St. Catharines Nissan

Good Experience for First Time Buyers We were first time vehicle buyers and our experience was largely positive. Kevin went out of his way to help us through the process and to make sure t We were first time vehicle buyers and our experience was largely positive. Kevin went out of his way to help us through the process and to make sure that all of our questions were answered and that we were able to see everything that we wanted to see. He was very thorough and very eager to help. We would definitely recommend Kevin to others. Minus on the dealership because there were not very flexible and wanted to deliver the vehicle asap, even through we were from out-of-town and let them know that we would have limited availability to pick up our new vehicle in the week to follow. More

Best overall experience ever..... hands down applied online and was contacted by Christopher VanWiechen, I was 100% sure that I would not be approved because of my credit and other dealors refusi applied online and was contacted by Christopher VanWiechen, I was 100% sure that I would not be approved because of my credit and other dealors refusing my application, but I am expecting a second baby and I taught oh well why not try again, Christopher called us in and we submitted an application within the same day he called me back and told me a few used vehicles that he may get me in as we were pre-approved, I could not believe it and was super excited. To make things even better instead of trying to get us in a used vehicle Christopher worked his magic and for some reason I was able to walk out of Collins Nissan with a brand new 2017 Nissan Pathfinder. I never taught I would of ever been able to get approved for a used vehicle much less a new vehicle, I don't know what Christopher and his team did but it was magical. Christopher was so easy to deal with and he puts everything behind getting you what you want. I would recommend Christopher and Collins Nissan to everyone who doubt themselves on whether they will get approved or not. If Christopher and Collins Nissan can't help you then no one else can. More

HANDS DOWN COLLINS NISSAN! BEST EVER SERVICE IN 40 YRS! I have been to many dealerships in the last 40 years. I have NEVER experienced anything like the service I received from Collins Nissan in St Catharin I have been to many dealerships in the last 40 years. I have NEVER experienced anything like the service I received from Collins Nissan in St Catharines. I first called and spoke to Fred. A price over the phone was given to me. I walked in and the price didn't change! ALL other dealerships will give me a price and and I will go in and their price inflated. I am soooooo pleased with how Fred treated me. From the time I walked in Judy the receptionist greeted me with a big smile soooo friendly and she paged Fred. Fred took me to his office completed paperwork in no time. He then on the way to get my vehicle financed with Misty..Fred introduced me to the employees . They ALL had a smile on their faces. NOT A FAKE SMILE! They are ALL so down to earth ...felt I knew them all ...Felt like family/friends. I really felt welcomed and they were ALL so helpful and friendly and everything went smoothly from start to finish! MANY THANKS to FRED!! You are the BEST!!... THANK YOU SOOOOOO MUCH!!! Many THANKS to MISTY for getting my financed approved and my car out the door!! What a beautiful person you are! You made everything go soooo smoothly too. GREAT TEAM!!! I WILL be referring friends and family your way! WHAT A BREATH OF FRESH AIR!!! FRED,MISTY and the BUNCH at COLLINS NISSAN ...THANKS A MILLION!!! Like Arnold Schwarzenegger says " I WILL BE BACK " LOL More

Service and warranty is crap Beware if your vehicle has a repeating issue , no one cares why it happens, and when warranty goes, u r screwed and on your own Beware if your vehicle has a repeating issue , no one cares why it happens, and when warranty goes, u r screwed and on your own More

An overall great experience My experience at this dealership has been great from my 1st phone call to the test drive. I felt I had chosen the right place to search for a car . I My experience at this dealership has been great from my 1st phone call to the test drive. I felt I had chosen the right place to search for a car . I will be going back to this dealership when I am ready to purchase my next vehicle. I would highly recommend this dealership to anyone looking for a vehicle. More

My first car and they made it easy I looked around at as many dealerships as I could and searched through auto trader for months. I had lost hope of getting a vehicle that would be what I looked around at as many dealerships as I could and searched through auto trader for months. I had lost hope of getting a vehicle that would be what I needed and wanted without going broke until I was told I could finance within my budget. I went to Collins Nissan for a few reasons. The staff there always seems so friendly, their vehicles are affordable, and I wanted to see if I could afford a Rogue. When I got to the dealership I was greeted by Fred Fuoco a sales manager who immediately made me feel as if I was part of the family. I told Fred what I was looking for and he set me up to test drive a used Murano that was within my budget. Another member of their team, Robert Turco came along for the test drive to gauge my experience in the Murano. When I told him my feelings on the vehicle he set me up to test drive a 2017 Rogue that was still within my comfort zone as far as budget went. Within an hour of driving the 2017 Rogue S I fell in love with the vehicle. It handled well, felt comfortable to sit in, and had all the cargo capability I initially sought for in a pickup truck, but it had a luxurious feeling to it. Robert and Fred both went over numbers with me and we agreed on a financing term that worked for me. With numbers agreed on it was off to Misty to discuss warranty, ASP, among other things. Misty went over the Nissan Added Security Plan with me and discussed other options that were available to me. She assisted me with fine tuning the ASP to make sure it was something I was comfortable with while still keeping it reasonable for my driving habits. Misty submitted my credit approval and said with her going out of town that night that I would be further assisted by another gentleman in their team, Rob Reilly. Rob called me to inform me of my approval and walked me through the next steps and worked with my insurance company to make sure I wouldn't have any trouble picking up my vehicle with a G1 licence. On delivery day I met with Rob to go over paperwork and my contract. He explained everything in a way so simple even I could understand it. What seemed like a short period of time signing papers and discussing the paperwork I was back in the show room being congratulated on buying my first car. Robert Turco walked me over to my car to explain how to use all of the features and even paired my phone for me. Even the gentleman that detailed my car, Scott, came out to make sure I was happy with it. It was spotless and shiny I couldn't have been happier if I tried. With one last payment being made I met their parts manager, Steve Ducross, that assured me if I needed anything to speak to him. I mentioned to my dad even though I have the Nissan ASP I want to put an "Oh crap" bag in my trunk in case I don't have the ability to call them. Steve said he may have something that could help with that and grabbed me a brand new Nissan back pack to get me started on my emergency bag. I met a lot of people with smiles on their faces that were ready to work with me and help me through the entire process of purchasing my first vehicle. From budget and test drives to setting my oil change and tire rotation counters to assure I am able to keep up with my maintenance. I could not be happier with my experience from start to finish. More

The best experience, I can only say that I am in love with my car, happy with the attention of my salesman and very pleased there is no better satifacion. I can only say that I am in love with my car, happy with the attention of my salesman and very pleased there is no better satifacion. More

Nissan Juke I recently leased a Nissan Juke and the staff was very kind and accommodating. They focus on great customer satisfaction. I would recommend this deal I recently leased a Nissan Juke and the staff was very kind and accommodating. They focus on great customer satisfaction. I would recommend this dealership. More

2nd Time Satisfied Customer We would highly recommend Collins Nissan. The atmosphere is friendly and the service is second to none. Fred Fuoco went out of his way to make our We would highly recommend Collins Nissan. The atmosphere is friendly and the service is second to none. Fred Fuoco went out of his way to make our purchase a positive experience. This is the 2nd Nissan we have purchased in 11 months from Collins Nissan and we would highly recommend them, and in particular Fred. Krista and Rob also made the purchase process smooth and informative. Thanks Collins Nissan. More

Excellent service Domenic was informative and we never felt rushed through the process. This is my second purchase from Collins Nissan and I only have good things to s Domenic was informative and we never felt rushed through the process. This is my second purchase from Collins Nissan and I only have good things to say about after sales service. More