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St. Catharines Nissan
St. Catharines, ON
1,723 Reviews
St. Catharines Nissan has changed ownership as of June 1st, 2018. We are located in the heart of the Niagara Region on Scott and Lake Street in St. Catharines, Ontario. We are committed to providing the highest levels of customer service through our knowledge of the automotive industry and the vehicles we sell and service. We will work hard to earn your business to become a customer of ours for life. We want to show you the difference our dealership provides through Trust, Transparency and a Professional approach. Come see us today and feel the difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 1,723 reviews
June 12, 2014
Great experience with Great guidance along the way Not knowing exactly what to expect when buying a car, Derek helped me understand the process and did the most he could to help me out every step of th Not knowing exactly what to expect when buying a car, Derek helped me understand the process and did the most he could to help me out every step of the way. Very friendly and knowledgable. I walked away from the dealership with the car i wanted and no regrets or second guessing my decisions. More
by enzojh
Employees Worked With
June 06, 2014
Collins Nissan I would definitely recommend going to Collins Nissan to purchase a vehicle. The sales guy Chris I was dealing with was very pleasant. He even sent me I would definitely recommend going to Collins Nissan to purchase a vehicle. The sales guy Chris I was dealing with was very pleasant. He even sent me an email video of the car I wanted to look at, very nice touch. The used car manager Steve is a very nice guy also. We worked out a deal that made us both happy, from the purchase price of the vehicle I wanted to buy, to the purchase price of the vehicle they bought from me, as well as the interest rate and the length of term for the financing. Rob the finance guy is good to deal with. Not only at the time of buying the car, but the couple of phone calls I had with him after I purchased the car. We ran into a couple of bumps after I picked up the car though. The strut mounts were gone, which they arranged to have fixed at the Hyundai dealership, which thankfully was under warranty. The back bumper/quarter panel of the car had a bunch of scratches that they said they would get buffed out and repainted. This wasn't done to my satisfaction the first time, so they had me bring the car back to them. When I received it back the next day it looked great. Since it took 3 trips to finally get my car right, they acknowledged this and compensated me for the time and gas, which was really nice. Overall my experience with them was great and I would definitely recommend them for purchasing your next vehicle. Kevin Welland, ON. More
by kroszell
June 04, 2014
Pleasently Satisfied From the get go the sales department worked for me. My family and I have purchased new vehicles from Collins Nissan in the past and had very good se From the get go the sales department worked for me. My family and I have purchased new vehicles from Collins Nissan in the past and had very good service and experiences. When I needed a second hand vehicle I decided to give them a list of my needs , type of vehicle and price range. I asked them if they came across a vehicle to give me a call. It only took a few weeks before I had a call. The SUV I was shown ticked every box and some boxes I hadn't considered. The asking price was not out of reach and was very comparable to other vehicles of the same make and vintage. After fair negotiations a price was agreed to. I am thrilled to own a vehicle that looks and performs like a much newer car and is one that meets my needs. I will recommend this dealership and staff to friends and family. More
by Kirkby
Employees Worked With
Steve Piro, Rob Reilly
June 03, 2014
Great Just bought a car from Shane, and Rob helped me with all the other details. Both of them were great, and the atmosphere in Collins Nissan was fun, fri Just bought a car from Shane, and Rob helped me with all the other details. Both of them were great, and the atmosphere in Collins Nissan was fun, friendly, and non-threatening. I will recommend this dealership to people looking to get a fair price on a great car! More
by ScottNissan4
Employees Worked With
Rob Reilly
May 31, 2014
Excellent Service Thanks to all the staff at Collins Nissan. I am a return customer because of the excellent service that I have received. Big thanks to Melinda and Chr Thanks to all the staff at Collins Nissan. I am a return customer because of the excellent service that I have received. Big thanks to Melinda and Chris. Great job. Kathryn More
by kathy04
Employees Worked With
May 30, 2014
Excellent service The overall experience was amazing. From knowledgeable staff about the car to the very friendly service with all the paper work. It was all fast and e The overall experience was amazing. From knowledgeable staff about the car to the very friendly service with all the paper work. It was all fast and easy. They made it a whole family wonderful experience. My kids even liked them!!!! More
by TARA1234
May 28, 2014
Great personal Great too deal with and would buy another car from them again , I love the easy experience it's was easy and fast . Harry Canning is great too deal wi Great too deal with and would buy another car from them again , I love the easy experience it's was easy and fast . Harry Canning is great too deal with a+ More
by 1macks
Employees Worked With
Rob Reilly
May 26, 2014
Left stranded A few weeks ago, my 2012 Nissan Versa would not start after a day of sitting in the parking lot of my office. I called Nissan's 24 hour Roadside Assis A few weeks ago, my 2012 Nissan Versa would not start after a day of sitting in the parking lot of my office. I called Nissan's 24 hour Roadside Assistance program, who were helpful enough, sending a tow truck to bring my car to the closest dealership for service. The helpfulness ended there. I was left in the parking lot after being told the service centre was closed, not Collins Nissan's fault, I know. It turned out the service centre was open, which I found out when I called Roadside Assistance back and was patched through to the dealership. At this point, Collins took over and I couldn't have been more disappointed with the solutions I was offered. I commute to work from Hamilton, so when my car broke down, I was left in a parking lot in a city that is 45 minutes from where I live. When I explained this to Collins Nissan, the only solution I was offered was an apology. They did not have a vehicle they could loan me nor would they assist me in renting a vehicle to get me home. I was able to find overnight accommodation with family in the city, which was not an ideal solution. For all Collins knew, I was left in a parking lot with nowhere to go and no way to get anywhere. The next day I was "reassured" that the malfunction was covered under warranty and that it would not cost me anything out of pocket to have repaired. Not the case, as my vehicle still wouldn't be repaired until the next day, leaving me stranded for another night away from home. Collins Nissan did not even attempt to help me find a solution to get me home. Again, I was offered an apology followed by "but it's just our policy." I also emailed the dealership, attn: general manager and service manager, and did not receive a response or even acknowledgement of my email. Based on Collins Nissan's "policy" of leaving customers stranded in parking lots, away from home, and not responding to concerns, I will not be bringing my vehicle back to be serviced. More
by CarlyA
May 25, 2014
Purchase of Car I was very pleased with my shopping for a car with Melinda and Dammy. They are very knowledgeable and professional. Melinda went above and beyond to I was very pleased with my shopping for a car with Melinda and Dammy. They are very knowledgeable and professional. Melinda went above and beyond to ensure my new car was received in great condition!! LOVE MY NEW CAR!! More
by Annie07
May 24, 2014
Thank You Derek Schiavone !!! Thank you so much Derek Schiavone for helping me get my first car !!! I am so inlove with it. You were awesome with the entire process and very quick! Thank you so much Derek Schiavone for helping me get my first car !!! I am so inlove with it. You were awesome with the entire process and very quick! I recommend everyone to go to Collins Nissan no matter what your situation is they will help you get into a car you want and enjoy :) again thank you sooooo much Derek !! It was a pleasure doing business with you! I LOVE MY CAR !!! More
by AmberS46
