St. Catharines Mazda

Great customer service When my wife and I decided on purchasing a new car to mark our 10th year wedding anniversary, it was no easy feat. Hopping from one dealership to the When my wife and I decided on purchasing a new car to mark our 10th year wedding anniversary, it was no easy feat. Hopping from one dealership to the next in St. Catharines and weighing our options was darn exhausting. We initially arrived at Mazda St. Catharines sceptiscm, however the employees were very courteous and not overly looking to force a deal (you know what I mean?). They came across as genuine and knowledgeable. Then when we saw the car we'd been looking for (unknowingly) we just needed the guidance to ensure it checks off all our needs and budget. I should mention a sales rep Stephanie we went over and beyond to drive around the city (as I had run some chores) while test driving. All in all, it's been a pleasant experience. I've had no complain whatsoever More

Excellent Buying a new car from this dealership was a very positive experience! Lorrie was very knowledgeable and a pleasure to deal with! I'm extremely happy w Buying a new car from this dealership was a very positive experience! Lorrie was very knowledgeable and a pleasure to deal with! I'm extremely happy with my CX-3, the whole transaction was positive. Would definitely recommend them. I also really like that this is a family owned business. More

I anm a satisfied repeat customer Dealt with sales rep Ken Legault, who made the transaction a very professional & enjoyable experience. Jeff Tardiff from Service & Steve Oddy, my r Dealt with sales rep Ken Legault, who made the transaction a very professional & enjoyable experience. Jeff Tardiff from Service & Steve Oddy, my regular Mazda mechanic, also pitched in with their technical expertise with the new 2019 model which rounded out the whole purchase . More

Amazing Jeff k. Was very knowledgeable and went above and beyond with his service. Very helpful and personable. Russ and the finance team were wonderful Jeff k. Was very knowledgeable and went above and beyond with his service. Very helpful and personable. Russ and the finance team were wonderful too. More

Above & Beyond One of the last Family owned dealerships in the area, truly a "unique" buying experience. Chase and Ray were both a pleasure to work with, very accomm One of the last Family owned dealerships in the area, truly a "unique" buying experience. Chase and Ray were both a pleasure to work with, very accommodating. I'm very pleased with the whole process, never felt any pressure. I'm happy with my Mazda! More

Amazing This was the first time I purchased a new car. It was amazing, they thought of everything and took the time to explain EVERYTHING, which was a great h This was the first time I purchased a new car. It was amazing, they thought of everything and took the time to explain EVERYTHING, which was a great help and made it all less intimidating. Thank you! More

Bought our second vehicle from St. Catharines mazda Jeff was awesome I was looking at two vehicles the Elantra and the Mazda 3 I went with the Mazda because of Jeff he was knowledgeable and didn’t press Jeff was awesome I was looking at two vehicles the Elantra and the Mazda 3 I went with the Mazda because of Jeff he was knowledgeable and didn’t pressure me he answered all my questions and made sure this was the vehicle I would like. I was very specific on my vehicle as I wanted manual transmission and Jeff understood my needs. My wife purchased a vehicle in 2013 from here and has had nothing but good luck the service dept has always made sure that we were looked after and never overcharged or asked to do extra to the vehicle that didn’t need to be done and they are very reasonable cost wise. We will be purchasing a nother vehicle in the next year or two and it will also be a Mazda as they are great vehicles and this dealership stands behind their product More

Great Staff, Friendly, Quick, No Pressure Sale! I had a great experience at the St Catharines Mazda dealership. This is not my first car, but it is my first experience at this dealership and I had a I had a great experience at the St Catharines Mazda dealership. This is not my first car, but it is my first experience at this dealership and I had a great time! As much as buying a new or used car can be stressful, my sales consultant, Chase Bell was amazing. He was very welcoming, full of information and did not pressure me at all. I was very surprised at how much time and patience he had to make me feel comfortable and aware of the whole process. He was the only one, out of all the other brand dealerships I went to before hand (I regret not coming to Mazda first), none of them actually had a salesperson that cares as much as Chase and was not just trying to get the sale! This Mazda dealership was a HUGE difference! Chase introduced himself right away, and within 5 minutes I was introduced to the used and new car managers. Very family like in this place! I would like to thank Chase for his patience and well done on the sale. I will be returning to this location for sure for my next car along with many referrals, because of the people I got to deal with. Kudos as well to the used car manager Jeff, along with Raymond the new cars manager, and Alecia, the financial services manager. Great team, great dealership, great time! Thank you Mazda St. Catharines! More

Excellent Service Informed staff, friendly dealership, very customer service- oriented Appreciate the opportunity to ask questions and confirm understanding of feature Informed staff, friendly dealership, very customer service- oriented Appreciate the opportunity to ask questions and confirm understanding of features after the sale Craig Allen understands what an effective sales process is. More

Quick friendly and easy Great experience, we are returning customers and had another efficient and easy transition. Our sales rep was awesome and the finance department was o Great experience, we are returning customers and had another efficient and easy transition. Our sales rep was awesome and the finance department was organized and so easy to work with! More