St. Catharines Nissan
St. Catharines, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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From the moment of talking with them on the phone to entering the doors at the dealership, all the staff were very polite, professional and very helpful. There is a certain amount of stress involved i entering the doors at the dealership, all the staff were very polite, professional and very helpful. There is a certain amount of stress involved in purchasing a big expense item, but they were very respectful and reduced that stress greatly. I was very pleased with the result of the purchase, and they worked with me the whole step of the way, they even went further to get my vehicle ready within 48 hrs for delivery. I would recommend the team at Collins St. Catharines Nissan when looking for a quality product. More
What stood out in my experience with Collins Nissan was the interaction with Melinda. We presented her with very particular needs, and she worked hard over the course of several days to get us the deal we the interaction with Melinda. We presented her with very particular needs, and she worked hard over the course of several days to get us the deal we needed with the car we wanted. She was very persistent on our behalf. Nice work, Miss M.! More
Honestly thought it was a great experience. I purchased my first car from here and it was very welcoming. Chris and Derek were both extremely helpful just as much as welcoming. They both take pride in ther my first car from here and it was very welcoming. Chris and Derek were both extremely helpful just as much as welcoming. They both take pride in there jobs and meet the customers needs and wants thoroughly. Fabulous job, I would definately recommend them to others. More
My experience with Collins Nissan was completely b positive. .. Derek was extremely helpful and not only financed us were others dealers wouldn't he got us the exact car we wanted.. I would recommend positive. .. Derek was extremely helpful and not only financed us were others dealers wouldn't he got us the exact car we wanted.. I would recommend this dealership and Derek to all friends and family ..Thank you all again... More
I was contacted by Nissan claiming that there was a great opportunity to upgrade my vehicle to the newest model. When I attended there was some information which was presented which did not add up, but I wa opportunity to upgrade my vehicle to the newest model. When I attended there was some information which was presented which did not add up, but I was not dealing with the normal sales representative, Fred Fuoco. I spoke with Mr. Fuoco and advised him of the situation and he took it upon himself to make the necessary corrections. At the end of the day I felt comfortable with my purchase and satisfied with the service which I received from Mr. Fuoco. I believe that Mr. Fuoco takes pride in his position and takes care of his customer to make sure that they get the best possible deal available. More
Bought a used vehicle from Collins, a month later it was one problem after another. After speaking to Steve, was informed to come back to Nissan and they would swap me for another vehicle. Of course once I one problem after another. After speaking to Steve, was informed to come back to Nissan and they would swap me for another vehicle. Of course once I got there, I was told, they couldn't do it. Surprise... I drove the vehicle for 10 months and spent 3000 on repairs. Even spoke to someone in the head office who told me this situation is wrong and told me she would get back to me.....she never even called me back. This company is awful they are only out to make money. Guess you guys are happy ripping off a single mother. Thank you....for nothing A big lesson learned More
Very friendly and helpful staff. They were able to get me financing when other places couldn't. My Overall Experience is only rated as OK because I did have one issue. After test driving the car I informed S financing when other places couldn't. My Overall Experience is only rated as OK because I did have one issue. After test driving the car I informed Shane that the vehicle pulls to the right while driving to which he responded that it would be fixed when the safety was done on it. I can only assume that whoever did the safety decided that the pull to the right wasn't an issue because the vehicle still pulls. Shane & Derek were great to deal with and I would not hesitate to send my friends to deal with them. I just recommend that if you noticed something wrong during the test drive to do another one before picking the car up especially if it is inconvenient to return to the dealership for them to fix it. More
The folks at Collins Nissan were helpful in every way. From the minute Robin Evans greeted us outside and showed us the vehicle we were interested in, to discussing finances with Melinda, it was a stress From the minute Robin Evans greeted us outside and showed us the vehicle we were interested in, to discussing finances with Melinda, it was a stress free and pleasant experience, especially after being given an even better deal by the dealership manager who's name I'm sorry I don't remember. No hassles and we liked that. Six days later, here we are with our brand new car, and we love it. Richard & Sandie More
We were uncertain for about a month what type of vehicle to purchase. In that month We had looked at landrovers and bmws even contemplated on looking for the vehicle that we sold to find that model again to purchase. In that month We had looked at landrovers and bmws even contemplated on looking for the vehicle that we sold to find that model again and just buy another one(h3) We then came across Collins Nissan .Friendly Customer service is hard to find now a days, whether over the phone or in person. From the moment we walked in we were treated by far the best. Rob from sales was exceptional to deal with. We ended up purchasing our murano that same day pretty much on the spot. The people we dealt with Rob, Fred and Derek were exceptional .....Our murano was due for our first oil change. Wow what a Seamless experience and fantastic communication with Lisa, most importantly our vehicle will always now be serviced there based on our overall experience:) More
I came across Mitsubishi Lancer with low mileage on autotrader, the car was in Collins Nissan in St.Catharines. The dealership has a wonderful friendly atmosphere, all the employees are friendly and ha autotrader, the car was in Collins Nissan in St.Catharines. The dealership has a wonderful friendly atmosphere, all the employees are friendly and happy to help. I was dealing with Fred Fuoco (Assistant Sales Manager), who was by far the best car salesman I have come across so far. I had a complex deal: I was trying to trade in 3 cars and get 2 cars instead. He took my Volkswagen as a trade in for the Mitsubishi, and then called up Northway Ford in Brantford and made the deal happen for the other 2 cars. I ended up with a eye-catching sporty Lancer, brand new Ford Fusion Hybrid, and some cash on top for the trade ins. Wonderful, painless, hassle-free experience. I will definitely recommend this dealership and Fred Fuoco specifically to anyone who is in the market for a car. More