St. Catharines Nissan

We returned to Collins Nissan for a reason The sales person, Ryan, was easy to talk to and he understood what we wanted in a car. He took the time to explain things in detail and assured us tha The sales person, Ryan, was easy to talk to and he understood what we wanted in a car. He took the time to explain things in detail and assured us that he would do his best to get us the car we wanted. If you ever decide to buy a Nissan vehicle, go find Ryan. Look for the youngest guy there. Don't let his age fool you. He's top notch and easy to connect with. Krista was understanding when it came to our finances and she worked diligently to get the payments to match our budget. She was sincere and forthright when it came to financials - making sure we were comfortable with our financial options. Collins Nissan always has the best staff working there. We are repeat customers because we knew that we were going to get the service we wanted with caring people. Even the woman at the front desk had a big smile as she greeted us each time we went in. As long as we live in St. Catharines, we will always go back because of the people. More

A car buyer's dream! Everyone at the dealership was personable and appeared to enjoy their jobs. In the past, I would've shied away from young sale people, seeking out th Everyone at the dealership was personable and appeared to enjoy their jobs. In the past, I would've shied away from young sale people, seeking out the more seasoned. Ryan, despite being quite young, was a breath of fresh air. He was very knowledgeable about our vehicle but also didn't feed us any b.s. Not once did we feel pressured to buy anything. He appeared genuine and wasn't afraid to ask for help if he couldn't answer our questions. He even walked us through the lot so that we could see each colour option of the Nissan Rogue. We also had the pleasure of meeting Krista, who works in finance. She worked hard on her end to get us the payment within our budget. She also made it clear that if she wasn't sure about our questions, she would get the right answer from the manager. She was genuine and made us feel like valued people and not just another customer. This is our second Nissan from Collins Nissan. More

Great service with a friendly environment Great customer service by Ryan at Collins Nissan he was ever knowledgeable with all the cars. Everyone was very friendly and made u feel comfortable w Great customer service by Ryan at Collins Nissan he was ever knowledgeable with all the cars. Everyone was very friendly and made u feel comfortable while choosing a car.. More

Great Customer Service Love my new 2016 Nissan Rogue SV ... From the time I walked into Collins Niisan to when I picked up my Rogue I was treated with such amazing custom Love my new 2016 Nissan Rogue SV ... From the time I walked into Collins Niisan to when I picked up my Rogue I was treated with such amazing customer service, from the salesman Robin Evan who took me out to test drive the Rogue to Krista the finance manager who worked so hard to get me where I needed to be with the financing, when I arrived to pick up my new vehicle I was introduced to Nelson who was amazing as he walked me through all the details of my Rogue with such patience and care to ensure I was completely happy and comfortable, he went above and beyond to make sure I had everything I wanted on my Rogue, Nelson and Krista are top on my list as why i will recommend Collins Nissan to all my friends and family Thank so much, I love my Rogue Sincerely Sandra Degazio More

Excellent Experience_ Leasing Just leased an Altima from Collins Nissan. It was an excellent experience. I was double minded and unsure. Their staff, Victor, Mike, and Kelly all we Just leased an Altima from Collins Nissan. It was an excellent experience. I was double minded and unsure. Their staff, Victor, Mike, and Kelly all were very helpful and very calmly addressed my never ending questions. More

My Best Nissan Experience I just recently picked up my 2016 Nissan Juke while trading in my 2011 Juke. This is my 4th Nissan product and by far my best experience! My previous I just recently picked up my 2016 Nissan Juke while trading in my 2011 Juke. This is my 4th Nissan product and by far my best experience! My previous purchases have been through GTA dealerships and were less than memorable. From the 1st time I came in just "to admire" a showroom model while picking up my car from service to the final delivery standing with Nelson Mason by my car with a sold sign I was made to feel special and a valued customer. Nelson went above and beyond, always keeping me informed as to the status of my vehicle. I went with Cosmic Blue with Cayenne trim, although that wasn't my 1st choice and I'm so glad I did; I get compliments on it all the time. Nelson even went so far as to install some extra trim on the interior including colour matching mats. But the piece de resistance was coming to take delivery and finding that he had put in the illuminated kickplates that I had expressed an interest in purchasing at some point. Now THAT is an exceptional salesman!! As well, he scheduled my 1st service appointment for my new car. My financial manager, Kelly Watton, was great as well, never pressing me to purchase any products and explaining all my paperwork. I had not planned on getting the extended warranty but when I found out it was refundable if I don't have to use it that was definitely a selling feature. All in all, it was a most pleasurable experience and I would not hesitate to recommend the whole team there. I have always had great service at their service department and now I know their sales department, in particular, Nelson Mason, is exceptional! More

"Quality Service Meets Quality Vehicles" I decided to purchase a new car for my birthday and decided to go with Collins Nissan on Scott Street here in St. Catharines, since I have always love I decided to purchase a new car for my birthday and decided to go with Collins Nissan on Scott Street here in St. Catharines, since I have always loved the look and features of their vehicles. Being that it was my very first purchase from a dealership I was extremely nervous. I was appointed Derek Schiavone whom, I instantly felt comfortable with. He went to great lengths to make the process as simple and quick as possible and explained everything so clearly to me. He listened to what I was looking for and managed to match me with THE perfect car to suit my needs which, might I add, was very affordable. I felt like I was relating to family because he always looked after my best interest. It was tsuch an amazing experience and I will continue to recommended this dealership to all my friends, family even my neighbors. I am one happy birthday girl! Thank you so much Derek Schiavone and thank you Nissan for making such beautiful vehicles. They truly speak for themselves. More

They Made It Work When my wife and I strolled in on a Sunday to simply browse, we were met by several friendly (but not pushy) folks. We had just begun to shop around b When my wife and I strolled in on a Sunday to simply browse, we were met by several friendly (but not pushy) folks. We had just begun to shop around but my wife fell in love with a red Rogue SL. After some discussion, we decided to lease the Rogue. However, my wife and I had not done our personal and business homework and as a result encountered a complication regarding our trade-in. I discussed the situation with our Collins Sales guy Nelson, and then with Manager, Tony Garafoli. With their help, everything worked out beyond our expectations. Within a couple of days the Rogue was ours. We love our Rogue SL and we feel like we made new friends at Collins...especially former race car driver, Nelson Mason. Also kudos to Kelly Watton who was very patient with us. I have bought and leased many cars in my lifetime in Canada and in the US but I don't recall ever feeling quite as valued a customer. The day we picked the car up, they came out to the parking lot to congratulate us and take our picture standing in front of our red Rogue. Classy! More

Great service Dominic, Krysta, Victor, were very helpful Went on a road test and found the car we liked. With this car being a 4 cyl. we expect great fuel economy Dominic, Krysta, Victor, were very helpful Went on a road test and found the car we liked. With this car being a 4 cyl. we expect great fuel economy More

"Great Service" Family oriented Business, I felt like home!! Kevin went beyond his duties to accommodate me with my new car. It was fun, easy and enjoyable. He made things happen quickly and promptly. I love my Kevin went beyond his duties to accommodate me with my new car. It was fun, easy and enjoyable. He made things happen quickly and promptly. I love my 3Z0 *Z, More