to his office my credit was not the best but not the worst Either and he was vary helpful in making the Chris was amazing from the minute I walked in to his office my credit was not the best but not the worst Either and he was vary helpful in making the deal for my 2013 charger happen was Honest about everything Kept in touch with me and made sure I was aware of all the was going on till the vary day I got my approval not too mention a lower Interest rate than anywhere else I’ve ever been I was vary happy with all he has done I would and will never go anywhere else again thanks a million Chris More
by Vary happy customer
Employees Worked With
October 07, 2017
purchase of new vehicle This is our 3rd purchase of nissan vehicles from different dealerships. It started out great at first when we started looking back in july or beginnin This is our 3rd purchase of nissan vehicles from different dealerships. It started out great at first when we started looking back in july or beginning august. We spoke to ron and he was great. We took a rouge for a test drive then and kept ron in mind while we looked around. We went back late september and dealt with ron again. We took another rouge for a test drive back to where we live and on the way back the low fuel light came on and so we had to put some gas in it but we did get reimbursed for it. Ron was very knowledgeable in the vehicle. We decided to purchase and he was very good with the purchase of our vehicle. On the financing end of our purchase Misti was very thorough and very helpful in choosing add ons and accessories. She wasn't pushy and didn't try to sell us anything we did not want. On the day we picked up the vehicle we found out Ron had left and we would see Domenic to finalize things. At the time we were not given an explanation or a phone call ahead of time to the reason why until we asked. Upong hearing the reason it was fine. Domenic was good but we both felt a little rushed when going over some features in the vehicle. Also when we got the vehicle home and I was checking it I discovered underneath the rubber mat in the trunk the area had not been properly vacumed and there was debris on the carpet. We have now had the rouge for almost 2 weeks and maybe we are old school but no one from the dealership has called to ask if we enjoy the vehicle or the dealership. The other 2 we purchased previously both dealerships did call us. More
by jk
October 07, 2017
Great experience! Awesome dealership! Made my trade in a quick and painless process. Although I did not purchase a Nissan I got a a used vehicle that I am very happy wi Awesome dealership! Made my trade in a quick and painless process. Although I did not purchase a Nissan I got a a used vehicle that I am very happy with! More
by Abuchan1986
Employees Worked With
October 06, 2017
Wonderful new car shopping experience Was out exploring new car purchase with my wife and decided to look at the Nissan Rogue after looking at the Toyota Rav IV. Rene was very knowledgabl Was out exploring new car purchase with my wife and decided to look at the Nissan Rogue after looking at the Toyota Rav IV. Rene was very knowledgable about the new 2017 and after a test driving was efficient in getting down to the particulars of purchasing within our budget. He was very patient in showing us all the new features and willing to explain in person instead of just referring us to the booklet. Misty was also very patient and professional in assisting with the financing . More
by paul Bannab
October 05, 2017
Great experience I recently purchased a 2017 Nissan Rogue at Collins Nissan. I dealt with Domenic Cappella and he did a great job. He was a pleasure do deal with from I recently purchased a 2017 Nissan Rogue at Collins Nissan. I dealt with Domenic Cappella and he did a great job. He was a pleasure do deal with from the moment I stepped into the dealership. He was very knowledgeable and very thorough when going over the specific features of the vehicle. Throughout the buying process he was very transparent and he made sure that I got the best possible deal. It is very apparent that he really believes in the brand and the product he is selling. More
by Laura V
Employees Worked With
Krista Caperchione, Domenic Cappella
October 05, 2017
Effortless Experience. Best example of Gold standard client experience must go to Christopher Van Wiechen went above and beyond for me. Drove 2 hrs to see him and would do i Best example of Gold standard client experience must go to Christopher Van Wiechen went above and beyond for me. Drove 2 hrs to see him and would do it again. More
by Nadia G.
Employees Worked With
October 04, 2017
Great Dealership to deal with! Derek from the finance department was fantastic! He went out of his way to work with me to get me the financing that worked best for me. He went over Derek from the finance department was fantastic! He went out of his way to work with me to get me the financing that worked best for me. He went over all my options with me and went out of his way to make sure I made a decision I was happy and comfortable with! I would recommend Collins to anyone especially those with poor credit, no credit, cash income, etc. More
by Jmancini
Employees Worked With
October 04, 2017
Very Happy with the whole process I went in to purchase a '08 Toyota Corolla that I had seen in the lot, Chris helped me to finance the car and fought to get me a lower interest rate a I went in to purchase a '08 Toyota Corolla that I had seen in the lot, Chris helped me to finance the car and fought to get me a lower interest rate and in so, a lower monthly payment. The car was very well detailed and in excellent running condition. the whole process was done in under a week (and would have been shorter if my schedule allowed for it). Everyone I met with was very friendly and the dealership took care of almost everything for me to make the process even easier. I would recommend them in a heartbeat. More
by 4thfool4
Employees Worked With
October 03, 2017
No pressure, efficient work I appreciated the no pressure, no hassle approach by sales team. The car was ready to go and beautifully presented. Apart from some wait time while pa I appreciated the no pressure, no hassle approach by sales team. The car was ready to go and beautifully presented. Apart from some wait time while paper work was being sorted out, my overall experience was great. More
by Greg
Employees Worked With
Krista Caperchione, Jesse Mason
October 02, 2017
Couldn't be happier!! :) Fantastic in every aspect. Their friendliness and customer service was beyond my expectations. I honestly couldn't be happier. Great dealership an Fantastic in every aspect. Their friendliness and customer service was beyond my expectations. I honestly couldn't be happier. Great dealership and great people. Thank you so much!! More
by Lisa :) :) :)
