St. Catharines Nissan

Everyone at the dealership was friendly and helpful. They seem interested in finding a way to help us to find the car we wanted at a payment we could afford. The salesperson Rick Pinelli was helpful and plea seem interested in finding a way to help us to find the car we wanted at a payment we could afford. The salesperson Rick Pinelli was helpful and pleasant to deal with. He is a great asset to Nissan. Also Melinda Ridgers the Business Manager was knowledgeable, helpful and friendly when dealing with the paperwork. All in all are experience with Collins Nissan was wonderful. More

Car was in for regular servicing plus a "silver" detailing service. The workmanship of the staff doing the detailing was EXCELLENT ! As the vehicle is (a) leased, (b) 15 months old, (c) "silver" detailing service. The workmanship of the staff doing the detailing was EXCELLENT ! As the vehicle is (a) leased, (b) 15 months old, (c) only has 4874 km on it, and (d) was in for its second servicing, the vehicle is obviously much loved. I expected a little more than...here is your bill and your car is in slot 205. It would probably have taken someone from Service about 3 minutes to lead me to the car and ask whether I was satisfied with the work. Instead, I got a postcard on my dashboard directing me to this website and requesting that I rate their performance. The "workers" here are superb. The Managers need to get on the ball. More

We had a wonderful experience from the second we walked in the door. The people here are great. They are not pushy in the least. This isn't the dealership who will try and move you towards a more expensive in the door. The people here are great. They are not pushy in the least. This isn't the dealership who will try and move you towards a more expensive car or try and pressure you into getting all the bells and whistles they are not like that in the least. They worked with us to find a monthly payment that was good for us. And they even honored the deal they had going on even though we couldn't pick up the car which was in the next month. We got an excellent deal in the back when it came to our addons as well. And when we picked up the car they made sure we understood everything before we went on our way. I would highly recommend this dealership. Paul, Racheal, Miranda, Adam and Fred were all great, and very kind. You won't be disappointed or swayed in the wrong direction here. More

I have had on-going issues with my Nissan Cube since shortly after signing my lease agreement back in April of 2010. I have dealt with 2 other well known Nissan dealerships in the GTA for servicing and shortly after signing my lease agreement back in April of 2010. I have dealt with 2 other well known Nissan dealerships in the GTA for servicing and still the issues kept re-occuring. After moving to St.Catharines and with the issues continuing I took the vehicle to Collins Nissan pleading yet again for help and assistance with both warranty and non-warranty repairs. Not only were the staff completely sympathetic to my situation, but they made it top priority to ensure my vehicle was assessed, proper parts and fixes executed, and granted me the use of a Nissan vehicle from their lot in order to continue to live my life, and most importantly, commute to the city for work every day. Though the issues were heavily technical in nature, and very lengthy as far as time in the shop goes, they were keen to keep me in the loop with what was happening, time frames for parts ordered, and looking at options to help assist me into a more reliable/hassle free vehicle. Always pleasant, patient, and accommodating, I would not hesitate to recommend Collins Nissan to any of my friends or family that either are in the market for a new vehicle, or need to have their current vehicle serviced. Overall, even though I am back driving the Cube for the next short period of time, it was a great success story that I am compelled to talk about. Many thanks to all of you - you know who you are :) Meredith More

Professional, friendly and prompt! I am new to this area and thus dealership. Ove the past three visits for service of my Rogue including purchase of a new winter tire set, I found all that I interacted wit and thus dealership. Ove the past three visits for service of my Rogue including purchase of a new winter tire set, I found all that I interacted with at the dealership give me confidence that they know what they are doing and they are not trying to sell me something i don't need! I will be back for regular service. More

As soon as i entered the main door i was greeted with as smile, started talking with Paul Rankin, said a few sentences and started laughing got me into a fantastic car for a great price specially for it bei smile, started talking with Paul Rankin, said a few sentences and started laughing got me into a fantastic car for a great price specially for it being a new car, i would advise anyone to got to Collins Nissan for a car excellent customer service. More

I have had the pleasure of purchasing four (4) cars off of Collins Nissan, more specifically Fred Fuoco. The latest purchase was a 2013 Nissan Pathfinder - from the minute you walk in the door to the minut of Collins Nissan, more specifically Fred Fuoco. The latest purchase was a 2013 Nissan Pathfinder - from the minute you walk in the door to the minute you leave you are instantly part of the Collins Nissan Family. Geoff and Fred are both straight and work with you to get you into a vehicle that is best suited for your budget and for you. The service department is the most standup department going and is without a doubt the best service department in the country. From Harry, to Steve to Judy to Jim - they instantly take care of any issues and are the most honest people you will find. My wife drives a Hyundai and gets her car only serviced @ Collins Nissan because of the four of them and Fred. The dealership is a GEM. I would recommend it to anybody looking for a car/truck/suv etc. More

Had to wait a little longer than advertised to have service doors opened. Service people are very friendly and work done is excellent and my car came out clean after being washed which was nice. Was service doors opened. Service people are very friendly and work done is excellent and my car came out clean after being washed which was nice. Was not pushed into doing something that wasn't necessary. I was a little shocked as the price was a little higher than I expected. Overall very satisfied. More

Over all a Great Experience, always Friendly, and knowledgeable I have been a customer of Collins Nissan for the pst 3 years and have always had a great experience knowledgeable I have been a customer of Collins Nissan for the pst 3 years and have always had a great experience More