St. Catharines Nissan

Overall customer service at Collins Nissan is Overall customer service at Collins Nissan is exceptionally impressive! From start to finish, our SUV buying experience at Collins Nissan w Overall customer service at Collins Nissan is exceptionally impressive! From start to finish, our SUV buying experience at Collins Nissan was a most pleasant event However, what started our new car-search was neither a pre-planned event nor a much desired event. Just two days after Christmas,in Toronto, my husband and I had a frighteningly bizarre car accident.Our MDX Acura SUV with only 88,000 Km was totalled,a complete write-off! Two weeks later,back in the Peninsula, numbed and disappointed, we reluctantly visited a few car dealerships.At home ,we launched into researching car Consumer Reports. Grudgingly,we began the journey to purchase a replacement vehicle which we certainly had NOT planned for any time soon.Despite financial loss and a lingering physical injury,we are incredibly grateful that there was no loss of life. Therefore we are thankful to all the employees of the Collins Nissan Family for their helpfulness and positive approach in our reluctant journey to buy another vehicle,let alone a brand new one. From our initial greeting by receptionist,Amanda , to Robin and Chris; then, Fred and Geoff and finally,Melinda---- our sincerest appreciation to all of you for shepherding us to a successful outcome,a 2014 Pathfinder. ROBIN EVANS ,Sales Consultant, first welcomed my husband during his initial,solo visit. Thanks to your professional, warm welcome , Robin, your patience and genuine demeanour moved both my husband and I to return later that same day.While Robin had finished his day shift by the time we came back, it was CHRIS VAN WIECHEN who continued our initial exploration to find a good-rated and suitable SUV. We commend Chris for his authentic, no-pressure approach. Chris Van Wiechen strived to fully answer our multi-faceted questions with an earnest, problem-solving approach.Thanks Chris for assisting us with the Pathfinder technology, our enjoyable test drives and even the "colour choice dilemma". FRED FUOCO ,Sales Manager, was a welcolmed participant during and following all sales negotiations.Fred is unique : direct and frank, client-oriented and sincerely attentive to our situation. Thanks Fred for being consistently helpful while devoid of any of the classic undesireable strategies of a " pushy salespersona ". We appreciate your genuine self! General Manager, GEOFF MAC VINNIE , was at once graciously welcoming with a palpable , infectious level of energy and leadership style. Geoff was friendly yet, when necessary, was task-oriented to address the bottom line in our final sale arrangement.Thanks Geoff for steering us to the 2014 model from the 2013 demo.( after all, it wasn't red!) All in all, Geoff's involvement affirmed for us that Collins Nissan employees not only aim to be a cohesive team but in fact are a team that strives to meet the clients' satisfaction,regardless of organizational position. Nissan is fortunate to have such an effective team ! The Collins Team would not be complete without Business Manager , MELINDA RIDGERS . Together, Melinda helped my husband and I finalize the mountain of paperwork . This was done with Melinda's efficient ease,experience and a wecolmed sense of humour.Melinda was straightforward while presenting a vast array of options,choices and best practices.She is accommodating,knowledgeable and ever personable. Melinda was a pleasure to work with.Thanks Melinda for facilitating our vehicle's final "touches" far sooner than expected ! Following the paperwork, we came full circle back to our first contact,ROBIN EVANS . At the front door,we were greeted once again by Robin who now held the keys to our newly purchased SUV. With his signature warm smile and hand shake,he wished us well but not before inviting us to call him soon to schedule a follow-up session to go over any further how-to questions about the operation of the vehicle. We appreciate that he recognized that we need a bit of time to become familiar with our new Pathfinder (aka Ruby)...especially the Navigation System! So, we are now busy reading the humongous manual! As I drove away from the dealership, I felt a welcolmed sense of contentment .My husband and I are now the proud owners of a new 2014 Red Pathfinder, via the Collins Nissan Family who all worked so hard to give us : CUSTOMER SERVICE, QUALITY of WORK , in a pleasant atmosphere of FRIENDLINESS. Bravo to everyone! We now look forward tp future regularly scheduled maintenance appointments with a service department that is classed by many fans as Second to None... . "Nulli Secundus" ! Regards, Franca and Arthur More

Excellent team of Sales Reps that are extremely friendly & helpful. Collins Nissan is a place that actually wants you to drive away happy in a stress free vehicle with a smile. Derek did his absolute best t & helpful. Collins Nissan is a place that actually wants you to drive away happy in a stress free vehicle with a smile. Derek did his absolute best to get my the best car/rate he could and his Associate Rob was very knowledgeable in explaining certain features/functions of my new car. (I still think it was Jason Bourne) :) Hats off to Geoff (General Manager) for welcoming me into the Collins NIssan family. If you want to buy a new/used car and get treated honestly, visit Collins Nissan and let the great team they have there help you out. I know I will return. Very happy with the car I got and look forward to future business. More

I am so impressed by how these guys do business. Melinda Ridgers made the entire sale process a breeze. She was incredibly accommodating and straightforward, and I appreciate that.??I showed up and was warm Ridgers made the entire sale process a breeze. She was incredibly accommodating and straightforward, and I appreciate that.??I showed up and was warmly greeted by Rob Reilly. He was incredibly nice and helpful and was very knowledgeable about the car models and different trim levels and options. Before going to the lot I did plenty of research on Nissan cars for over a month.They did not have the exact car trim model that I was looking for on their lot because this car model is very new It was released only couple weeks ago by Nissan however they managed to locate and get me the exact car with the colour that i wanted within a very short period of time, I am really impressed, these guys are professional.I also got a very competitive price, and they also gave me winter mats for free, very thoughtful of them. I couldn't be happier with the experience. Thank you Collins Nissan! More

Very professional and friendly staff, a great pleasure to do business with. Would most certainly recommend family and friends to the same great service I've received at Collins, Thanks all :) do business with. Would most certainly recommend family and friends to the same great service I've received at Collins, Thanks all :) More

This is our second vehicle purchased through Collins Nissan. We are not local but we make the drive because of the genuine, friendly service. I would like to thank Paul, Derek and Fred for making our ex Nissan. We are not local but we make the drive because of the genuine, friendly service. I would like to thank Paul, Derek and Fred for making our experienence as pleasant as always. We purchased a '14 Nissan Rogue, and we love it! We just returned from a trip to Florida and the fuel efficency was truly unbelievable. Thanks for the wonderful experience. More

Brought Versa in for oil change and tire rotation, everybody was super friendly , were offered shuttle which was nice and car was finished sooner than we expected. everybody was super friendly , were offered shuttle which was nice and car was finished sooner than we expected. More

Both Fred and Derek made good on a fair price at a punctual delivery of our new vehicle.Both exemplified a professional attitude and a humourous disposition to make us comfortable with our new purchas punctual delivery of our new vehicle.Both exemplified a professional attitude and a humourous disposition to make us comfortable with our new purchase. Congratulations. You make Nissan and your customers proud. More

it was very overwhelming for me to finally decide on purchasing a new car. after reading a local flyer I headed to Nissan to see the versa notes. as I walked into the dealership I was greeted right aw purchasing a new car. after reading a local flyer I headed to Nissan to see the versa notes. as I walked into the dealership I was greeted right away and was amazed at how friendly the service was, yet I was still skeptical on the purchase. of course I worried about the financing and then I was sent to Melinda, she helped me feel so at ease and guided me through every option that was offered to me at a price I could afford. when leaving her office I felt totally confident on my purchase and so thankful to her for understanding my fears and her patience with me was impressive! thank you Melinda, and thank you Nissan, I just love my versa note sv! More