St. Catharines Mazda
St. Catharines, ON
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146 Reviews of St. Catharines Mazda
Very pleasant experience with this dealership. Greeted Very pleasant experience with this dealership. Greeted by Sales Rep Cam Wilson and brased ourselves for the usual sales pressure and were surprised Very pleasant experience with this dealership. Greeted by Sales Rep Cam Wilson and brased ourselves for the usual sales pressure and were surprised to find him professional and friendly but not at all pushy. During the test drive for the CX5, he was very informative. When we advised we wanted to check out other vehicles, he did not become aggressive or pushy. During the sales process other staff members took time to speek with us. The Finance Manager, Alicia, was informative but in no way pressured us. Overall, it was a friendly, relaxed atmosphere anf we would recommend this dealership to others. We would particularly recommend Cam Wilson. We have been buying cars for over 45 years and he is one of the best Sales Reps we have encountered. A few days after the delivery of our CX5, he took the time to call and see if there were any problems. If we go to the dealership for any reason, he takes the time to speak to us. More
We were not very familiar with Mazdas, but the Mazda 3 had been recommended by a relative. Certainly, the 0% financing was a factor, as well, in our decision to visit to St. Catharines Mazda. Our previous had been recommended by a relative. Certainly, the 0% financing was a factor, as well, in our decision to visit to St. Catharines Mazda. Our previous car was 8 years old with 200,000 kms. However, it was running well so we were not sure whether to purchase a new vehicle or not. We were impressed with the sales representative, Cameron Wilson, who took care to assess our needs and suggested cars for us to consider. He was friendly, informative, and helpful without being pushy. We have only had our Mazda 3 for a few weeks so we have limited experience with the Service Department. We have, however, posed some questions to them and they, too, were helpful and informative. More
The whole experience of purchasing a car from this dealership was very easy with little or no pressure from anyone I dealt with. Price was negotiable and the trade-in process went very smoothly. Deliv dealership was very easy with little or no pressure from anyone I dealt with. Price was negotiable and the trade-in process went very smoothly. Delivery of the car was excellent and the first followup service visit was also dealt with with the customer being treated very well. I would highly recommend visiting and dealing with this dealership. More
Bought a new 2012 Mazdaspeed 3 and was promised satelite tech package, car did not arrive with it. When I called to ask resolve the issue I was brushed off and told to go away. tech package, car did not arrive with it. When I called to ask resolve the issue I was brushed off and told to go away. More
I have been going to this dealership since I bought my car a year ago and am constantly impressed with the personal care provided. I never have to wait long to be helped and the level of personal service car a year ago and am constantly impressed with the personal care provided. I never have to wait long to be helped and the level of personal service is unmatched at any other dealership I've dealt with. More
It always takes a lot of time, here They asked me in It always takes a lot of time, here They asked me in for a recall on my Mazda 5 (Problem with fuel pump)it would take 1,5 hour including a oil chan It always takes a lot of time, here They asked me in for a recall on my Mazda 5 (Problem with fuel pump)it would take 1,5 hour including a oil change. It took 3,5 hours, no sorry, no free rental car, nothing. Disappointing experience next tme I shll bring my Mazda to an other daeler More