St. Catharines Nissan
St. Catharines, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Very Satisfied! Jordan was very attentive to our needs and worked diligently to find us the perfect vehicle at the perfect price! Thanks Jordan for exceeding our exp Jordan was very attentive to our needs and worked diligently to find us the perfect vehicle at the perfect price! Thanks Jordan for exceeding our expectations! We look forward to purchasing our next vehicle from you! More
Effortless Victor was very helpfully answered all of our questions. He replied to emails promptly and professionally. He explained the options in all trim levels Victor was very helpfully answered all of our questions. He replied to emails promptly and professionally. He explained the options in all trim levels. Very easy to work with. Mike the general manager was very professional and there to help if needed. Kelly helped us choose financing and warranty options. Everyone was a real pleasure to work with. More
My new car Jordon was a great salesman. Easy going and very personable. However, my experience with Krista was unsettling. Understanding that personal finances a Jordon was a great salesman. Easy going and very personable. However, my experience with Krista was unsettling. Understanding that personal finances are a sensitive subject she pushed my comfort level during our meeting and then approached me again in the hallway to talk once again. This made me feel very uncomfortable. Your senior financial advisor Derek saved the sale. If it wasn't for him I would have walked away from my purchase. More
Love my Pathfinder I had an amazing experience at Collins Nissan thanks to Nelson and Kelly. The staff were warm and welcoming, genuine, honest, and fair. Their level of I had an amazing experience at Collins Nissan thanks to Nelson and Kelly. The staff were warm and welcoming, genuine, honest, and fair. Their level of knowledge and accommodation was second to none. In all my years of car buying, I have never been assisted by someone as thorough and knowledgeable on his product as Nelson. He narrowed down exactly what I was after, he checked all the boxes, and on delivery, made sure I was a complete Pathfinder expert before I drove away. I already feel like I have gotten every dollars worth. Thank you to the entire team, and Kelly was absolutely amazing working all the paperwork and making the entire experience one I will never forget. More
We returned to Collins Nissan for a reason The sales person, Ryan, was easy to talk to and he understood what we wanted in a car. He took the time to explain things in detail and assured us tha The sales person, Ryan, was easy to talk to and he understood what we wanted in a car. He took the time to explain things in detail and assured us that he would do his best to get us the car we wanted. If you ever decide to buy a Nissan vehicle, go find Ryan. Look for the youngest guy there. Don't let his age fool you. He's top notch and easy to connect with. Krista was understanding when it came to our finances and she worked diligently to get the payments to match our budget. She was sincere and forthright when it came to financials - making sure we were comfortable with our financial options. Collins Nissan always has the best staff working there. We are repeat customers because we knew that we were going to get the service we wanted with caring people. Even the woman at the front desk had a big smile as she greeted us each time we went in. As long as we live in St. Catharines, we will always go back because of the people. More
A car buyer's dream! Everyone at the dealership was personable and appeared to enjoy their jobs. In the past, I would've shied away from young sale people, seeking out th Everyone at the dealership was personable and appeared to enjoy their jobs. In the past, I would've shied away from young sale people, seeking out the more seasoned. Ryan, despite being quite young, was a breath of fresh air. He was very knowledgeable about our vehicle but also didn't feed us any b.s. Not once did we feel pressured to buy anything. He appeared genuine and wasn't afraid to ask for help if he couldn't answer our questions. He even walked us through the lot so that we could see each colour option of the Nissan Rogue. We also had the pleasure of meeting Krista, who works in finance. She worked hard on her end to get us the payment within our budget. She also made it clear that if she wasn't sure about our questions, she would get the right answer from the manager. She was genuine and made us feel like valued people and not just another customer. This is our second Nissan from Collins Nissan. More
Great service with a friendly environment Great customer service by Ryan at Collins Nissan he was ever knowledgeable with all the cars. Everyone was very friendly and made u feel comfortable w Great customer service by Ryan at Collins Nissan he was ever knowledgeable with all the cars. Everyone was very friendly and made u feel comfortable while choosing a car.. More
Great Customer Service Love my new 2016 Nissan Rogue SV ... From the time I walked into Collins Niisan to when I picked up my Rogue I was treated with such amazing custom Love my new 2016 Nissan Rogue SV ... From the time I walked into Collins Niisan to when I picked up my Rogue I was treated with such amazing customer service, from the salesman Robin Evan who took me out to test drive the Rogue to Krista the finance manager who worked so hard to get me where I needed to be with the financing, when I arrived to pick up my new vehicle I was introduced to Nelson who was amazing as he walked me through all the details of my Rogue with such patience and care to ensure I was completely happy and comfortable, he went above and beyond to make sure I had everything I wanted on my Rogue, Nelson and Krista are top on my list as why i will recommend Collins Nissan to all my friends and family Thank so much, I love my Rogue Sincerely Sandra Degazio More
Excellent Experience_ Leasing Just leased an Altima from Collins Nissan. It was an excellent experience. I was double minded and unsure. Their staff, Victor, Mike, and Kelly all we Just leased an Altima from Collins Nissan. It was an excellent experience. I was double minded and unsure. Their staff, Victor, Mike, and Kelly all were very helpful and very calmly addressed my never ending questions. More
My Best Nissan Experience I just recently picked up my 2016 Nissan Juke while trading in my 2011 Juke. This is my 4th Nissan product and by far my best experience! My previous I just recently picked up my 2016 Nissan Juke while trading in my 2011 Juke. This is my 4th Nissan product and by far my best experience! My previous purchases have been through GTA dealerships and were less than memorable. From the 1st time I came in just "to admire" a showroom model while picking up my car from service to the final delivery standing with Nelson Mason by my car with a sold sign I was made to feel special and a valued customer. Nelson went above and beyond, always keeping me informed as to the status of my vehicle. I went with Cosmic Blue with Cayenne trim, although that wasn't my 1st choice and I'm so glad I did; I get compliments on it all the time. Nelson even went so far as to install some extra trim on the interior including colour matching mats. But the piece de resistance was coming to take delivery and finding that he had put in the illuminated kickplates that I had expressed an interest in purchasing at some point. Now THAT is an exceptional salesman!! As well, he scheduled my 1st service appointment for my new car. My financial manager, Kelly Watton, was great as well, never pressing me to purchase any products and explaining all my paperwork. I had not planned on getting the extended warranty but when I found out it was refundable if I don't have to use it that was definitely a selling feature. All in all, it was a most pleasurable experience and I would not hesitate to recommend the whole team there. I have always had great service at their service department and now I know their sales department, in particular, Nelson Mason, is exceptional! More