St. Catharines Nissan

I am rating the customer service at the Collin's Nissan as awesome! I've been impressed since I came into this dealership in January 2013 by their friendliness. The Sales Manager, Fred Fuoco was v Nissan as awesome! I've been impressed since I came into this dealership in January 2013 by their friendliness. The Sales Manager, Fred Fuoco was very down-to-earth, and not at all pushy. He explained the 2013 Rogue and its extras since I bought the one in the showroom. Rachel Hogan was there to assist with the nitty gritty details of my purchase and maintenance contracts for service. I especially like your service bay entrances where I can come straight into the shop and get service, instead of dropping off outside and trying to figure out where to go for service. I appreciate the emails and texts sent by the dealership employees to confirm conversations we've had, and to set up appointments and/or schedule service calls. Lisa Owens recently sent a reminder for maintenance on my 2013 Rogue, and she set up a shuttle service for me to drop off the car, then get a ride back to work and picked up after work. That's outstanding service and I really appreciated that I didn't have to wait around while my car was serviced! Hurray! I met a few of the Sales people during my negotiations to purchase and they were all terrific. You must be extremely happy with your jobs and it really does show as your customer service is excellent!! Keep up the great work! Gillian Duffy Fonthill, ON More

I went to Nissan to look at the sentra and was greeted with a smile. My sales rep was very informative and happy to assists me in making my decision. Everyone else that I encountered at collins were also with a smile. My sales rep was very informative and happy to assists me in making my decision. Everyone else that I encountered at collins were also very nice and helpful. All around, the company is made up of great people. More

My family always had a Nissan car ever since we moved to Canada(1987) We love our Nissan : ) But I believe this car is going to be my favorite one. Fred went out of his way to find us ( me) the right Canada(1987) We love our Nissan : ) But I believe this car is going to be my favorite one. Fred went out of his way to find us ( me) the right one .. Red JUKE : ) and Melinda did her very best to make all the paper work fast and "painless" for us. Thank you so much for the great work and to make us feel welcome anytime we had a Q or two. I'm looking forward driving my beautiful JUKE. Thank you so much ! Love, Matilda and family More

Jimmy Melo was extremely helpful in explaining the program associated with purchasing a new vehicle, showing me the sentra that I purchased and was certious and polite and knowledgeable. Would highly program associated with purchasing a new vehicle, showing me the sentra that I purchased and was certious and polite and knowledgeable. Would highly recommend him when in the market for a new vehicle. Melinda Ridgers was excellent to deal with and her enthusiasm was catchy, her knowlege of the product and financing was top notch, felt very comfortable with her and wish I met more people like her. More

Started off looking to buy a used car, something that I could afford. Started working with Rick P, and then was transferred to Melinda Ridgers. After Melinda started taking care of me, things were done e could afford. Started working with Rick P, and then was transferred to Melinda Ridgers. After Melinda started taking care of me, things were done efficiently, professionally and quickly. She was absolutely amazing. Melinda was a great representative of Collins Nissan and any customer would be lucky to be able to work with her. More

Unbelievable service and friendliness. They go above & beyond to help with your car experience. the best dealership ever. definitely recommend paul & melinda for your car experience. & beyond to help with your car experience. the best dealership ever. definitely recommend paul & melinda for your car experience. More

Although Rob was a salesperson in training , he was extremely friendly and willing to answer all our questions expeditiously. If there was something he was unfamiliar with , he went out of his way to g extremely friendly and willing to answer all our questions expeditiously. If there was something he was unfamiliar with , he went out of his way to get the information we required to assist us in the purchase of our vehicle. Melinda was extremely helpful and provided us with various options for extended warranty and vehicle treatments. More

Fred was extremely helpful from the second we entered the dealership. He listened to our needs and helped us select the vehicle that best fit our needs and didn't try to force us into a vehicle we didn't ne dealership. He listened to our needs and helped us select the vehicle that best fit our needs and didn't try to force us into a vehicle we didn't need. The entire team at Collins Nissan was very helpful and well organized and any questions I had were answered quickly and thoroughly. I will definitely be back the next time I need to purchase a vehicle. More

Adam approached us right away when we stepped on the lot. We were only casually looking for a new vehicle at the time. We liked him as a salesman right away-he was very down to earth and not at all pushy. We were only casually looking for a new vehicle at the time. We liked him as a salesman right away-he was very down to earth and not at all pushy. He took us through the buying experience and worked to get our payments into a range that we could afford. Melinda was very friendly and kept us updated throughout the financing process. We had an incident with our trade-in vehicle days before we were to bring it into Nissan and pick up our new truck. Melinda made dealing with this very easy and understood that we had been having a difficult week. She did her best to make our buying experience a positive one, despite the difficulty with our trade-in. The entire staff at Collins Nissan were very friendly and easy going. We appreciated the no pressure sales approach and we felt like we new everyone in the dealership by the time we were finished. Everyone seemed genuinely happy to see us in our new vehicle and we have recommended the dealership to many of our friends already. More

Rick Pinelli was very good to deal with. He didn't pressure us to buy, just showed us the cars we were interested in ! I would recommend him to anyone interested in a Nissan !!! pressure us to buy, just showed us the cars we were interested in ! I would recommend him to anyone interested in a Nissan !!! More