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St. Catharines Nissan
St. Catharines, ON
1,711 Reviews
St. Catharines Nissan has changed ownership as of June 1st, 2018. We are located in the heart of the Niagara Region on Scott and Lake Street in St. Catharines, Ontario. We are committed to providing the highest levels of customer service through our knowledge of the automotive industry and the vehicles we sell and service. We will work hard to earn your business to become a customer of ours for life. We want to show you the difference our dealership provides through Trust, Transparency and a Professional approach. Come see us today and feel the difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 1,711 reviews
February 03, 2016
Amazing Service Amazing dealership friendly staff especially MR Carroll and Nelson my concerns were addressed. Best Service Center with Knowlegable Service Tech an Amazing dealership friendly staff especially MR Carroll and Nelson my concerns were addressed. Best Service Center with Knowlegable Service Tech and Service Parts Manager! Thanks Again, Sandro Benitez More
by Sandro B
Employees Worked With
Nelson Mason, Michael Carroll
February 02, 2016
Service department My Nissan Murano came with synthetic oil for a reason...it is recommended by the manufacturer. I found out that the service department decided to dump My Nissan Murano came with synthetic oil for a reason...it is recommended by the manufacturer. I found out that the service department decided to dump regular oil into my car....this is inexcusable. I can get stupid oil changes by oil jockeys on every corner, I go to my dealer for the proper service.... I decided to go to a corner quick lube to see what they would do...and sure enough the first thing they to me was,,,,this car uses synthetic oil and will look through their data base to make sure their oil is the same as Nissian recommend synthetic oil.......what a shocker to find out that the corner quick lube is really the best place to take your 2012 Nissian Murano for oil changes....I will never purchase another car from those dealers that are part of the auto group in St. Catharines.... Don't get me wrong here...the sales department were great, the finance depart were great...everyone is friendly and professional......But they lack in a department that can generate the biggest profit for a dealership.......can't even do a simple oil change....yikes More
by Wayne R. Lewis
Employees Worked With
This no individuals fault...because 'stupid' can appear in other departments in that auto group.
February 02, 2016
Amazing Experience Amazing team to work with from sales to financial to management. I will be coming back to this dealership for my next car for sure. Amazing team to work with from sales to financial to management. I will be coming back to this dealership for my next car for sure. More
by Sean
Employees Worked With
Fred Fuoco, Steve Piro, Michael Carroll, Erin Flynn, Jordan Adelstein
February 01, 2016
Thank you Rob Reilly!! Nothing but good things to say about this place. Very efficient, trustworthy and want nothing but the best for their future buyers/buyers. Personally Nothing but good things to say about this place. Very efficient, trustworthy and want nothing but the best for their future buyers/buyers. Personally I dealt with Rob Reilly. Very professional, helpful and knowledgeable. You made such a hard/long process of buying a new car, easy and not stressful. Rob, thank you. All my colleagues at Niagara EMS know about you and Collins Nissan, on how amazing you guys are! They will be stopping by if they ever need a new car! Keep it up!! P.S Love the new car!! More
by gilletak
Employees Worked With
Rob Reilly
January 31, 2016
Cruzin'! I was apprehensive going to a dealer given my situation but Derrick and Rob walked me through every step and made the entire process easy. I came away I was apprehensive going to a dealer given my situation but Derrick and Rob walked me through every step and made the entire process easy. I came away with a great car within my budget! More
by Cruzin
January 30, 2016
Happy owner of a 2016 Rogue Had a very pleasant buying experience at Collins Nissan. At 60 years old this is my first brand new car and I couldn't be happier with how easy and co Had a very pleasant buying experience at Collins Nissan. At 60 years old this is my first brand new car and I couldn't be happier with how easy and comfortable the process was. Thanks to Jordan and the rest of the staff at Collins Nissan. More
by Claytron
January 29, 2016
Very Happy! Highly recommend paying a visit to Derek and Rob! They were very friendly and easy to talk to. They were very helpful with finding exactly what car I Highly recommend paying a visit to Derek and Rob! They were very friendly and easy to talk to. They were very helpful with finding exactly what car I was looking for. Derek worked hard to find me the best rates possible and kept my monthly payments low while working with what I could afford. Rob thoroughly went through the car and showed me all the controls and settings from front to back. Overall, they made it a quick and easy process to find the perfect car. Thanks guys! More
by TeriL
January 27, 2016
First trip to nissan Went to Nissan in st.catharines as I was just starting to look for a new vehicle,no particular reason to go there ,just to look. I was greeted by Jor Went to Nissan in st.catharines as I was just starting to look for a new vehicle,no particular reason to go there ,just to look. I was greeted by Jordan with a friendly smile and a hand shake.We sat down and talked it out to see what I was looked for,went for a test drive and didn't take long for Jordan to know what I was looking for.I lifted that day as I wanted a better deal. Jordan did everything he could to get me into that one vehicle he knew I wanted. I thank Jordan,Mike,Paul and then Kelly she was so friendly and easy to talk to,so the visit to Nissan was great and I got what I wanted and happy with. Thank you everyone Sheila Robb More
by Gun Rogue sl
Employees Worked With
Paul Rankin, Michael Carroll, Kelly Watton, Jordan Adelstein
January 26, 2016
Great experience Everyone at Nissan is amazing!! Very helpfull and worked there hardest to get me Into a vehicle. One hundred percent I would recommend niasan to every Everyone at Nissan is amazing!! Very helpfull and worked there hardest to get me Into a vehicle. One hundred percent I would recommend niasan to everyone! They worked around my schedule and made it work for me. More
by Preston89
Employees Worked With
January 25, 2016
Oil change Took me early understanding my needs and tight timelines. Truck was quickly serviced and I was on my way before the estimated timeline provided. Tha Took me early understanding my needs and tight timelines. Truck was quickly serviced and I was on my way before the estimated timeline provided. Thank you More
by Titan13
Employees Worked With
Lisa Owens
