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St. Catharines Nissan
St. Catharines, ON
1,711 Reviews
St. Catharines Nissan has changed ownership as of June 1st, 2018. We are located in the heart of the Niagara Region on Scott and Lake Street in St. Catharines, Ontario. We are committed to providing the highest levels of customer service through our knowledge of the automotive industry and the vehicles we sell and service. We will work hard to earn your business to become a customer of ours for life. We want to show you the difference our dealership provides through Trust, Transparency and a Professional approach. Come see us today and feel the difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 1,711 reviews
November 30, 2013
The customer service received by Derek Schiavone and Paul Rankin was excelent. Both, are excelents employees, their profesionalism is clearly evident. Thank you very much. Rankin was excelent. Both, are excelents employees, their profesionalism is clearly evident. Thank you very much. More
by Marthaeugenia
November 28, 2013
I went to Nissan to look because my daughter bougth a car I went to Nissan to look because my daughter bougth a car there last year and i liked it. When we arrived everyone was very friendly & Rob was he I went to Nissan to look because my daughter bougth a car there last year and i liked it. When we arrived everyone was very friendly & Rob was helpful. I was just looking & we were going to other dealers but Rob got us a good deal on the car. More
by MarlaKay1
November 27, 2013
Service was excellent. Sales team was friendly and efficient. I was into my car everything taken care if within a 5 days. If recommend this dealership to anyone. Thanks for everything. efficient. I was into my car everything taken care if within a 5 days. If recommend this dealership to anyone. Thanks for everything. More
by Tswill57
November 26, 2013
Visited this dealership as recommended by friends. The people that I dealt with treated me with dignity and respect. During the evaluation of various models I was impressed by the lack of pressure to cons people that I dealt with treated me with dignity and respect. During the evaluation of various models I was impressed by the lack of pressure to consider a specific model. The several people that I dealt with all acted in a professional and courteous manner. An all round positive experience. More
by brownn
November 26, 2013
In purchasing our new vehicle we experienced excellent customer service from all staff, especially Melinda and Chris. Chris was very helpful and accommodating as we initially went in to replace our Sent customer service from all staff, especially Melinda and Chris. Chris was very helpful and accommodating as we initially went in to replace our Sentra, and ended up deciding on a Pathfinder. Melinda made the business process simple and efficient, she was very attentive, informative and quick to respond to our questions, and was able to arrange for us to pick up our new vehicle in a convienent and timely manner. Brenda and Peter Graham More
by Graham71
November 23, 2013
Very pleased with my new vehicle..Thanks to all at Collins.I would recommend them.I am looking forward to many happy miles on my new car. Collins.I would recommend them.I am looking forward to many happy miles on my new car. More
by stevefinkelstein
November 14, 2013
Chris provided a easy car buying process, with a no pressure approach making sure I got the vehicle I wanted and needed. I would recommend him to all friends and family ! pressure approach making sure I got the vehicle I wanted and needed. I would recommend him to all friends and family ! More
by 1265jeff
November 14, 2013
Great car buying experience from start to finish. Fred and Derek were extremely helpful through the whole car buying process. Great value and because this was our second car purchased from Collins, we re and Derek were extremely helpful through the whole car buying process. Great value and because this was our second car purchased from Collins, we received a loyalty bonus on top of the other great promotions they were offering, I would definitely recommend Collins Nissan to anyone looking to buy a new Car. Thanks again Fred. More
by Rosecity15
November 14, 2013
The reason why I am writing this review is because of the help and customer service I have received. I went through a tough divorce (its great now btw) and had some credit issues because of it. Derek took help and customer service I have received. I went through a tough divorce (its great now btw) and had some credit issues because of it. Derek took the time to explain the situation to me and helped me understand what I need to do today to get my credit back on track. For me the experience was unusual, in a good way, most dealerships aren't concerned about your credit, there more concerned about selling you a car. With Derek it really felt like he was listening and although I didn't get the car I wanted I know soon I will at a great rate! I also have to thank Bill Martins, I know him and Derek worked together to get me the best deal possible. Thanks again and I will see you soon. More
by Greg94
November 14, 2013
I have been a GM lover for years and have taken a shining to the Nissan Murano. A colleague of mine recomended that I contact Chris who answered any questions that I had with a no pressure approach. He also to the Nissan Murano. A colleague of mine recomended that I contact Chris who answered any questions that I had with a no pressure approach. He also was very patient as I was on the phone with him for quite some time. Chris made me feel valued even though I had never dealt with him before. To me Customer Service is number one in my books and Chris demonstrated that without a doubt. I will therefore not hesitate to contact him personally when I am ready to move forward with my vehicle purchase. More
by harrca
Employees Worked With
