St. Catharines Nissan

Very professional, organized and accommodating. Melinda and Chris were very helpful in getting me into the car I wanted. I would highly recommend this dealer for both new and used vehicles. and Chris were very helpful in getting me into the car I wanted. I would highly recommend this dealer for both new and used vehicles. More

The staff greeted me with open arms, and went above and beyond making me feel welcome and part of the family ... not just a customer. My vehicle was delivered on time, and complete, Rob Reilly who is beyond making me feel welcome and part of the family ... not just a customer. My vehicle was delivered on time, and complete, Rob Reilly who is new in the position of finiancal advisor did an excellant job, in delivering and educating me in the payment transaction .. he was very clear in explaining what was going on. Melinda Ridgers, came into the picture at the end of my transaction, ensuring and reviewing all paper work was complete and that I was comfortable to what was explained is to what was on the contracts to avoid any issues or conflicts. Fred Fuoco, made the magic happen and went above and beyond the term customer service, kept in touch with me all the time and kept me up to date on the status of my vehicle, as my schedule is very hetic, he actually came in on his day off to ensure the delivery of my vehicle went well. There are certin steps to ensure a customer is treated with respect and made to feel comfortable on a transaction of this size, the crew and staff at Collins Nissan went above and beyond, this is my second experience with the dealership and it certinally will not be my last More

Robin Evans and Rob Reilly were attentive, friendly and promptly responded to our questions and concerns. Paul Rankin and Robin Evans put together a fair package for our purchase of a new 2014 Nissan Ro promptly responded to our questions and concerns. Paul Rankin and Robin Evans put together a fair package for our purchase of a new 2014 Nissan Rouge SL while respecting the value of our low mileage trade. Robin Evans listened to our wish list for a new vehicle and he directed us to the best vehicle to meet our particular needs. Paul, Robin, and Rob introduced us to several of the other Collins team and we met more friendly customer focused people than we had met in our ten years of dealing at another dealership. Tom and Paula B - St Catharines More

Very friendly staff, we're always will to help me out in every way when looking for a specific truck. Great experience through everything, Rob was very fun and extremely good to deal with. Derek made th in every way when looking for a specific truck. Great experience through everything, Rob was very fun and extremely good to deal with. Derek made the buying experience very easy and enjoyable. Great team you guys have and keep up the great work guys. Will be back again next time I need a car/truck. Thank you very much. More

Great friendly and very helpfull, overall satisfied, able to work with me, small chip in windshield which will be fixed in a couple days at no charge of course. to work with me, small chip in windshield which will be fixed in a couple days at no charge of course. More

I normally do not enjoy car shopping however Fred made my shopping experiencing great. He was knowledgeable, friendly and willing to consider my needs. I would definitely recommend Fred and his team to other shopping experiencing great. He was knowledgeable, friendly and willing to consider my needs. I would definitely recommend Fred and his team to others. More

We were treated with courtesy and respect. We were able to purchase the car we wanted. Derek go us a car loan through Nissan very quickly. to purchase the car we wanted. Derek go us a car loan through Nissan very quickly. More

Very friendly, concerned sales reps. Cooperative to my situation. Melinda was extremely helpful finalizing the paper work, also clearing things up. All are very confident on there roles as a company situation. Melinda was extremely helpful finalizing the paper work, also clearing things up. All are very confident on there roles as a company More

Our rating was excellent across the board.We visited the dealership to view a 2012 Altima that was advertised. We met with Fred and negotiations were fair and reasonable without feeling pressured. We fou dealership to view a 2012 Altima that was advertised. We met with Fred and negotiations were fair and reasonable without feeling pressured. We found Fred and the staff to be knowledgeable, customer centric and very accommodating. It was a pleasure working with everyone and we are pleased with our purchase. Thanks Fred. More

From the moment of talking with them on the phone to entering the doors at the dealership, all the staff were very polite, professional and very helpful. There is a certain amount of stress involved i entering the doors at the dealership, all the staff were very polite, professional and very helpful. There is a certain amount of stress involved in purchasing a big expense item, but they were very respectful and reduced that stress greatly. I was very pleased with the result of the purchase, and they worked with me the whole step of the way, they even went further to get my vehicle ready within 48 hrs for delivery. I would recommend the team at Collins St. Catharines Nissan when looking for a quality product. More